Royal was able to get a service technician out to us quickly. Rodolfo M. was polite and…read moreprofessional. He worked tirelessly to get our air conditioner back up and running. We are very happy with the service we received and will definitely remember Rodolfo M. and Royal Home Services next time we need help. Thanks Rodolfo!

Over $18k for my small house to get new plumbing.. as soon as they finished I had some issues and…read morereached out to them and got no response at all. For the price I paid I was left high and dry.

these guys are scammers. they will give you a low price then tell you the job is bigger and costs…read morethousands of dollars more after you've signed a contract, then they leave the job undone. My 70+ year old mother hired them for a basement flood and they way overcharged her, tore everything out, then left without replacing the carpet padding that they tore out. they finished the wall and paint, but continue to refuse to replace the padding, saying it will be an extra coat. no. they tore it out in the first place, they should be grown up enough to fix what they did. if you need a disaster cleanup company, ran as fast and far away from this company as humanly possible.

This April we smelled a strong musty smell in our bonus room, which we'd never experienced before…read more We couldn't see any signs of water damage, but we knew with the heavy winter rain, wind, sleet and snow the source of the smell could be many places. I researched online and connected with Ryan from Floodsmen. He responded immediately was knowledgeable and accommodating. Honestly it was a relief to have his expertise after guessing at what the source of the musty smell might be. Within minutes of his arrival Ryan pinpointed the source of the smell, which was our mini split. Our HVAC company cleaned that system today and so far so good. I would highly recommend Floodsmen! My experience was top notch;)

Todd, my Comfort Solutions technician, arrived timely and did a thorough job cleaning my 2 gas…read morefireplaces. He also patiently answered my questions. It was $149/fireplace which I thought was a fair price and good value. I would definitely use them again!

Very satisfied! Ty was great, professional, knowledgeable and not only completed repairs quickly…read morebut did a professional clean up.

About 2 1/2 years later I had another leaking pipe from the fence installation. It was very…read moreapparent that the cut was made with a post hole digger. The installer ignored the cut line and poured concrete over the pipe and the installed the fence post. This was the same process used on the first line that was damaged. I would never recommend this company, as they don't train their employees and therefore no integrity in the workplace.

Mike is rude and his pricing is high. I accompanied my fiancé as a translator he continued to…read morequestion his response later on he commented something in Spanish he stared at my partner as to make him intimidate.

We hired them to remove our grass in the mow strips and trailer area, put in rock, and move the…read moresprinklers. We have a corner lot so we had a lot to do and these guys offered a great deal to get this done. Moving the sprinkler system into the yard ended up being the biggest challenge of this project-trying to find the lines that went under the side walk so they could be rerouted was like looking for a needle in a haystack. But three days of work and the mow strip looks amazing and we didn't have to break our backs getting this all done by ourselves. So if you are looking for a great deal these two guys offer great prices compared to their competitors.

Great company with excellent service and quality work. Very professional, reliable, and easy to…read morework with. I would definitely recommend them to anyone looking for a company they can trust.

Buyer beware. This…read morecompany doesn't just have poor customer service--they appear to retaliate against customers who leave honest negative reviews. We spent nearly $9,000 on a patio cover after explaining that durability was extremely important because we have large dogs. Nobody bothered to tell us the support posts were thin aluminum that dent incredibly easily. Nobody bothered to tell us the gutter opening was so small that it's nearly impossible to clean and is lined with sharp metal edges. When we first reported these issues years ago, we were essentially told, "Too bad." One owner even admitted the gutter design had been a known flaw for over 20 years. Twenty years. Yet they continue selling it without disclosing the issue to customers beforehand. Fast forward to this year. The gutter is still impossible to clean. Leaf blower? Doesn't work. Hose? Doesn't work. Pressure washer? Doesn't work. The only way to remove debris is by reaching into the tiny opening with your hands, which has resulted in my husband cutting himself multiple times on the sharp metal. Two months ago we called because the patio cover was still under warranty. We were told a work order would be submitted and someone would contact us. Nobody ever did. So today we called again. The first employee agreed that our gutter didn't sound right and told us it should have around 3 to 4 inches of clearance. He said he'd submit another work order. Less than ten minutes later, my husband got a call from management. Not to schedule the repair. Not to apologize. Not to honor the warranty. Instead, he was told they would NOT service our patio cover because I left an honest negative Google review years ago. Think about that for a second. Their response wasn't, "Let's make this right." It was, "You criticized us, so we're refusing to help you." That tells you everything you need to know about this company's integrity. They had multiple opportunities over the years to fix this issue, earn back our trust, and prove they stand behind their work. Instead, they chose pettiness over professionalism. A good company isn't defined by never making mistakes. It's defined by how it handles them. Kool Breeze has repeatedly shown that once they have your money, accountability goes out the window. Spend your money elsewhere. There are plenty of contractors who actually stand behind their work instead of punishing customers for telling the truth.

Brad is a outstanding person. had a few hiccups but they got it right. I would highly recommend…read morethem.

The owner needs some help. After witnessing his meltdown on You Tube, I'm concerned. I think he…read moreneeds some mental health care, at the very least.

We had an excellent experience with Utah Basements this past year. They completed our unfinished…read morebasement with 2 bedrooms, large living area, exercise room, utility room, linen closet, under the stairs closet, and full bath. They were able to schedule us immediately once we received all the bids, and the project took roughly 9 weeks from start to final walkthrough. Utah Basements was the second highest bid received, partly because they did not do the flooring (which we got through RC Willey). Communicating with Todd was very convenient, and he responded quickly to text, email, and messages through the UBKB online client portal, where we formally documented design changes. Victor was on site most days and was extremely professional and very friendly. He answered all of our questions, gave helpful suggestions, and always contacted us when there was an issue or he needed direction. Once materials were in, the crew made fantastic progress framing, plumbing, and electrical. The rest of the process went very smoothly, with the minor exception that a bunch of paint touch ups were needed, but those were taken care of immediately. Overall we had a top-notch experience with Todd, Victor and UBKB, couldn't be happier with the final product, and would definitely recommend them if you need a basement finished!

This is pretty awesome. The technician named Matthew very professional came prepared. Got in…read moreremoved the old hot water tank out. Got the new one in a short period of time. I'm thinking about getting their year-round service so they can come out and do tuneups on the heating and air unit and the hot water tanks. I can't say enough about Matthew. He was on top of his game very professional neat and clean I would recommend their company and their technician Matthew.

literally everything about working with UMS was awful. From start to finish. Impossible to reach…read morethem. Unprofessional installer. availability was AWFUL.