Service is fantastic. Using the Hilton App made a difference…read more The morning food service crew is great. The evening food options are not great. Too simple and popcorn waaaaayyyy too salty.

Pretty standard hotel in Downtown Portland…read more There is no self parking on site, only valet. The valet parking queue can take quite some time so I suggest getting on the waitlist some time before you actually need your car. Breakfast and happy hour is included with the room. The breakfast is standard with made to order eggs / omelette and some other breakfast items. The rooms are large but very out dated. The shower was a bit old and rusty. Our mini fridge was broken when we got to the room so we had to ask for a replacement. Overall not my first choice for a place to stay in downtown PDX but it's a good option if you are needing a lot of space

Paul and his crew were AMAZING. They were super professional and conscientious to a T. Paul made…read moresuggestions on improving upon our old fence and gate and lived up to his estimates for cost. They use the highest grade materials ! We will hire them again when we replace another section of fence. We are very satisfied customers!!

If I could give more than 5 stars, I would. From the communication, to promptness, to pricing, to…read morethe end result of our new installed fence, Paul and his team are simply fantastic. Paul talked us out of a much more expensive project noting the vertical posts were still in great condition and secure. The day of, Paul and his installer went completely out of their way to add additions for a gate and additional bracing to existing hardware - at no added cost. I couldn't say enough great things about his professionalism and most importantly the results of the project. Highly recommend and will use him and his team for future projects!

The front desk staff was like a brick wall. Zero energy. Zero effort. It's whatever, I get it, I…read moreworked in a hotel for 5 years. But still, just zero interest to help. The night staff was much better. Restaurant and front desk. Breakfast was delicious and the breakfast staff were kind. Coffee options were amazing. The parking situation is kinda confusing and silly. The system itself could be better updated. I was here for a conference and the banquet staff were all amazing! The amenities of snacks, teas, ice water, etc. was such a kind thing. They always were monitoring to make sure everything was stocked and well. Amazing work! Finally, the room was nice and clean, loved the view of the planes landing, such an incredible sight. Shower was fine, heating was good, bed was comfy, quiet despite the landing planes, couldn't hear a thing. The interior of the entire hotel though, honestly, is prettier in pictures. Idk what it is. The hotel gives an eerie "The Shining" vibe. It's like, run down but not? Maybe it's just me. But it just feels odd in the lobby area. Last tiny negative, the price definitely wasn't worth this hotel though... sorry. Anyhoosies, great place. Honestly would stay again just to watch the planes land. So very neat! Thank you!

Great, friendly service, delicious restaurant and comfy rooms with a nice water feature in lobby…read more We loved our stay here! This was a wonderful stay. My only negatives were they need to bring back the hot tub and heat the wonderful salt water pool just a bit.

Love their towels ,sheets, beds, you get a lot for your money -the food and drinks and it's all…read morenice and it's easy. That said, they could use an update on furnishings tables worn, etc no fan in bathrooms, hold bar stepping out of tub, shower walls detaching etc

We stayed at Embassy Suites for four nights. Overall, it wasn't a bad place to stay for the money,…read morebut there were definitely some downsides. The staff was very friendly and nice throughout our stay, which we really appreciated. Customer service was probably the highlight of the experience. However, the facility itself feels pretty old. The walls seem thin because we could hear other room doors closing and banging throughout the night. It made it a little hard to get consistent rest. Also, the heater in our room was quite noisy -- it would turn on every couple of minutes and made noticeable sounds each time. I probably could have complained more during the stay, but we decided to just let it go. Overall, it's an okay option if you're looking for something affordable, but don't expect a super quiet or updated experience.

I will always love embassy suites! From the service to the rooms, embassy is always great. We did…read morehave to wait a bit after the check-in time for a room, but that's ok. Oluwadamisi (I'm so sorry if I spelled her name wrong) was great! She checked us in, gave us our water bottles for being honors members & was great throughout our stay. Breakfast options were great, we love the omelette station & the big dining space. The complimentary evening service was great as well.

Soap scum covered stand up shower (no tub) and hair on drain. Wrappers and food in pull out couch…read more Plates and sharp steak knives left on floor outside multiple doors in hallway, one of which my TODDLER tried to pick up making it UNSAFE to allow your youngl children to walk in the hallway. That, in itself, is absolutely UNEXCUSABLE. We will never return.

