Dr. Cooper is a very reliable, compassionate understanding doctor. I would recommend him to anyone.read more

I have been a patient for several years and have always found them to be concerned and dedicated…read morecaregivers. Patient care can be hard to find in a world that seems more constructed with physician care the norm. FIM is the happy exception.

I would give a zero if possible. Rude and obnoxious staff. I had an insurance change which they no…read morelonger accepted so I needed to find another practice. About a year later my my insurance changed back so I decided to go back to Lakemoor but they never informed me that since I left their practice that I wasn't eligible to become a patient again by leaving. Not only that the office staff was extremely rude and hateful about it. They treated me as if I had broken an oath of loyalty to them. Had I known they were going to treat me this way in the first place I would have never become their patient. Having said this and vented, their doctors are great. Does this outweigh going through their office staff though? For me, no. Great doctors are easy to find. Great office personnel not so much.