This Post Offlice has some of the nastiest attitude clerks that I have ever experience. I had a…read moreproblem concerning the carrier who would just sling our mail on the floor without even putting in our mailboxes. Good I have a Ring Camera for evidence. Speaking to the Manager on the matter wasnt a help. In retaliation I had packages come up missing and not delivered t all. My complaints could go on,but it would be a book.

They need to change they staff people are extremely rude they talk to you down…read more Like they making us a favor

I treat the manager and the postal delivery man with respect and a open mind for understanding…read more thus for the last 20 years i have gotten the same from the manager at the 63rd lowe in chicago post office. And i get the same respectful treatment from mr. charles my postal delivery man . Anytime there is a problem with my mail , it get resolved quickly .

Why people has to be too rude i feel so extremely bad cuz they treat you like you are not the…read morecostumer:( also must of the time their system is down :/ really.

I have yet to experience long lines but that's due in part to me getting there around closing time…read moreI gather. What I have experienced is similar to another person's review; the "I'll speak to you because technically I have to greet you but I really don't want to because ugh" kind of attitude. Also, if I ask you something, as a professional, which these people should be and act, your answer should never be "nope." Try, "I'm sorry but we can't/aren't allowed to do that" or "That's not something we offer." Nope? Are you 15? In this day in age, in any day and age, you should be blessed to be employed. There are a lot of people who are struggling to find work. I'm blessed to be employed. If you are not a people person, don't take a job where you have to deal with the public in any fashion. Your job isn't the hardest job on the planet but that doesn't mean it's without its struggles. That just means that the person you dealt with before I approached that counter, has nothing to do with me and vice versa. Lack of information. Snarky. Unprofessional with regards to communication. I'm giving them two stars because I've dealt with two ladies and a gentleman and the gentleman was this post office's saving grace.

Mrs. Johnson answered the phone on a day that I was dealing with a package that needed to be…read moreSTOPPED from delivery. She stay in touch with me on 3-4 separate occasions to intercept this delivery from being delivered to a family who had lost their Mother. Mrs. Johnson was very professional, courteous, and knowledgeabl. She immediately understood the delicate situation our family was in, and she went Above and Beyond to right the situation. Thank you so much Mrs. Johnson for all your diligence. You are a godsend to the Community!!!! Sincere, Mrs. K Woods.

Avoid. Local currency exchange I feel like because people are in here mainly to pay bills or…read morecertify send letters. I came here because it was close and have been in line for ten minutes to simply drop off prepackaged and paid packages. there is one person working, a lady on the phone loud behind me, dirty floors and dim lights. they have plexiglass windows I guess so you can't attack an employee but the dumb waiter windows where you place your packages are broken so you have to walk down to the end window to place them in the the only working window. What kinda post office is this bad? I'm frustrated and will never never never return. Ugh.

Being first responders and essential workers, you are mandated to be a resident of Chicago. There…read moreare some amazing benefits of living in the city! It's just really hard to focus on them when you haven't received mail in over 3 weeks. I am not talking about junk mail or magazines. I'm talking about tax documents, refund checks, medication and packages. Employees have received my tracking numbers on 3 different occasions. They have told me that the packages are in the office but they can't get to them because of all of the mail piling up blocking access. So it's a long, unfortunate 'waiting game'. I requested information on PO Boxes and was told that all mail, no matter where it goes must first be sorted by USPS and that because of Covid and excessive absenteeism, there is NO ONE available to do this. They also stated that they can't really keep employees. Stood in line for 3 hours and 44 minutes only to leave with a bunch of excuses and NO mail. I pray that this issue that has recently been in the news is resolved sooner than later and that it benefits everyone consistently.