We stayed here for a night and liked it. I love the Residence Inn hotels because they have a full…read morekitchen or kitchenette. The room was super clean, the staff was friendly and attentive, and we enjoyed the free breakfast. There was plenty of parking and at $9/day, it's much cheaper than hotels that are located Downtown and in other places. We used the pool & hot tub and the exercise room. Everything appeared to be clean and in good working order. I felt safe and comfortable. I already have my next reservation booked.

This experience was completely unacceptable. I stayed at this hotel with my infant baby and went…read morehome with multiple itchy bites, later confirmed by a doctor to be bed bug bites. I immediately informed Marriott, but the hotel showed no urgency. As a parent, it was horrifying that my baby was exposed to bed bugs. This is a serious health and cleanliness issue. It took 10 days after my stay before any follow up from the hotel management, which I had to ask for multiple times by contacting Marriott corporate directly. In the meantime, I had to throw out anything that couldn't be washed in high heat - luggage, travel crib, car seat, stroller, etc.... When I finally talked to the hotel assistant manager, Keisha, she was shockingly rude and dismissive. She constantly interrupted me, cut me off mid-sentence, and showed zero empathy or professionalism. Instead of addressing a serious health concern, she acted as if I was inconveniencing her. There was no apology or concern, just defensiveness and attitude. As a Platinum Elite member with 600+ credited nights and lifetime status, I've stayed at many Marriott hotels across the world, and I've never been treated this poorly. Avoid this hotel at all costs! They will not give you any compassion or accountability if something goes wrong here. This was a deeply stressful and disappointing experience, and I sincerely hope Marriott corporate steps in to address both the bed bug bites and Keisha's extremely unprofessional behavior.

Great hotel. Staff were all very nice. The food in the restaurant was amazing. Very lodge like feel…read moreeven though you are in downtown Portland.

The hotel we stayed at in Portland was the Kimpton RiverPlace Hotel. It is right next to the water,…read morewith some boats that have cute Christmas lights at night. Overall this hotel was an average hotel I picked it because it was for Amex and I needed to use my credit before the year-end. During our stay, the fire alarm went off and that was insanely loud. No one can sleep through that. Gladly when we came down to the lobby they stated that it was a false alarm. Soon after about an hour or so we got a text message saying that it was a false alarm. I did enjoy the breakfast here at the lobby! That was actually pretty delicious and I would say to try it out. The beds and comfortable and you can also bring your dog into this hotel which is kind of cool! That was a bonus seeing all the different-sized dogs roaming around.

I didn't want to recommend this place at first and I'll tell you why…read more I made reservations weeks ago with a specific room in mind. I arrive at 12:30 am and am told the room had a maintenance issue and my coices were either h er the ADA room with a king bed or a two queen bed room. Too tired to be angry I took the ADA room with an option to move in thr morning at 1100am. I slept, got up to shower, and instead of the shower coming out the shower head it sprayed sideways from all the joint fixtures. What a mess. I finally muddled through my shower while almost falling over the tub twice. Thank God for grab bars. I decided then, it ain't gonna work. At 8am, I went to the breakfast, took one look at the hot dishes and immediately lost what little appetite I had. Barf. So made toast and a waffle. Safe. Then went to front desk. I very nice said, I don't want to be that person, but...long pause, explain the night before, the problems with the room and got moved to the room I wanted. A few minutes later the manager came out, with some humor and niceness, I got comped for that night. So what started out as a royal slam, turned into aa golden story. They made it right, satisfaction guaranteed.

Horrible management/customer service…read more They promised a refund for one night I did not stay there. The refund never showed up. I had to call five times before they told me that I had stayed that night and wouldn't be getting a refund. I did not stay that night. They are liars and thieves.

Well I've been trying to sleep for two hours…read moreAnd airplane noise from them taking off, wakes me up every time one takes off This is gonna be torture

THE LOUNGE! This place had a wonderful lounge. Free beer and wine, and a really nice spread of…read moremeat, cheese, fruit, and snacks. Plentiful as well. And then in the morning the breakfast was equally as solid. Also ordered a delicious dinner from the restaurant. Customer service was fantastic as well and the rooms were very nice. Wonderful stay!

Fantastic location which was easily within walking distance of the Union Station. The room was…read moreclean and quiet, and the bed was very comfortable.

This place is rough... you can tell they don't care for their employees. Not an ideal environment.read more