Buffy is so wonderful to work with! We have rented linens from them many times and they always come through with what we need. Today was extra important! They not only filled an order we needed within 6 hours but they delivered it right on time and exactly what we needed! I would highly recommend them to anyone needing linens! *As a note they normally always deliver at least a day before the events we hold and they always pick them up. If the linens are a lighter color they provide extras in case of any issues and truly such a friendly and helpful company! read more

Utah Chair Rental - Party Equipment Rentals Near Me

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I do not recommend this company to anyone. They wouldn't respond to my texts or emails for days at a time, or even at all sometimes. If I was able to get ahold of them over the phone, they were usually short and rude, acting like my simple requests were unreasonable or a waste of their time. If I'm paying you hundreds of dollars for rentals, I think I deserve basic communication and respect. I work in billing, write dozens of emails a day, and answer dozens of calls a day; I understand that customer service can be difficult, but I would never respond or speak to a customer the way they did to me. On the night of my wedding, after everything was stacked up and put away, the driver (Chad, I believe) called my mother at 11:00PM (he was supposed to pick up at 9:30PM), and told her that she stacked the chairs wrong and asked if she would COME BACK to re-stack them! Completely unprofessional and honestly unacceptable. Many chairs we rented were damaged/broken and table cloths had frayed and burnt edges like they'd cut them out themselves. I had an awful experience renting from Utah Chair Rental. I now understand why they're so much cheaper than everyone else. Not worth it at all. Take your money and business elsewhere if you want to have a half decent event. read more

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I would never rent from them again. The guys who delivered the tables and chairs was so unbelievably rude. He was absolutely mad and mean for no reason. The quality of chairs and tables were completely ruined. Many tables received were broken and we were unable to use them. The chairs were all dented and stained. read more

They delivered on time, had no issues with the pick up despite everyones comments I read previously. Prices are great. We loved the stereo system which they set up for you. Yes chairs and tables have dings and scratches, but they arent noticeable in pictures and the tables you end up covering in table clothes. read more

Beware...their prices look good but they make sure they get double what they say they are! Will not allow you to pick up, and charge an exorbitant price for delivery within the county. Have ridiculous expectations for repacking and getting chairs ready to pick up. Charged $150 MORE after we spent over an hour putting chairs in their sleeves, stacking, securing, etc. presumably because we didn't have them sitting on the sidewalk when they never notified us as to when they would pick them up, and my son did most of the work they charged us for. Just use anyone else. read more

The chairs we rented are damaged, scratched, chipped, look like they are from the seventies. I called to ask about getting some better chairs for my daughters wedding and the girl on the phone told me they are rustic and supposed to look that way. I'm sorry but there is a big difference between rustic and beat up. The girl even told me that no one has ever complained about these in years and yet I look at these terrible reviews left on yelp and would have to disagree, my bad for not checking reviews first. I am posting a few pictures out of the 60 chairs we ordered but they all look just as bad if not worse. DEFINITELY DO NOT USE THIS COMPANY. read more

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This place would not refund us our deposit when the State and Local Health Departments made it illegal to gather due to Covid. We had to cancel our wedding. This was something that was completely out of our control! I'm guessing that if there was an earthquake or fire and their business was distorted and they couldn't make the delivery we would still be out the money. Every vendor refunded us 100% of our money including food, event space, flowers and cake. I would not recommend them if they were the only vendor within 3,000 miles! Spend a few extra dollars and use a decent Utah owned business. read more

Though the price is cheap, so is their product. I ordered 80 white chairs, tables, and tablecloths for my wedding, they were HORRIBLE. We spent an hour cleaning them off because they were covered in pop and other sticky stuff. When we told the couple that came to pick them up, they made the comment that it's "up to the previous renters to clean them, and they don't check to see if they're clean before renting them out" If you do choose to rent from this company, I recommend making sure you have cleaner and rags on hand- as well as a few hours to spare- because you'll be wiping crap off the chairs. read more

This is a great company. We rent linens from them on a weekly basis. They go above and beyond to make sure the linens are clean, pressed and delivered on time. I definitely recommend working with them. read more

Well.... I can only give them 1 star. They don't ever return messages. I've tried to get a hold if them for 3 weeks now. They don't respond. They would have to get back to me for me to use their services and obviously that's not happening. read more

I contacted this company multiple times via email and phone to place an order and have gotten zero response. Finally I came to Yelp to see if the company was even still in business and it sounds like they are terrible. Thank you everybody for sharing your experiences, I'll take my business else where. If you're reading this you should too. read more

THIS PLACE IS GARBAGE! My best friend got married over the weekend without a hitch, EXCEPT for this rental company. The driver specifically told us to put the table linens in a garbage bag, and to keep the tables and chairs in the backyard so they would not get stolen. He was completely rude, and out of line. When he showed up to pick up, had a horrible attitude, and completely contradicted himself. They ended up charging for the table linens not being folded which shows you that they do not inspect their property when returned, or let alone clean them. Yes we could have read the contract and followed their ridiculous rules, but it was a wedding day and we had a lot more important stuff going on, and there is no reason to treat your paying customers like that. It was completely unprofessional. My fiancé and I will not be using this rental company. read more

Update. I was not charged with any extra fees and I am pleased with their customer service . However I am not giving 5 stars because the chairs were so gross we had to scrub them down. So much for their cleaning fees. The lanterns I got were beat up and some of them bent and chipped. I took pictures of everything in case they decided to charge me for damages I didn't do. I was peretty content with the overall experience. Saved some money by not getting chairs from other place. The arrangements looked really nice and in a way the beat up lanterns gave them a more rustic look that I ironically liked. I think I would consider them agin for a small informal event again, but I don't know about a bigger more detailed event. read more

