"This place sucks! (US Post Office 9308 South Chicago) Attitude of customer service is not…read more good and reflects the area run down and deteriorating. But that should not affect the workers attitude with the customers. Customers should be treated with respect no matter what area you lived in. I feel that some of the workers do not care and have absolute no knowledge of what they are doing. I am tired of getting my neighbor's mail because the mail person is to lazy to deliver mail to every household. This is happening every week. It is not my job to deliver mail to my neighbor, that is what the mail person gets paid for. The Coporate Office need to step in and do something about the postal system on the south east side, west side of chicago, mainly in run down areas.

I wonder how this Post Office is not investigated half the time. My good to poor ratio has to be…read more1:5. Inconsistent, confusing and "oh, my god...people deserve so much better..." is my rating. Cannot get packages scanned, tell me that they will mot give me a receipt...a bunch of hooey. Do not do your postal needs here.

Ive never been to this post office before but because the one where my p.o. box is had their system…read moredown I came this way. Well when I passed my package over to Ms Mayo, she told.me the label I made THE DAY BEFORE for an express package was invalid. Mind you I spend thousands on express shipping and have ever had a problem I usually make labels for everything and drop them off the next day or if I'm at the downtown location in the evening She told me I would need a new label, which makes absolutely no sense. Once the package gets scanned and accepted that's when the "1 day express" shipping begins, not when I make the label USPS you really need to train your staff to know updated rules and not just make stuff up on the spot. I'm on my fourth post office because the next one I went to was CLOSED (the weather is not that bad). I'm very over the staff, having never had to pay for postage, telling me made up rules and making what is supposed to be convenient more of a hassle.

I have asked the post office on 75th and exchange numerous times, to please tell the postal person…read moreto place my items. Inside of the door is not that hard it's not rocket science please place my items inside of the door. It is open. Why do they continue to leave my items on the front of my door to be stolen. Some of these postal workers are lazy,incompetent and heartless. DO YOUR JOB!!!!!!

Unprofessional Staff. Loses key every 2-3 months. It just sad how that place is being operated..read more

I never leave reviews but I had to shout out the service here! One lady got stuck running the…read moreregister and with tax day coming up the store had a long line. She was an absolute pro, kept things moving and didn't lose her positive attitude!

The people who work here art incompetent and rude. You will wait a long time for service, you will…read moreget berated for asking questions. You will not get answers to your question. The mail carriers who work out of this location are horrible. I never get my packages and rarely get any mail. If I could give it zero stars I would. I would advise to do anything to avoid using this post office. If you're at Trader Joe's shopping and think you'll "pop" in, don't. It will be quicker to drive to another location or to use FedEx at the Walgreens in the same shopping center.

The friendly employees at this USPS location work quickly and efficently, arr knowledgable, polite…read morerespectful folks, whom care about your shipping needs. I was offered several prices and shipping times for my order. The office is clean here and the oarking lot is near a lit caesars if your hungry

This business is located on 46 and bishop in a small strip mall between a nail shop and a Chinese…read morerestaurant. The other 2 reviews are another location not this one. Every time I come there is no line, and the workers are helpful. This is the only location I would ever have a p o box at because it's always empty never more than 1 or 2 people in line. Best location to use because you're in and out.

I'm so sick of not getting my mail and filing two claims within a weeks time about missing my…read morepackages!! They always scan it delivered on the day it suppose to arrive , but I never get it!! Going there is wasting gas and time. Getting a call or email back is impossible!! Fire the whole business!!

This is the worst post office I've been to. The workers are the laziest I've ever seen they are…read moredefiant and do not care at all about the people that are waiting nor how they speak to the public!!!! I always have to go get packages that were stated online as delivered but never delivered it's disrespectful and annoying!!!!!! If this continues I will contact the news!!!! any station that will listen so this does not continue!!

Ive only been here twice late at night, the security around the building are friendly and helped me…read moreout locating the post office within it (all the way at the end of the hallway and up the staircase). It's very peaceful and warm inside, using the self service kiosk was easy as well. The employees inside were quick to take the package after I printed out the label. In total I was in and out within 3mins. It's been my to go spot to ship last minute items.

