Our basement was flooded while we were on vacation. When we came home, there was two inches of…read morewater through almost the entire basement. All the carpets were ruined, the baseboards had swollen with water, and it was a devastating nightmare. I have never had any sort of "disaster" to deal with, so had no idea what to do. I went on google to find someone to help us with this mess. I researched the top damage specialists that came up, and saw that Disaster Doctor's had rave reviews from previous clients, so I called them. I am SO GRATEFUL I did. They were absolutely incredible to work with from start to finish. They took this nightmare out of my hands and completely fixed it all. It was a Sunday night when we got home to the damage, and they sent someone out immediately. He assessed the situation, put our minds at ease, and the very next day had a team setting up dehumidifiers, fans, and removing the destroyed carpet and baseboards. After it was completely dried out, they sent in the repair team-- all new carpets and baseboards-- it looked even better than before the flood. The entire team, from start to finish, were professionals. They were personable, knowledgable, skilled, and efficient. The damage was so extensive that it took a few days to repair, and they showed up on time each day and went right to work-- I didn't even know they were there. I can not rave enough about my experience with Disaster Doctor's and would absolutely 100% recommend them to everyone who has suffered a disaster. Look no further-- this is the team to trust.

Dangerous! Everything about our dealing with them has been dangerous, disastrous, deceitful and…read moreshady! Drive safely in SLC! AND it's come to my attention that they may be offering "benefits" for positive professional referrals. Though this is common practice for many businesses, if a professional recommends these guys highly, or at all, please consider their motivation.

These guys saved my life. I recently bought a house and have been trying everything I could to get…read morerid of the mold in both of my bathrooms and it would never go away completely. They came in and were able to quickly and effectively remove all of the mold and it's been over a month and it hasn't come back. Since then I've used them for other services such as cleaning my carpets and even fixing parts of my basement which had been ruined due to water damage from my washing machine. They are incredibly professional. I wouldn't use any other company than them. I would recommend them 10/10 before anyone!

Some units in my condo complex were flooded with sewage! My unit wasn't as bad as others but I…read morewasn't sure if I needed to get a restoration crew in or if I could handle it. I asked Robert Taylor while he was working on a different unit if he would just give mine a look and he did totally for free. He used his special tools and told me where the water was and what needed to be done. It was something that I could do on my own and he agreed. I was really impressed with his honesty, I feel like other companies would have told me to tear out a whole bunch of stuff and do unnecessary work just to collect more money. I own a few rentals that seem to have water issues all the time, so next time I have a problem I know who I can trust and I'm definitely calling These guys!

If save the day was a company! It would be Restoration 1 of Layton!! I was in need of help with…read morewindow mold and fixed fast due to getting new windows! I called and they came out within hours at a reasonable price and helped fix the issues we had. Tim was personable and very educated in helping us understand everything he was doing and suggested things to do further. Thank you from the bottom of my heart!

