Amazing customer service! Family-owned and quick to fulfill their promises. I highly recommend this…read moreestablishment to my friends and family and I will definitely be purchasing from them in the future! Thanks again! FYI, they are established in Ontario now!

Dependable quality furniture from a family owned store. Offered free delivery since I was close by…read moreand process was seamless. Jose is understanding and offers top service. He took care of my parents when they were looking for a dining table, custom sofas and mattresses. You can expect traditional, transitional to modern furniture.

Good store and good location.Solid Furniture with lower price. You can find very valuable furniture.read more

We highly recommend this store for all your furniture needs. We had purchased our bedroom sets from…read morethis place back in 2020 and I can say they are still holding on very strong! We came back earlier this month to purchase a new set of couches. Will was very friendly and welcoming. He allowed us to roam the sales floor and gave us all the time we needed. He was very helpful, honest and knowledgeable on the furniture. He explained our financial options thoroughly and worked with us. Definitely look forward to making future purchases here. Dont doubt the place, come in!

Very happy with this place. Was able to get a good deal on a dining set today. The gentleman…read morerunning the store was polite and respectful. Definitely will return for any other furniture needs.

They deleted my review from last year, so I'm going to be posting it again. I bought my first house…read morelast year. And we went to this location to search for our new couch being that we only had a small couch from our old apartment. First off we got the wrong couch delivered. It was way too big for my living room size and layout. So right away I called them and they told me that there were no returns or exchanges. I explained to them that this was not the same couch that I ordered and they kept gaslighting me telling me that it was. So I got stuck with a big huge couch that supposedly was modular, but it actually was not. The quality is horrible and terrible. The couch cushions just come out. Thankfully my kids are young so this is kind of the couch that they're running to the ground before I replace it once they're a little older. Please do your research and don't spend your hard earned money here. Go to living spaces or Ashley furniture or another furniture store that does have a return or exchange policy. I paid nearly $3000 for the couch that I wanted only to be delivered something completely different. Then let's not even get into the delivery company that they use. Oh my goodness. As a very recently postpartum mom finding out that I was stuck with a couch that I did not even order. I was so upset. And the delivery guys just kept telling me about how big it was for my space and how if I put it a certain way we would have to walk around the couch to get into the living room. It seemed like they genuinely were just enjoying watching me be upset. I literally had to tell them that they needed to leave my house and they just kept standing there watching me try to rearrange the couch. I had to tell them again that I needed them to leave my house. They were already done setting the couch up and were completely finished with the delivery. I pretty much had to yell at them to get out. It was so weird. All around it was just such a horrible experience. I don't recommend them at all, the hassle of no return or exchange policy is not worth it, the quality is horrible, and the delivery experience just seals the deal to not shop with them. Posting it again because as a 29-year-old with three kids who just bought my first house I was so excited to have my house look the way that I wanted it. So honestly, this couch experience left me so sad. My husband and I work so hard for our money and it definitely tainted my new homeowner experience. I've learned my lesson and have since gone to living spaces. They are absolutely amazing and I will be getting my next couch with them. Buying new furniture should be a happy experience and you should have the option to return or exchange, especially when it's the store that made a mistake.

Happy to have finally find an Island stool thats adjustable, swivels, isn't online and already…read moreassembled. They are moving from that location soon, so the store had really good deals. The stool was priced $299, on sale for $120. All the stools in the store only had 1 available, but a second one could be ordered if needed. Lots of beautiful bedroom sets, and wish I would have gotten mine from there. I didn't see the type of dinette set I wanted, but they did have some really nice ones, if I weren't looking for a specific kind. Glad I made a stop there.

