As for Comcast/Xfinity overall... their customer service is probably the worst I have ever…read moreexperienced outside of the companies that out-source their customer service to India. I feel reasonably sure that I am not the only one that has experienced their hoo-doo. It is a constant battle to understand their "Channel Line-Up" sheets for your particular locale (all 6 pages in my locale) in combination with their "Services and Pricing" list (all four sheets for my locale). You need a WWII Navaho Code Talker to even start to interpret this pile of mumbo-jumbo... which means you're out of luck because I believe most, if not all, of them have passed. Chester Nez, the last known of the original Code Talkers, passed away June 4th, 2014. In my area we are severely limited as to the choices available for TV & Internet services and for what reason I do not know. Brings back memories of why Ma-Bell was blown apart in 1982 for Anti-trust violations by monopolizing their area of service. Where are the Feds when you need them? We have "ONE" choice in cable TV & internet... isn't that considered monopolizing any longer? Sad state of affairs in my opinion and yet we allow them to get away with this travesty.

It has been over a year since we've started an account. In that year we have been told they'd do…read moreeverything they could to get us internet service. However when we set up an appointment for a technician to provide the service they either cancel the night before (usually without giving a reason) or just don't show up. According to the Comcast customer agreement policy if an appointment is missed (not canceled) $20 will be credited towards our account. In the past year they have missed 4 of the 5 appointments they didn't cancel but only credited $15 total to our account. The most recent appointment we've scheduled they said they understood our problem and promised us someone would show up. The night before the appointment they called not just to cancel the appointment, but to also deactivated our account because "we didn't provide an address". We have not moved and there has been no address changes since we started our account. The address has been listed in their records for the past year, the one we tell every customer service person we call with problems. They ignored it, deactivated our account, and when I went to the local store they claimed to be locked out of their system. Comcast is apparently the only provider that can service our house and I'm guessing the lack of competition makes them think they don't have to do their job. I gave them one star because there is no lower option. If you can get serviced by another provider do it because I've waited a year and the only thing they've provided me with is frustration. "Choose a job you love, or Comcast, and you'll never have to work a day in your life"

Speeds are good sometimes, but inexplicably drop out, sometimes at very inconvenient times…read more(especially afternoon and evening). Can be very frustrating.

DO NOT GO WITH THESE GUYS!! I switched from Verizon to NRVU…read morebecause the speed was slow with Verizon but that was my biggest mistake, now with NEVU I'm paying for 10 mps but only getting 3-5 mps on my lucky days, average is 2 mps. I've called support almost every day trying to fix this matter but the only thing they say to me is 'we are gonna check deeper on your speed problem and we'll call you back' but neither they have called back neither the problem haven't been fixed. I paid $100 for the installation and $55 for my first month up front, money wasted! Take your money somewhere else if you're looking for internet service.

Absolutely terrible company! Attempted to contact the THREE times in order to inquire about…read morepossibly becoming a customer and ZERO response, call back, email....NOTHING!

Cox is grossly over priced and is terrible. To have simple cable, internet for one person on a…read morebudget... 230$. You have lost your mind. Thank goodness there is streaming! You will end up out of business!

Absolutely the worst internet and cable service. Channels suck, service sucks and grossly…read moreoverpriced for what you get.

These folks were very helpful in getting my account reset to the way I wanted. Don't waste time…read morewith the phone based customer service. Walk in to this building and get what you need. Great job.

Steve Hammond was an angel and a godsend to us. He is a marine veteran who has so much personality…read more He was extremely professional and very knowledgeable. We don't know what we would have done without him and his wonderful advice. We highly recommend him. Thank you Mr. Hammond we are extremely grateful and wish you good health, happiness, and a lot of success. Extremely glad we called you. God bless. Me and my husband can't thank you enough!

From the owner: Workers Compensation Don't Try to Do Your Claim By Yourself…read more Because the Workers' Compensation Act in Virginia focuses heavily on the interests of the employer and its insurance company, consulting an attorney that is highly skilled in Workers' Compensation law is critical to winning your case. The experienced attorneys at HammondTownsend will guide you through every step of the Workers' Compensation process. Workers' Comp Basics: Injury Injuries that occur to workers in Virginia must occur doing a specific act that is associated with or in the course of your employment such as lifting, falling or being hit. Gradual, repetitive or cumulative injuries that happen over time are not normally compensated in Virginia, nor are injuries that occur when performing actions that are common outside of work such as bending, sitting, or standing. Notice An injury/accident must be reported to the employer within thirty days unless there is a justified reason for not doing so. The most common reason for not reporting an injury is a belief that the injury was minor and would simply go away.