For a service oriented company they were not very service oriented. We made sure all the chairs were stacked as instructed in the bags and scraped down tight. They were picked up and then an additional charge to my card was added because the driver said they were stacked incorrectly. Basically his word against ours....bad business. read more

Terrible!! My wife and I used them for our wedding in September, though I booked their services in March. As the date approached and I hadn't heard anything, I began emailing and calling the company to make sure we were still set. I got zero responses after 2 emails and 3 voicemails. When I finally got ahold of them on the 4th call the lady acted super put out and talked to me like I was stupid (sorry for calling during business hours and making you run your business). The date came and we met the driver at the venue (friends' house). He was nice and agreed to back them down the driveway, even though their contract said curbside only (the only positive experience I had). When we started setting the chairs up (90) I counted 13 that were broken and well over half were sticky and filthy. With little options at that point, we made due with what we had. Wedding was great and all was well... until they came to pick up. My friend had his RV in the driveway and their driver claimed he couldn't get by (even though 3 other vendors were able to back their trailers past it just fine). Rather than calling me, the name on the contract, he proceeded to go to the door and bully their 80yo baby sitter and tell her that if she wasn't going to get the RV moved then he was just going to charge us extra. My friends called me livid that he had the nerve to try and bulldoze their babysitter, rather than talking to the relevant party- me! I called the company twice, and would you imagine that they didn't answer? Left them two messages requesting to speak to the owner to resolve the $75 extra dollars they charged me (not that I was disputing the charge, but we definitely had a situation that needed discussing). Of coarse no one called me back to discuss the situation... guess they're only comfortable with conflict if it involved an 80yo lady. Long story short; They suck! Too bad I can't give 0 stars. Don't waste your money here, spend it on a vendor that wants your wedding to be what it should be. read more

Absolutely the worst event rental place ever! Me and my Husband were just married a month ago and we used them. It took us 5 phone calls just to make a reservation with them. When my husband made the reservation he said 10am they showed up at 9 and started yelling at my husband and threatened to leave cause he wasn't there. After the event we had everything stacked nicely just like they asked us and we were charged a 50$ fee!! They say if you stack even one chair wrong they will charge your card. We are beyond disappointed!! read more

We have used Utah Chair Rental for Cub Scout Blue and Gold Banquets and also our daughter's birthday party! They have a great selection of table cloths with so many colors to choose from and amazing service! I would highly recommend them to all my friends and family! Utah Chair Rental is my new go-to party rental company! read more

I used these guys for a large baby shower rental a few years ago and had a great experience so decided to go with them again... This most recent time was pretty awful. I ordered white resin chairs and not only were they filthy, but after hand washing them myself (at 8 months pregnant) they still looked pretty bad. Just old and beat up, black scuff marks that I couldn't scrub out, scratched, etc. If you rent any white resin chairs from them, I would suggest that you ask the age of the chairs then insisting on newer ones or forgoing them all together if not available. The tablecloths were all pressed and at first glance appeared to be freshly laundered (why wouldn't they be?!). However, they were light pink and showed obvious food marks that did not look like stains, but more like dried on food and fresh streaks almost as if they weren't actually laundered, but only pressed. All in all, I cannot recommend them after this past experience and will not be using them in the future. read more

Would have to agree with the previous rental. while described as 'antiqued' and pictures shown of paint chipped of the frame, I assumed I could cover it up with a sash. What was not mentioned was the tears in the padding on the chairs. Quite discouraging to plan a country club event and have to pull a dozen chairs out. I would definitely pay the extra and know for sure I am getting quality and an accurate desciption. read more

Awesome to work with. Great prices with the free delivery. Every thing was nice. We rented one of their packages! Would Highly recommend !

I Rented from Utah Chair Rental in American Fork, Yes I Signed a contract on how to take care of their property. I Did not know how hard it was to put the sleeves over chairs and stack them and use the tie downs and then put them back out on the curb for pick up between 8:00 am to 8:00. Everything you want you pay for like requesting a exact time for pickup and drop off if you do not put the sleeves back on the chairs properly you will be charged $1.00 per chair 50.00 maintenance fee plus 10% Damage Waiver. There is also $50.00 replacement fee for any missing items even hangers my wedding party followed the instructions and was hurt by the tie downs and a stack of chairs almost fell on them. They claimed it would my responsibility if injured. I my wedding staff found gum on the bottom of the tables. I say do not rent it pay one fee to have a company to come set up and clean up the property. Or make sure you rent a place that does it all. Do not worry about all the fees and headache of taking care of someone else's stuff and package them back up and sit around and wait for them to pick it back up. With all the stress of a wedding and then your wedding party tells you the hard work and stress to make sure this stuff is done right,so you are not charged more money! If you think about it with all the money they charge for every little thing it is not cheaper. Think before you rent your chairs and tables!!!!! read more

If you are planning an event DO NOT USE Utah Chair Rental! I contacted them through their web site and when I got an emailed quote I replied to get further questions answered. And.got.ignored. I again contacted them in June and again got.ignored. My daughter, the bride, contacted them through their web site and when she got a response we again replied to get clarification since they didn't have the color of chairs we wanted due to THEIR DELAYED RESPONSE. They also typed in her email address wrong, which we can see was correct on their form they included in the email. I forwarded them the emails that I had sent and still got ignored. My daughter just called them and they were rude and though they said sorry they had no solution for the problem. Sorry doesn't erase bad customer service and being ignored. 6 weeks from a wedding and we are out what we need and planned on. #utahchairrental absolutely sucks at customer care. Avoid this company! read more