I apologize for this 5-star review being long overdue. TLDR: I give Kaiyo my absolute highest…read morerecommendation as a reliable and convenient source for amazing antique/vintage furniture at tremendous discount prices--their selection of items all the way from the most affordable low-end to the very highest of the designer high-end is unparalleled, and the online shopping and in-person pickup experiences are flawless. If you want to get something unusual for your home, particularly something mid-century, this is the place! Being able to browse thousands of items online at home saves you tons of time trying to comb through in-person estate sales or antique markets where you'll never know if there is something suitable or not! DETAILS: I love antique furniture--almost everything in my home is vintage or antique. I like feeling that each item has a story to tell, and that it took me time and effort to accumulate what I have, versus getting generic, essentially disposable/self-assembled furniture at a big-box retailer all at once--but that said, I don't have the budget for $$$$ items, either, so I have to rely on getting a deal, which also makes it fun. So, I browse estate sales and flea markets in person whenever I can. When I first moved to Long Beach during the pandemic, however, Kaiyo actually sent me a postcard with a welcome 10% coupon in the mail--I had never heard of it before, and when I went online to browse their items, I couldn't believe how wide their selection was. They had *really* used sofas of the 80s Lazyboy type all the way to Herman Miller-type items in perfect condition, so there is something for everyone! The warehouse is located in Chino, so delivery charges were also very reasonable considering the size and weight of some of the items. I regularly browsed the website for fun. Finally, we were redoing our living room, and I needed a lounge chair that matched the height of my current Plycraft (vintage Eames copy) chair, plus a coffee table to go between them. This was literally a tall order as these chairs are nearly 40" in height at the back. Thankfully, Kaiyo has an amazing search engine where you can sort by any dimension and price! Thus, I found and purchased what I hoped would be THE perfect vintage chair and coffee table from Kaiyo on May 19, 2023 and since I am local, I went ahead and scheduled the furniture for pickup at the warehouse in Chino (when it was convenient for us, a couple weeks later on June 2--but they could have accommodated a sooner date) in order to save money on the delivery. I could not have possibly been more pleased with the purchase or pickup processes. I promptly received my purchase order receipt, then my warehouse pickup appointment receipt, and as the date approached, I received two additional helpful reminder emails so that I would not miss my appointment. When I arrived at the Chino warehouse, it was spotlessly clean in the parking lot and the warehouse itself. I was immediately greeted by a friendly gentleman, who directed me to back up my vehicle to the loading dock ramp. I asked if I could view the furniture first before it was loaded, and they gladly allowed me to do so. While I was waiting the few minutes to have my order looked up, I asked if we could stand inside the doorway as I had my dogs with me and it was so blazingly hot in June 2023, and he absolutely let us stand inside the shade. They quickly pulled up my order, and the two pieces of furniture were already ready in the front of the warehouse, so the appointment system works flawlessly. I had purchased a midcentury chair and table, and he even let us sit in the chair to make sure it was comfortable and appropriate for our needs. The quality and condition of the chair and table were even beyond my expectations--they looked stunning. The online dimensions matched the in-person dimensions perfectly, so the descriptions are accurate. I had gotten these rare and unusual items at a huge discount and I was ecstatic! A second gentleman came out of the back to help us load the two items into our two vehicles, and we even complimented them on the wonderful service and selection they provide. From the ensuing discussion, it seemed that the gentlemen truly believed in the mission of Kaiyo, which is to help rehome used furniture to help reduce landfill waste, which I am totally on board with. In fact, they even gifted us with two tiny little succulents (one for each purchase, see photo), which I think is just adorable. I've attached photos of the two items we bought (the coffee table and the black chair in the photo, not the tan Plycraft chair on the left, which we already had) so you can see the quality. Just FYI, I paid less than $800 for the two items together (not including tax and using a 10% coupon), and not only that, I am delighted that I am giving these one-of-a-kind items a new forever home where they will always be treasured. Thank you so much to Kaiyo for creating such a wonderful service!!!

I needed a new dining table, chairs, and a recliner, so I looked at all the usual furniture stores…read moreonline and in person. Nothing I saw worked for me either because of style or price or both. I stumbled onto the kaiyo website from a targeted ad on my social media and after scrolling a bit, I started comparing their prices for pre-owned pieces to new ones from the same companies. The three items I purchased came in at about 50-90% off new retail prices! And they plant a tree for every purchase Delivery was set for 3 weeks from my purchase date and I chose white glove service to have them deliver to my desired room, assemble and remove all packaging. I was notified by email the week of delivery with contact information in case I needed to reschedule or add a designated person for the delivery inspection and signature. I also got a text the morning of delivery and the delivery men called me from the front door. All the pieces were wrapped very well and only one piece had some damage not shown in the photos. The gentlemen making the delivery were fabulous and the pieces meticulously cleaned. Highly recommend kaiyo and I'm eagerly awaiting buying my next piece of furniture from them!

Carmen was so nice, helpful, and responsive. She was able to deliver what I needed in the estimated…read moretime frame and with a great price. Can't recommend this place highly enough!

Best Selection at a BARGAIN!!! Customer Service is Great!!! Beyond friendly. Highly recommend you…read morehis place

Dealand is a liquidator of returned goods for those looking to strike a great deal apart from the…read moreonline retailers. I think the majority of their inventory are Amazon and Home Depot items. I went to see what this place was about and yes, if you have a particular item you are looking for, appliances, bbq equipment, tools, clothing, nick nacks, home items and the like, you may find going to this place good. I was impressed with the selection although the organization could be better. But I digress since the turnover could be decent and inventory changes. Overall, a good find for those looking into a deeper discounted albeit open box, used, or returned with or without packaging or loose and missing parts. So try them out. The only thing is that the music could be better suited for general public. But that is the prerogative of the owner I guess.

My couch was leaning after it was delivered and I contacted them only to find that they were…read moreextremely rude and unwilling to help. It's now been 3 months and the couch is paid for and has pretty much fallen apart. crappy cheap material that was already broken. PLEASE NEVER BUY FROM THIS COMPANY

I was in need of upgrading my couches and mattress. When I stumbled across this place. The owners…read moreof this company (Angie & Eric) helped me find exactly what I needed, without hesitation and at a GREAT LOW COST!!! Which I believe gave me room to even buy a new dresser. They have a million choices and a showroom to see what you're buyying and trry out for yourself. I recommend them and I will return for more furniture. Thanks guys. Best Customer Service and Outstanding product. Thank you. !!