I had a PO Box at this Post Office... "had" being the operative term…read more Packages at my building were getting stolen at an alarming rate. Thus, I decided to get a PO Box so my merchandise could be stored in a secure, government building. Plus, I really loved that they have incredible hours, being open until midnight Monday through Friday, and late into the evening on Saturday and Sunday. Alas, this is the only good thing; everything else has been one issue after another. There was a major issue of packages seemingly not being delivered. I would see the tracking notification stating it was, but no 'package waiting' slip in the mailbox. I would bring this to the staff... some of whom checked in the back, while others stated that if there was no slip, it was still moving through the building. After this repeated enough times that some of the staff remembered me, and after I said "the only thing there is the cardboard on the back," he realized that the PO Box was effectively marked as vacant. Uh oh. It was removed, and I thought it would be uphill from there. Nope, there was a further issue. But first, a quick note about Street Addressing. PO Boxes at this Post Office come with Street Addressing, a service where your PO Box comes with a real street address. In trying to find out what this address was, most of the staffers had no clue what I was talking about. I eventually learned what it should actually be from a poster in the hall. Once I knew this from an official USPS source, and the "vacant" sign was removed, I ordered an item to that street address. The UPS tracking showed it as being delivered to the Post Office. However, the package was nowhere to be found. It ended up being a whole lot of finger-pointing, with the package seemingly being swallowed by The Void. After this, I decided it was time to close the PO Box. It was unable to fulfill the function I needed it to, and this is in large part due to negligence (i.e., not taking proper care) by this USPS. Final nail in the coffin: the number of letters that get lost, and the delays if they don't (about a month), are beyond unacceptable.

The sign says they are open 10 - 5:30 M-F. I was here…read moreyesterday at 3 and they were closed. I came back today at 1, they were closed. I called their phone number (312-644-0485) and the phone company said it was either disconnected or not-in-use. What's the point of having an annex if it's not open. Disappointing & unreliable.

This post office is a case of hiding in plain sight. I had no idea there was a USPS substation…read morelocated in the lower level of the John Hancock building. I only found out recently, as I had gone into the Starbucks to dispose of a coffee cup from another, nearby Starbucks (true story). There was one customer at the counter and another standing in line in front of me. The customer at the counter appeared to have a complex inquiry, but it was nothing that got heated. The customer standing in line was able to make use of one of the post office boxes mounted on the wall, so I catapulted right to the front. Despite the fact that there was only one postal worker at the counter, I was able to get my package mailed quickly and efficiently. I was provided a receipt with tracking info, and the package was delivered as promised. Definitely will be coming back here for routine postal matters so that I do not have to brave the Loop location that can at times be Kafkaesque.

This is one of the worst post offices you could try to get service from. I wish I could give it…read moreZERO stars, but apparently you have to have at least one. They NEVER answer the phone. When you go up there, the people always have an attitude. They lie about coming to your house and attempting delivery and we ALWAYS receive the wrong mail because they don't PAY ATTENTION! The street I live on begins with E, how the h*ll am I receiving mail with INDIANA in the address...??? My Amazon package contents were STOLEN, THEN they still delivered the empty parcel to my home. If you're reading this, write a letter to whoever you gotta write a letter to to get this location INVESTIGATED, they need NEW, TRUSTWORTHY employees. I currently have TWO active cases with them.

Update 07-29-2024 This place never learns. They've…read moregone through another staff turn over recently and our new mail lady refuses to drop packages in the secure package box (it says 'PACKAGES' in big white letters) that cost a ridiculous amount of money. UPS, FedEx, DHL, etc. attempt to fit whatever they can into the box, but this lazy mail carrier (once again another terrible female staffer) refuses to even come up the steps to drop off packages. She drops them off at the bottom of the steps (literally two steps then 3 feet to the package box,) blocking off the entire pathway for other delivery drivers who have to climb over the packages she "delivers" just to deliver their packages properly. The UPS driver just shakes his head when he sees how she delivers things. Not to mention she attempts to carry mail in one hand and a package in the other which has resulted in several boxes coming open as she holds them improperly so the tape breaks...leaving the package wide open. It's crazy because when she has regular mail she walks the 3 feet necessary to deliver the mail to the mailbox which is literally RIGHT ABOVE THE PACKAGE BOX. Just completely lazy and incompetent. At least she doesn't talk crap to the camera, but I know why...it unfortunately happened...one of these girls got killed recently which seems to have scared the rest of the girls that were acting like thugs previously. People have been warning them for years and the manager never did anything so a lot of this has to be on them!