We have a brand new home and due to some poor construction led to a flood in our first floor into…read moreour basement. All flooring, walls, insulation, and even some cabinets had to be removed/replaced. As a young couple with their first home, this was a very daunting, terrifying, and stressful experience. A lovely lady on call came out and chatted with us while we were in tears at 1AM in the morning and sat with us until the clean-up crew arrived at 7AM. She discussed our options and they worked with us on financing, and even capped the price regardless how much more they'd do to the home in clean up. We got a plumber out to stop the problem shortly after it happened and I immediately worked on mopping up water long before anyone clean-up-wise showed up. By the time they did around 7, I had most of the water cleaned up (that was on the floor anyway). Other than the sensation that some of the workers felt "done" with their work on the house (and left behind a broom lol) towards the end of the clean up phase, I could not recommend this company more. We were going through a heat wave and not a day that had passed that week was less than 100-105 degrees, and they still worked their butts off. I'd be "done" too! They put fans down after sanitizing the construction-floor several times and the fans plus a dehumidifier and air scrubber were in our basement/first floor for about 4-5 days. We turned the fans off at night so we could sleep, and would just turn them back on in the morning. They let us know that could elongate the process, but it sounds like it didn't hinder it too much. They verified the moisture levels had gone down to a healthy range before removing the equipment, and it was definitely a breath of fresh air/relief when the fans were gone - I did not realize they'd be so loud! But it makes sense. Everyone who came out to our house to help during every process was so caring and genuinely wanted everything to be rebuilt better than when they left it (Which wouldn't be too hard), and boy were they right! The insulation was put in with more care and precision than before, the walls look great, and the flooring is an upgrade to what we used to have and far higher quality. I couldn't be happier with the reconstruction - they're moving as fast as they can given they seem stretched thin right now, but come out as often as they can to continue work. The project manager who is overseeing our rebuild is probably one of the most hard working, genuine, caring, person I have ever met. Same to the lone wolf who did all the dry-wall, mudding, and sanding. Absolutely amazingly hard working people. ___ Long story short -- with all companies you'll find "bad eggs" or people that don't work as hard as others. That's frustrating, yes, but in the end I wouldn't peg it on the entire company in the slightest. I'd only peg my frustrations at those individuals. The Disaster Company has seriously taken care of us during this process. It's been about a month almost since the Cat-3 Flood and we're nearing the final steps of our rebuild. All should be done in a week or two! You can discuss financing options, and PLEASE be kind, open, and honest with those working hard on your home! While your situation may be rough right now, it does not warrant you being rude or mean to those just trying to help. These guys came out at all hours of the day to assist us, and even when they didn't need to and just wanted to lend a helping hand before going home for the night. One of the best Utah companies I have ever had the misfortune (because flood) and pleasure of working with haha.

We had lived in our house for only two weeks when we had our basement flood. We were recommended…read morethe disaster company by our insurance adjuster, due to him previously being employed there. The mitigation with josh was awesome! He kept us in the loop and had it done very quick. They did break our wood blinds and were supposed to fix them, but never got around to it. Pushing forward to the rebuild I asked for a bid before we proceeded with payment. We were advised to pay our insurance money forward and they asked me to sign a work authorization form, claiming it was just so they were aloud in our house, just to even get us a bid. We were going to do an add on since they were already there but when they gave us a bid for that add on it was way steep compared to what we thought it would be. So we asked to just rebuild it the way it was and we were told we would be getting the bid for just the rebuild. Weeks went by, no bid came. I reached out several times and codi told me she would have me on the schedule and we will just make changes as we go, but to just get sheetrock started. A few weeks of waiting brittany reached out asking what color floor we wanted. Confused I asked why we werent doing the sheetrock first like we were told by codi. No answer, for weeks once again. Finally my wife called in asking if we could just get our money back so we could pursue other contractors. She was on the phone talking with Brittany on the details, when codi came on the line and openly laughed and mocked my wife about my wife's background in construction billing. Hearing about this I went into their office to personally ask for our money back and to see why we were being treated so poorly by a company we were supposed to trust. Codi said they were waiting on a form to be signed, billy yelled in the back ground it was already signed. Then she proceeded to tell me how sorry she was for joking with my wife. I told her it wasnt a very funny joke, and being in construction my self im flabbergasted that a company would mock a customer that way. We agreed to get our money back, no one ever mentioned they would be keeping any of it or a contract was binding us to almost 5k. Weeks later we recieve part of our money back missing about 5000 dollars. With a contract signed with Josh's signature, under my name, not my signature. They claim since we broke the contract they were entitled to 20 percent of our total insurance claim. With no bid still, no work even done, still have broken blinds and tile grout that was never fully removed and needing chiseled or grinded, then mocked on a personal level by the manager here. We have tried reaching out to the owner with no response. Allstate has reached out and still, no response. Sad a company would take advantage of people like this, especially a young family who had only lived in this house for two weeks before the flood happened. Definitely do not recommend this company at all!!

My basement flooded and Dean came after hours to help me clean it all up. He was professional and…read morekind. He had great communication with phone call or text (preferred) and always let me know when he was on his way. He had to come back a few times and I'm glad I had his expertise during this disaster.

Dean and his son came this morning to clean my windows and I am very satisfied with their work. I…read morerequested bids from several companies and decided to hire Pure Cleaning primarily because they gave me an estimate over the Yelp app. Everyone else I'd requested a bid from gave me a phone number and told me to call. I don't have time to call around for bids, that's why I'm using a messaging app. Dean was communicative throughout and they did a great job. My windows are sparkling clean. Highly recommend!

