This place is awful. I arrived at Friday at 12:15 with five people in front of me and not one…read moreperson came up to the counter in the five minutes that I was there before I had to leave. No sense of urgency or customer service

I've never had an issue with this place before, which is why this experience was so disappointing…read more The lady working up front today seriously needs to work on her attitude and learn how to be more personable when dealing with customers.

I called twice today to speak with a postal employee and after several rings each time, I received…read morea response stating that "the answering system is turned off". So much for service. If the post office was in business to provide a service and generate a profit (rather than sucking off the taxpayers), they would be bankrupt and out of business before the end of the day.

Customer friendly, professional, efficient, and parking right outside the door. Great post office…read more The employees go out of their way to provide exceptional service. My compliments.

They have a success average of about 0.300 when it comes to me getting packages. It's like, some…read morekind of post - apocalytpic mad max scenario. I'm serious. The last four packages sent to me say "delivered" but they only had one of them. And at first...they said they didn't !! and then it mysteriously arrived a couple of days later. The others, never materialized. I never didn't get packages until I had a po box with this station. It's remarkable.

More than 6-hours per day (Monday - Friday) for the "window" to be staffed. That's only 30-hours…read moreper week. Most of the employees are friendly and polite, providing quality service, if you can get them in the 6-hours that they are available per weekday. I understand very well that the USPS budget has been slashed recently, so it's not their fault (personally). It's just very inconvenient and frustrating.

Walked in with random items to return and my own tape (cuz the post office wont share). This…read morebusiness is great and even taped the bags for me.

When I asked why I had to pay for the label, I wasn't given a real answer. You said you were "in…read morehigh demand". I was never told how much the fee was. You didn't say it was 25 cents, you said it was a few dollars. If I was told it was 25 cents then that would surely be no big deal. It didn't make sense to me since I had inquired about it before I arrived. I was not told about any fee, just urged to "bring it in"! I was under the impression that the QR code would be scanned, a label printed, and my package accepted and picked up by Fedex. This is not something I have been mislead about - I've done it many times. And the other places I have used are I believe also independent shipping stores, which like you must have some agreement with Fedex otherwise why would you take their packages in the first place? Why doesn't everyone charge a fee? Sorry, but your claim that printing a label is not cost effective for you doesn't make sense specifically since you claim you are in 'high demand'.

This is one of the few shipping options in town and luckily its in a shopping center where you can…read moreget a lot done. the bigger deal is you can print directly from Canva to this location. glossy flyers for cheap! The flyers are durable and hold up for years.

Kind staff. The self printing is super convenient and easy. Everyone here was friendly.read more

I concur with the positive reviews of the staff and service at the Zephyr Cove, NV post office (…read morezip 89448 ) -- it is a very convenient post office, with great staff. I have no idea what Nicole G. is talking about in her 2018 complaint -- there is NO US Postal Service DELIVERY TO PHYSICAL ADDRESSES on the Nevada side of the south shore of Lake Tahoe ! (Perhaps she confused UPS with USPS ?). And Lauren A., what are YOU talking about ? First of all, there IS an external mail box set up for drive-by, mail drop off. As for your "not handicap friendly ... inside mail too far from entrance" critique, I don't get it. There is handicap parking directly in front of the entrance, and there are no steps to get inside, where the front counter is 20 feet from the door. You must be thinking of a different location.

Horrible delivery service. I was expecting a package today and at 8:54am the tracking said it was…read moreout for delivery, but at 9:42am it is marked as returning to seller. There were people awake and even outside around that time and there is no excuse why I did not receive my package. I need this package by today and I thought USPS was a reliable service, but this lack of customer service explination and me not recieving the package shows severely otherwise. What I can assume, since the package was not delivered, was that it was stolen by the delivery personel. I also tried calling customer service and they hung up on me. The level of professionalism is very prevalent.

I needed a new title for a car I gave my Mom. Melinda…read moreBrashears at window 3 was exceptional. She quickly navigated my paperwork, efficiently came up with a solution. I am beyond impressed with her customer service and ability to problem solve. Melinda is a 10+

OMG. I had an appointment to register my new car today. The appointment started on time. 90 minutes…read morelater it was still not registered. I could not wait any longer and had to leave and now I will have to go back and try again. One issue was the guy that "helped" me was new. He had a pleasant demeanor but was clearly not trained to do the job. I wasted so much time there today and now will have to go back again.

We've been very impressed with the management here at Tahoe Verde. Gary and his wife and Debra have…read morebeen awesome. They've improved the park - new slurry coating over the roads, new mailboxes so the post office can deliver more efficiently, decent plowing in winter, good water heating and insulation so we don't freeze out, good tenant management - they're trying to improve the park environment and some units need more encouragement than others, they also encourage improvements (contest for nicest front yard...), they have free donuts on Wednesdays, they re-did the pool tiles and keep it CLEAN and nice. It's still a multi-unit park and there's a few bad apples / neighbors to deal with - I'm just thankful that the park management (Gary) is working to clean it up. Good amount of children here - we like the energy they bring. This place is a life hack for a livable place in Lake Tahoe (almost no property tax, decent rent for what you get, and nice neighborhood for the most part). We highly recommend living here!