My wife and I switched over from AT&T cellular to Spectrum online when we brought our new home But…read moredidn't immediately activate them as we were contemplating upgrading our phones. We went to the Farragut location on Kingston Pike and dealt with Cash and his partner Daniel. They were extremely professional and seemed to really care about at our satisfaction. The store was nice, and during our Sunday afternoon visit not very busy. My wife and I were very impressed with both of them and would highly recommend either of them to assist you with your Spectrum account.

I have had horrible experiences with Spectrum mobile, internet and TV streaming from service to…read morebilling. I would never consider them again!

Kip M at the Sevierville,Tn store went into my account and cancelled the new customer promotion…read morebecause I asked questions. I explicitly told her, no, after she asked me 3 times if I wanted to cancel. She took my trade in and cancelled the promotion. It's illegal to do this. It's called theft by conversion and the FCC takes it very seriously. I am contacting corporate office, asking for preservation of the store footage for March 23 between 2 and 3 pm, as she (Kip) stated she was the assistant manager and the manager wasn't in and would be gone for 2 days. This is a serious matter and I can only hope that Verizon takes it as so. I'm a brand new customer. I've only been with them for 2 weeks. Now I am very nervous about Verizon employees accessing my account and having retaliatory action for asking questions. I only wanted to know my options.

Hating the staff discriminating me , mocking & laughing but I take the top prize laughing all the…read moreway to the bank with nose up in the air joined U.S. Cellular of Sevierville, a moreIntergalactic Friends& professional crew unbiased based on no matter if customers are right or wrong , for poorer or richer not based on my looks of old worn leather Jesus shoes I found between a rock and hell I brought it back to life on top of beautiful Mother Earth her name is Karma

After living here for two weeks and Maggie Valley, North Carolina I have had service for six out of…read more14 days. I finally had a tech come out which they're gonna charge me for which I think is beyond ridiculous however the tech. Taron phenomenal. As of right now, I have service whatsoever if I lose it again at any point, I will be canceling service and going to Starlink or VERIZON

I wish we had a second alternative for decent internet. I went with the TV, phone, internet bundle…read morebecause its cost was almost the same as internet alone. Then, about 3 months ago, the price went up $40 without warning. I called to cancel TV and phone, which I never use anyway. No explanation for price jump, no attempt to keep the business. Granted, it's pretty reliable and good speed. All of a sudden, I have a $25 EFT charge that no one can explain to me. Not my bank and not Spectrum. Of course, it's the other entity's fault. They removed it one month and we added autopay and replaced the payment method with a credit card, then the fee was there again. Sorry, we can only remove it once. In fairness, when there is a rare outage, they're pretty on top of it.

Just lost all CBS channels. They have dropped other popular channels as well. Poor negotiations…read morefrom them. I'm cutting their services for streaming.

I've been a customer for over 20 years....Avoid their LG phones. Search "LG bootloop" they sold…read morephones with a history of hardware problems and they will provide no help other than refer you to LG for repairs. In the LG announcement, provided to androidcentral.com they say to take it to your local carrier where you purchased it. Really? USCellular is not helpful at all. No replacement. No loaner phone. No assistance. As a matter of fact, avoid USCellular all together.

I exchanged my AT&T for a Samsung Galaxy ... YUCK, hated it…read more The salesman talked me out of my AT&T 3Gs Cellphone which had my Deceased Dad's Voice mails on it. ... MY FAULT, I forgot about them as HE hurried me through the process and begged for my old phone because he got "points" for getting people to turn in their phones ... I guess I'm that proverbial SUCKER trying to help people out ... I changed carriers ONLY because AT&T doesn't have good Cell Service in the Appalachian Mountains.... YEAH, my brother said he probably sold my old phone for money ... YES, I ASKED him to be sure my contract was up and when he 'checked' AT&T he told me my 2-year contract WAS up. HE LIED. He closed my AT&T account and now I have over $200 in "early termination fees" ,,, I HATED the ANDROID ... I ended up going to the Jefferson City Cellular Sales to exchange the ANDROID phone full of "stupid samsung stuff" for an iPhone 4. AND BECAUSE I SWITCHED CARRIERS I CAN'T EVER GET MY DEAD DAD'S VOICE MAILS BACK. Am I yelling? NO, I'm crying my heart out. I can't remember his voice. YES ... BUYER BE AWARE ... Mr Smooth Talker got me good. Don't let him get you good. I accept responsibility for being a stupid old woman trying to be kind to a smooth talking salesman and I have to live with this regret for TWO doggone YEARS ..... I can't afford ANOTHER early termination fee. This Kiosk in the FLEA MARKET should have a sign that says ... ANYTHING FOR A SALE ............. If I could do it over again, I would NOT. I would go to a REAL Verizon Store and hope that someone with a formed conscience would tell me the truth when I asked them to check my former carrier.... and not talk me out of the my old phone with the ONLY MEMORY I had of my Dad. AND to top all that off ... he goes and sets me up with a phone plan that VERIZON NO LONGER USES ........... how's that for a SUCKERED old woman. WELL, he got me good and I hope his business goes belly up .... or he pays me to remove this TRUTHFUL review .... I'd say ... 100 times what my Early Termination Fee is would suffice.