"This place sucks! (US Post Office 9308 South Chicago) Attitude of customer service is not…read more good and reflects the area run down and deteriorating. But that should not affect the workers attitude with the customers. Customers should be treated with respect no matter what area you lived in. I feel that some of the workers do not care and have absolute no knowledge of what they are doing. I am tired of getting my neighbor's mail because the mail person is to lazy to deliver mail to every household. This is happening every week. It is not my job to deliver mail to my neighbor, that is what the mail person gets paid for. The Coporate Office need to step in and do something about the postal system on the south east side, west side of chicago, mainly in run down areas.

Extremely rude staff. One of the lady's at the desk was on her phone before I got up to the…read morecounter, scanned my box, never said hi or how are you, and then said "pick your option of receipt " and then sat back down. The receipt printed on her computer and she was already sitting back down on her phone and doesn't even look up and says "you can get your receipt ". No bye or thank you. Just goes back to doing her thing on her phone and has me reach over the counter to grab my receipt. Not saying I'm not capable of grabbing my own receipt, but the way she said it and did it was extremely rude and apparently her phone was more important than her job. So, won't be going back here again.

Just had a horrible experience at the Mt. Greenwood Post Office (60655) with a clerk named Tony…read more I came in with 150 work-related packets that needed postage. Instead of offering help or a solution, Tony insisted on weighing each one individually, refused to process more than 10 at a time, and made me step aside whenever another customer came in. When another clerk suggested a quicker method (weigh one, use that postage for the rest), Tony got angry and told me, "I'm not waiting on you." I calmly explained I was just trying to get my work done, and she snapped back, "I have a job too." Eventually, she told me to get out of her line, threatened to call the police, and refused to help me further. I'm a disabled, elderly person, and I was carrying heavy materials. Instead of being offered assistance, I was stared down, dismissed, and treated with hostility. Thankfully, another clerk eventually helped, but no one deserves to be treated this way. This kind of behavior is unacceptable, especially in a public service role. USPS needs to do better.

The postal worker has the key to my front door, but leaves it unlocked after she puts the mail in…read morethe mailboxes. Anyone can just walk in. They could at least lock one door. It's not the best neighborhood and they are leaving my tenants vunerable.

It always is a toss up because you don't know if it's busy , . If I had to choose I would say go…read moreearlier in the morning if you could because it probably is slower during that time. Today it was few people in line but it moved pretty quickly which is great. The staff workers were courteous . Nell is so nice and helpful to me. She's an awesome worker for sure

I never leave reviews but I had to shout out the service here! One lady got stuck running the…read moreregister and with tax day coming up the store had a long line. She was an absolute pro, kept things moving and didn't lose her positive attitude!

The people who work here art incompetent and rude. You will wait a long time for service, you will…read moreget berated for asking questions. You will not get answers to your question. The mail carriers who work out of this location are horrible. I never get my packages and rarely get any mail. If I could give it zero stars I would. I would advise to do anything to avoid using this post office. If you're at Trader Joe's shopping and think you'll "pop" in, don't. It will be quicker to drive to another location or to use FedEx at the Walgreens in the same shopping center.

I have asked the post office on 75th and exchange numerous times, to please tell the postal person…read moreto place my items. Inside of the door is not that hard it's not rocket science please place my items inside of the door. It is open. Why do they continue to leave my items on the front of my door to be stolen. Some of these postal workers are lazy,incompetent and heartless. DO YOUR JOB!!!!!!

Unprofessional Staff. Loses key every 2-3 months. It just sad how that place is being operated..read more

I'm so sick of not getting my mail and filing two claims within a weeks time about missing my…read morepackages!! They always scan it delivered on the day it suppose to arrive , but I never get it!! Going there is wasting gas and time. Getting a call or email back is impossible!! Fire the whole business!!

This is the worst post office I've been to. The workers are the laziest I've ever seen they are…read moredefiant and do not care at all about the people that are waiting nor how they speak to the public!!!! I always have to go get packages that were stated online as delivered but never delivered it's disrespectful and annoying!!!!!! If this continues I will contact the news!!!! any station that will listen so this does not continue!!