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    Authorized Retailer UScellular & T-Mobile

    2.5 (13 reviews)
    Open 10:00 am - 7:00 pm

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    3 months ago

    We were trying to get a code for transferring a phone. Jackie managed the process from start to finish. She did a great job!

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    17 days ago

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    4 years ago

    Shout out to Marcus...you always got me and always make me feel like there is no such thing as a dumb question! Y'all rock!

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    6 years ago

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    Verizon

    Verizon

    (14 reviews)

    Great service at this location! The employee named Jose really came through for us. We were…read morevisiting Fort Bragg to see a family member in a rehab center here who had their flip phone broken. We went on a Wednesday to see if we could get a replacement. We could only be here in FB for three days then had to return home 170 miles away. Jose found us an easy to operate flip phone for our family member who is not cell phone savvy, however Jose didn't have it stock and didn't think he could get us the phone before we had to return home! But Jose did get us the phone in time that saved us a return trip! Phone works great, our family member who will be in rehab at least another month was thrilled as well! Jose is our hero, great guy, great employee, knows how to treat his customers!

    We were staying in Westport in our travel trailer, we both work from it. Unfortunately there wasn't…read moreany reception or internet there so we came and saw Logan here at Verizon to see if a JetPak might work in Westport. We were reassured that if it didn't work we could just bring it back and they'll just return it and maybe charge a restocking which we were fine with. Unfortunately the JetPak didn't work so we brought it back maybe 18 hours later on Sunday. Logan wasn't there but the African American gentleman was and he said he will wave the restocking fee, but he will have to have Logan take care of removing it from the account because he didn't know how; but he would make sure Logan does it. Well two months later we are still trying to get it removed and Verizon says Logan from Fort Bragg has to be the one to do it but we can't get a hold of Logan and he is trying to pass blame to Verizon, meanwhile we have lost close to $500 because of Logan's mistake and down right lack of customer service and care.

    AT&T Store

    AT&T Store

    (22 reviews)

    $$

    2 stars , sounds high I am an incurable cancer patient…read moretrying to upgrade a phone on a Saturday 02/22/2025 at 12:55 PM. The person at this store refused to give me his name. Did get attitude though. DO NOT GO TO HERE. Im going to Lakeport Ca They have excellent service Not my fault a grown up in Ukiah has lousy career cholices

    This store has a very rude manager and female employee (working 3 pm Aug 26 2022) thy also data…read moremine when they scan your ID and sell your information and then lie to you about it claiming it's not policy but "mandatory by law". I would not go here. Ever. I also urge others to file a complaint if they have had this experience. Laws need to be made to protect consumers.. "We use your information to deliver your service and customize your experience. But we also share information in ways that may be considered a "sale" of personal information under the California Consumer Privacy Act and the Nevada Privacy Law."- ATT I would like to add, I travel frequently all over the US and when I make a purchase anywhere else if they ask to scan my ID (everywhere else is polite enough to ask first) I request they do not scan my ID but verify my account with passcode or other means such as passport, credit cards, employee ID they are all agreeable and accommodating.Some do not realize there is more intent of scanning ID than verifying identity. I also have been a regular in my hometown store for 15+ years. These duplicitous donkeys should be avoided.

    MyiPhoneRepair

    MyiPhoneRepair

    (343 reviews)

    $

    Overall, I had a fantastic experience. I brought in my Asus Zenbook because a few of the keys were…read morenonfunctional. I was quoted $150 (plus tax and merchant fees) to diagnose the issue. That price felt reasonable, so I asked what exactly it included. The policy was explained to me along the lines of: "We can usually cover the cost of parts within this price, but occasionally there are outliers where additional costs may be necessary depending on the repair." Honestly, I found that even more reasonable. We live in a world where tech manufacturers care less and less about repairability and seem to believe you're better off just buying a new device instead of fixing the one you have. Asus itself charges a minimum diagnostic fee of $99, and that doesn't even include shipping. At that point, I can only imagine what the communication and turnaround time would look like. After a few days of diagnostics, it was explained to me that I would need a new keyboard. Most of the keys simply needed a little work to get functioning again, but unfortunately my "C" key was completely done for, which was obviously out of their control. A replacement keyboard was ordered from a relatively local supplier, but it arrived defective, so we had to pivot to another option from China. What really impressed me was that they returned my laptop to me while we waited for the new keyboard to arrive. That wasn't even something I had considered as a possibility. Even though the repair wasn't complete yet, I greatly appreciated being able to use my laptop in the meantime. That is absolutely not something you'd get from the manufacturer. The estimated arrival time for the replacement keyboard was about a month, but it actually showed up in only about two and a half weeks. I was psyched. I dropped my laptop off in the morning right when they opened, and it was ready for pickup by the end of the same day. Best of all, I was told there would be no additional charges beyond the original quote. Both of the gentlemen behind the counter were thoughtful, considerate, and professional throughout the entire process. The pricing was highly reasonable, the communication was excellent, and I got my laptop back in perfect shape in a timely manner. Highly, highly recommend.

    I went in to get my phone fixed and overall it still turned out good. At first, we had a bit of a…read moredisagreement and things got a little tense, so it wasn't the most professional moment. But we were able to talk it out and come to an understanding. In the end, he fixed my phone and got it looking good again, which I really appreciated. Even though there was a small argument, the final result was solid.

    Authorized Retailer UScellular & T-Mobile - mobilephones - Updated June 2026

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