Clerks are consistently pleasant, patient, and extremely helpful. Usually adequately staffed, and…read morewait times are reasonable. I've observed Post Office staff working with all kinds of people: young, old, crabby, polite. I've never seen the staff be anything but helpful and respectful. Definitely my favorite Post Office in the Lansing area.

This location sucks!! Whoever helped us on February 24 at 6:46 pm doesn't know what she was doing!…read moreThis is ridiculous! You need to ACTUALLY teach your employees how to do something!! Certified Mail?? Please. It's been slow as molasses and the destination was in Lansing and now it's sitting around in Detroit probably coming back to us because you didn't put out enough postage?? Why don't you relearn your job and stop acting like you know what you're doing when you don't know jack!! You are dealing with delicate documents! That was our taxes lady!!! How would you like having your important documentation being put around in limbo!! Wish I knew your name because I would tell people not to deal with you!! My husband and I are definitely upset and not happy with this location, very unprofessional, very lazy and Definitely incompetent as heck!! Just don't go! Maybe some people actually send it out right but this woman who helped us did not! We should have just done it ourselves! Truly, truly disappointed and upset!! Hopefully, I can redo my taxes and mail them out still but I will never trust other people to handle my important paperwork!! Get it together you guys for real!!

The Dimondale Post Office was closed/Lobby which is supposed to be open 24 hours a day/this…read moresaturday morning at 8-30,which I happened to notice one of the workers had an infant child with her at the front counter as myself and another patron were having trouble with getting her attention,since when does anyone allow this negligent kind of behavior?!.....Such Ignorance would not be tolerated at businesse's elsewhere.

Terrible no direct line for customers to speak to a representative ridiculous repeat of messages…read more wasted time

We have a box here and the owner/manager is great. He is lacking a bit in personality, but he's…read morevery helpful. As soon as he sees me walking up, he goes to grab the mail for me. The employees on the other hand typically look like they're half-stoned and would only pay attention to me if I had munchies.

Great store. owner always checks to make sure there is only one label on the package to make sure…read moreit goes to the right destination. great store! highly recommend

Michael's communications were superb. The pricing beat out the big guys on an academic…read moreinternational competitive conference poster by miles! And to top it off, the turn around time beat our own expectations! The hours are ample, the parking is easy, the professionalism at pick- up was phenomenal! My new go to spot!

I have tried using this location a few times due to Sunday being the only day I can get to shipping…read morethings. My partner is in the military (which I explained as I had a question) and shipping things/letters is his only contact right now. Each time the staff has been unhelpful, short, unknowable and seemingly annoyed customers are there whether there was one person or five. I am not one to complain to management, but I download yelp just to share how upsetting my experiences have been. This is the third and final time I will use this location, possibly UPS in general. I would leave 0 stars if the app allowed. I understand the price gouging being that they aren't the post office and offer being open 7 days a week, that's fine. But the experience should be at least neutral most of the time. Take your business elsewhere.

So this area has many hidden attractions, from State owned land for hiking, hunting, and basically…read moreenjoying the great outdoors, The area also has a lake- Park Lake, great views, fishing, swimming. All around nice area, downtown is where they hold "Bathtub Races" good time's.

Have a package of cupcakes being sent to me as a gift the same week I am moving…read moreI have to be 200 miles away for work tomorrow and UPS refuses to send it to an alternate addy very close by So thanks Leaving a perishable item at a vacant house in the woods is so kind Saying they can't change the addy to a house nearby where someone can receive it. Dialed a number in Michigan to wait 40 min to speak to someone on the other side of the world to tell me oh well can't help you Ugg Happy Christmas to you too UPS

They are closed to any in-person customer service. Good luck getting any help. The call centers…read morefor customer service are all located outside of the United States.

If I could leave less than one star I would. I have an over night package sitting in Lansing that…read morewas supposed to be delivered yesterday, medication. They lied about and said "wrong address" so they did't deliver it. I called Fed-Ex 800 number and they said it was the correct address. Either they can't read in Lansing or they don't want to do their job. Of course you can't get their phone number to talk to anyone there. This is a horrible place!!

Needed to speak with someone but couldn't get passed the stupid AI with all the money yall have you…read morewould think you could have a person answering calls.