We had a fantastic experience with The Flood Company. I honestly can't say enough good things about…read moreBlake & the service of his team. If you know anything about mold & mold remediation, you know that it can be an intense process with a lot to consider and a lot to learn. I called over 10 companies with a specific request and specific testing requirements. Blake met and exceeded my needs and expectations. On the day of remediation, Chris & Manny (enjoy breakfast!) did a fantastic job. They were polite, professional & effective. Blake & his team took a stressful, horrible situation and turned it into an easy, seamless process. Between his report, my requests, my additional needs, his communication - just all of it - Blake went above and beyond. I can't recommend them or thank them enough. I highly recommend using this company due to their high standards, in depth standards, accurate testing, quality communication, exceptional knowledge, patience & true care for their work.

We had a relative pass away and was undiscovered for a significant amount of time. I made a phone…read morecall to bioclean. It turned out the property management company took care of the cleaning in the end. However, based my phone call, they were extremely helpful with tips for what we needed to do for the initial move out of belongings. They took a sincere interest and bit of time. Even knowing that we would not need to use them after an initial assesment, they still spent time on the phone! It was very kind and professional on a very sad day. I could tell they were a well run, thoughtful, and sincere company that I would definitely use if needed and recommend!

My husband and I are so thankful for Blue Diamond Restoration. Just before Christmas 2021, we had a…read moremajor water leak in our upstairs master bath that flooded into our first-floor living room and kitchen. We immediately called them when we discovered the leak and they were at our home the same day & started the dry-out process and checked back very often to see if everything had dried out. They completed all drywall, flooring, and re-model for us very quickly once the dry-out was done and they even took care of all the questions our insurance company had. I highly recommend Blue Diamond Restoration for any damage that has happened in your home, they communicate great, very professional and they are very skilled at what they do. Our home turned out better than it was before. Thank you!!

I was lucky enough to meet one of the owners of Blue Diamon Preium Cleaning & Restoration, Tressa,…read moreand get to know about her business. I've been through extensive home renovations, and I needed so many services they offer. Basically, if it is in your home and is something you sit or walk on, they can clean it! Id go so far to say that they restore things to their former beauty. Blue Diamond is awesome! First, I've had multiple contractors damage my home while working, and not only was there no damage, but they were mindful, protected everything, and treated my home like their own. Now, in addition to this, they are wizards at cleaning. They cleaned my oriental rugs, and they are now bright and soft afterwards--what an amazing difference! The previous owners of our home had put an ugly scratch on a black granite countertop, and they buffed it away like magic! Blue Diamond Premium cleaning also cleaned my carpet (soft and clean again!!), wood floors, and cleaned and sealed all my tile. To top it all off, they have reasonable prices and service with a smile! I'm so relieved to have wizards in my phone for that next, inevitable and impossible stain and for maintenance in general. You seriously cant go wrong with Blue Diamond Premium Cleaning!

This guy's were fast to respond to our emergency! Quick to action wasting zero time saving our…read morehome! Very polite and caring professional attitudes during this very stressful morning. Late at night our dishwasher line blew. Flooding our kitchen, dining, living room, and destroying our basement! After receiving a call from our insurance company. They called us, and assured us that everything would be alright, and that they will handle everything. That wasn't no sales pitch.. it was truth!! Not only did they tackle the water damage, but they also help save our personal affects! A professional crew showed up, and went straight to work wasting no time. Thank you so much Service Masters... you help save our home that week! This company truly cares about the people the assist. Great communication, and following up with you even after their job was done. Again.. I can't thank you and that great crew enough!

We recently had our dishwasher leak & damage our kitchen. Service Master by Smith came out to…read moreremove all the wet. Garrett & Bryson removed the materials & I couldn't have been more pleased. Garrett was very informative every step of the way & explained the process in detail. They had to come a second day because of a need to test for asbestos & they were willing & able to work around my schedule. Jay followed up a few days later & was very kind & informative. I felt 100% confident in their work & would recommend them to my friends & family. They were clean and tidy!