Lovely post office w a grand entrance in West Point, Virginia . The interior looked 100 years old…read moreor older, very nicely maintained. I felt weird about taking pictures inside, but it has that nostalgic old post office feel for sure. Nice lady assisted me in shipping a book via media mail.

Super clean post office! Well stocked and offers a greeting card kiosk, plenty of mailing supplies,…read moreand a variety of stamps! The service was slow, but it was a busy Friday. Located in a strip mall, the plain facade is nothing to "write home about". They have passport service here so that's a plus! The hours are M-F 8:15-4:30. Not open on Saturday? Really? Lightfoot P.O. might have some folks p.o.ed!

I always come to this post office. The staff are friendly and helpful. The one close to me is…read moreawful so I travel to this one.

Enjoyed visiting this brick post office Charles City! Located across the street from Cul's Tavern,…read moreoff Rt. 5, and near many other government buildings, this post office was buzzing today! It was built in 1961, and one of the employees pulled out a plaque to show me. Initially, this clerk was kinda salty, telling me I couldn't take photos, but I assured him that I already had, and have been to over 100 post offices in VA with nary an issue. He chilled out after that. I loved the holiday display out front and the tidy grounds. Inside was clean and the brass mailboxes were a cool vintage feature. I'm glad we stumbled upon this nice mid-sized post office! Then we went to the Tavern for supper! Hours M-F 8:00-12:30, 1:00-4:30, Sat 8:00-11:30

I'm sick of getting my mail from my neighbors and taking mail to my neighbors. How hard is it to…read morelook at a number and a street address? I've already complained about a package being shoved halfway in my mailbox and halfway out of it.

What a serendipitous find! While leaving a tearoom in Charles City, we stumbled upon this little…read morepost office in Ruthville! Ruthville is named after Ruth Brown with the establishment of the post office in 1880. She was the wife of a prominent landowner, Abraham Brown. According to the last census in 2020, there were only 6 housing units and a population of 5! Ruthville is tiny, only 0.055 sq. miles. Residents in the Charles City area also use this post office although there is a Charles City Branch off of Rt. 5 on Courthouse Road just 5 minutes away. This is considered an historic landmark and is quite large for serving such a small community. I like the white painted cinder block building with its handicapped access, vintage touches (the wrought iron can be seen at the top of the ceiling), its brass mailboxes, and antique lighting. There's also a drive by drop mailbox outside. Love it for its history! Hours M-F 12:30-4:30, Saturday 8:00-11:30 No passport service

4/22/26 @ 3:25 pm: It's unfortunate that I have to change my review. I stopped by to get a receipt…read morefor a package I was mailing. When I got inside, there was one person in front of me at the desk. There was one person working the desk while all the others were in the back watching inappropriate videos out loud, cursing, and laughing at the videos. After 20 minutes of waiting, the line was wrapped out the door. The first lady was trying to reopen a closed P.O. Box that belonged to someone else (Steve who lives in WV). Another lady was called to the front to take over & the customer asked if she could come back tomorrow with Steve on FaceTime to show his ID & mortgage to have his P.O. Box reopened. The post office lady said, "we aren't supposed to do that", but she didn't specifically say she wouldn't do that. She let that customer leave thinking she could do that the next day without being 100% clear that she couldn't. When I got my turn, I had a horrible attitude. I just wanted my receipt so that I could leave. I got it and left with the line even longer. This office is horribly unprofessional & I see why their rating is so low. I plan to complain to USPS directly with the information about that P.O. Box issue because it is unethical & no one else is able to open/reopen a P.O. Box via FaceTime. So, don't pick and choose to do so when it's convenient. These people need customer service and ethics training ASAP!

I wish that I could submit no star or negative stars. Once again the Hopewell, VA post office…read morecontinues to amaze me with their inability of good customer service and the untimely mail deliveries. Today's driver delivered the mail and not the package to our address. Instead the driver discovered the mistake and sped down our road like his truck was on fire. My complaint deals with the driver's rate of speed in a residential neighborhood while children are outside playing and riding bikes. It is an unsafe and disrespectful act.

Worst ever. says they tried to deliver a package yesterday at 4:45 and thee was an inerference…read morewith an animal. Such a bold face lie. There was no one home at 4:45 and if there was an animal, it was inside. no one in their right mind would have a dog wandering in this frigid weather. Can't wait to go to the post office, or maybe just take a day off and meet the lovely delivery person in person and confront them on the bold face lie they told.

Envelope addressed to person not at my address delivered to my address on thursday, May 16. I…read morereturned the envelope to my mailbox noting that this person was not at this address. Friday, May 17 and Saturday May 18, carrier refused to collect return mail from box. The carrier for Friday was not my regular carrier, didn't see the one for saturday. perhaps more training would clear this issue up. As to your little remarks, I could add unfavorable comments about service at the branch, but you know you shortcomings. This rating is because my regular carrier is such a nice guy

Going to the post office has always been simple. Buying post stamps and shipping off items have…read morebeen my go-to at this location. For this visit, we needed to get a collection of stamps. Sophia usually handled that arena by mostly ordering online, but we were running short so I was given the task to pick some up. It was right after I got off work so I stopped by on the way home. Foot traffic was very minimal which resulted in no wait at all. I actually stood in line for no longer than 15 seconds. As stated earlier, it was for buying a book of stamps. To my surprise, the cost for the book was over $14. Back when I used to ship items off by mail, stamps cost under $10. It's crazy to see the prices go up each year. Unfortunately, we have to accept the changes and move on. Besides the price increase, the transaction went smooth as usual. I know this location will always come in handy for yours truly. Till next time :)

Staff was very helpful. All items for flat rate shipping were in stock including 10 boxes of the…read morelarge flat rate shipping boxes I needed. Large selection of gift cards is convenient for people sending out mail and wanting to throw in a few dollars. The facility was clean and hand sanitizer available upon entrance.

I've been using this post office for many years. There is a convenient self serve kiosk in the…read morelobby that you can access after hours. The staff has been helpful on many occasions. A few years ago I had a package sent that the sender forgot to include my apt number on. My regular mailman had the day off and I just happened to be grabbing the mail and saw that the package was not delivered. We tracked it and saw it was being sent back the the sender, so we rushed to the post office. The person behind the counter got the tracking info from us and decided to check for it and found it right away. Another time recently my mailman saw me near the mailbox and gave me a shout because he had a package that was too big for my mailbox and would've had to be picked up from the post office otherwise. This location does get really busy, there are a lot of apartments nearby in walking distance. Sometimes they are understaffed, but that is the case almost everywhere. Everyone I have worked with here has been professional.

The folks working here were super helpful and friendly. This contrasts other post office…read moreexperiences I've had.

Dropped items off and they never were tracked and disappeared. I feel either this office or where…read morethey send it too in Richmond are thieves. One of my packages will be delivered but the other one won't be? They are thieves

Very poorly managed location!! STILL super long lines that move so slow because only 1 very slow…read moreworker!!! Not sure WHY! We always end up driving further to the N. Boundary location because they have better customer service there and faster service and shorter (or no) line.

we put our mail in voting ballots and mailman never took them! why? why did they not take time…read moresensitive and important mail like this!!!!!

These are the most rude unprofessional must don't like their job so make the customer experience…read morehell people, I've ever seen in my life ... It's just sickening , it's like a military camp when you walk in . Nobody, takes the time to explain or give clear direction.