Fix internet quickly very nice customer service. Answered…read moreall questions. Made sure everything worked before leaving Thomas S

Thanks to Thomas and Antonio. They were great and fast to resolve my issue. I am giving them five…read morestar rating. But zentro should have given them all the correct info about the issue as there were two APs but zentro only gave them one. So I have to ask zentro to schedule another appointment. Zentro took two weeks and multiple calls to sent the technicians out to replace the equipment.

O man Horrible Internet speeds here issues with the service that really effects what you are…read moregetting. http://www.netwurx.net/residential/86-residential-wireless 1. they are selling you minimum 6 meg service but if you downloading something that's over 60 meg soon as you hit that 60 mgs you get dropped they claim to 1 meg but the service actually downloads at - 60 to 80 kilo bytes, tested this if you are downloading a 5 gig game or something in steam will show you what your download speed is and the steam service can handle speeds of up to 50 meg my friend has a 60 meg connection thro and he downloads speeds of 50 meg second on steam. so I know that it issue with my ISP only allowing me to download at a constant speed of 60 to 80 kilo bytes - even thought you are paying for 6 megs according. 2. even at the highest level which you are paying for 8 megs they only claim you might get max of 5 megs if you download any thing higher then 300 megs. 3. the service is horrible here's deal you can log into the modem that connects from your wireless end to there tower - my connection is always establish and strong in fact I can see the tower from my window. The problem is that, if you are doing something like downloading Garmin updates or files - or video games, or using team speak to chat or watching movies on you tube it does not matter what service package you get form them, even if you have prefect connection they and you have access to internet like google those long running services that you are using if your connected to them for any length of time they will just randomly disconnect you from them, you internet will not drop you will not get disconnected from the internet - you just get disconnected from the service you are using it will time out. the only reason any one goes with this company is because if you live min out of any town you have no internet options at all in this area, so there is no competition at all and so netwurx does not care. also things like Huge net has horrible service also for doing any type of gaming or voice chat. due to fact that it takes so long for radio waves to get from earth to a sat and back. so there is no good internet options any where out side of the towns.

We originally subscribed with Netwurx because we strongly believe in supporting privately-owned…read morecompanies. Netwurx is such and it's been interesting to watch it grow from the ground up during the 15+ years it was our ISP. As an internet service provider, Netwurx has some positive things going for it. It's a high speed internet option for the rural communities of southeastern Wisconsin, an area that, in spite of being located between Milwaukee and Madison, actually doesn't have many options. When you call support you actually get a live person, and usually one of the same 2-3 people. The subscriber fee is comparable to other ISPs. Some people have good reception with it. Netwurx also has some negatives and here's why we no longer subscribe to them. Apparently we are some of those who DON'T get good reception with Netwurx. Even though we live on a hill and were just a few miles from one of their transmitting towers, we just could not make a reliable connection. Netwurx told us we couldn't use their 2.4 and 5.2 GHz modules because we weren't in clear site of their tower. Instead we were put on 900 MHz which apparently is affected by lots of fellow users, like ham radio operators, etc. Anyway, our reception was always slow, slow, slow. And our connection was always dropping at any given time. This poor reception continued over the years, even though we upgraded computers, routers, Canopy Subscriber Module (antenna) and connecting cables. The most frustrating thing however was the attitude Netwurx gave us whenever we called for support. Yes, you get a live person but they weren't always friendly. More times than not, they told us the problem was our fault or that we were the only one having poor reception (right or wrong, that's not really what any customer wants to hear). We always felt that they didn't take our issue seriously. Their onsite service technicians were out and out rude. Interestingly, we now have changed to satellite for our internet and we're getting great reception. A recent speed check clocked in at 10 Mgbs. While certainly not as fast as cable, it's lightyears faster than we ever got with Netwurx. And most impressively, their technicians are friendly, respectful and helpful.

5-Star Review Larry,…read morethe owner of Unwired LLC, did an outstanding job installing an over-the-air antenna at my home and connecting it to 8 TVs. He is extremely knowledgeable, professional, and patient, and he made sure everything was done correctly from start to finish. He successfully connected and programmed all of the TVs, and even went above and beyond by creating a new outlet for my internet setup. Larry explained everything step by step, including what he was doing and why, which I really appreciated. If you're looking for someone reliable who truly knows what they're doing and takes pride in their work, I highly recommend Larry and Unwired LLC.

Thank you Larry and Joann! Great experience communicating with Joann, who answered all my…read morequestions and scheduled our tv antenna installation. Larry went above and beyond with installing our antenna. He was very professional and friendly, he problem solved our internet connection to work with our OTA antenna....we now have about 80 FREE channels on 3 HDTV's. Highly Recommend Unwired ! Tim Grayslake

Subject: Commendation for Outstanding Service - Erick A…read more To the Management Team at Comelec Internet Services, I am writing to express my sincere gratitude for the exceptional service I received this afternoon. Your technician, Erick A., spent the better part of the day at my home upgrading my routers and optimizing my connection. He is an incredibly intelligent and skilled professional. It was clear throughout the process that he takes great pride in his work, and your company is very lucky to have someone of his caliber on your team. Because of the wonderful experience I had with Erick, I will proudly continue to be a loyal Comelec customer. Please ensure that he is recognized for his hard work and expertise. Sincerely, Gary Wittman

A real person actually answered the phone!! We left the area for a while and paused our internet…read moreservice. The company initiated a call a couple times just to check on our status. Upon our return we were having some difficulty connecting to the internet. The rep who answered the phone was very patient and helpful. He was able to quickly troubleshoot the problem...it was a rather simple fix at our end. He stayed on the line until we had connectivity. He offer to send a technician to move our router to improve the connection. Great service and highly recommend Comelec if you are looking for an internet connection in Dubuque.

Live in Berwyn, IL. and service has been great. Have had their service now for over 10 years and…read morehave never had any problems with the internet service that Mc.Net provides. They use ATT router but provide the service to me with 15mbps speeds and has been very consistent and has provided me with all the bandwidth that I have needed since being with them. They also provide various speeds at different prices from $39.95 to $99.95. Not sure how I found them and that they provided service here but am very glad that I did. I would highly recommend anyone looking for good, dependable home internet service in the Chicago area. Though based in McHenry, they are able to provide service in a nearby Western suburb of Chicago and you might find it worth seeing if they provide service near you.

OMG! Never get involved with this company! Their representatives will lie to your face. We told…read morethem we needed cable service for some months until we would be moving in several months. We were reluctant to sign the contract since it was for a one year contract. Like fools we believed the Comcast people on the phone when they told us we would be released from the contract if Comcast did not offer service at the new location we would be moving to. Turns out no Comcast service is offered at our new location. You guessed it. They will not release us from the additional 10 months on the contract. They lied to us and their management explained that Comcast cannot be held responsible for what their employees tell customers. The only thing that matters is what they tricked us into signing. I cannot tell you how poor this customer service is and what an awful experience it has been to do business with this company. We have never encountered anything like it. If I could have rated them with zero stars, I would have. "Caveat Emptor-Let the buyer beware". Now the public is aware!

Run. Run away. In today's world of options, pick a company that will be straight with you and…read moretell you all fees upfront. Never, ever sign up for anything with CenturyTel without getting every condition in writing first. Demand it because it isn't offered over the phone. Terrible customer service. Will never do business with this company again.

The best business phone company with fiber in Madison. Talk to Jillread more