I visited this store recently and left feeling incredibly unwelcome. Even though Google Maps states…read morethey close at 9 PM, the staff acted like they were already shuttered. A worker with a mustache was loudly telling a coworker, "If they don't come to the cashier by 7:50, I'm not checking them out." It felt very unprofessional to hear them complaining behind our backs. If there's a time limit, just be nice and tell us directly instead of being rude. Extremely rushed experience.

Closed before store hours. Got there 10 mins to closing and doors lockes with lights out inside…read more The guy worker was inside walking around as if he was waiting for 6pm so he could leave the store. Bad-bad customer service. Was going to purchase 4 jersey's on our last night in town. Not closing soon, it was closed.

We've been coming here since me and my husband were dating. 15 years later we still go to this…read moreplace and get all our kids sports and camping needs. We love all the sales! We get coupons on our mails very often. Limited selections but definitely does the quick and easy shopping for sports needs or camping needs. (Even fishing!) Highly recommended.

Today, I went to Big 5 and was greeted by Jett, who took me to the part of the store I asked about,…read moreand who treated me with the utmost courtesy and professionalism. Jett would be the reason that I return to Big 5 over and over again. Thank you, Jett. Andrew Jay Gross

The service was great. We called ahead and got what we needed. The person over the phone was really…read morehelpful. The staff and structure in the store was definitely a wow factor. Great service, the guy that helped us listened and provided great recommendations. Huge selection with socks and shoes. We were impressed with their VIP rewards and shoes we joined. Great value all around. The price of the compression socks was definitely a bargain.

I was told how great this store is by a consumer of mine, so we decided to give it a try!…read more We were greeted right when we walked in, told if we needed anything to come get checked in. I went in knowing exactly what I wanted, they are a birthday gift and I already have this pair for myself! So I grabbed the Hoka shoes I wanted took them up to him and got my name put in the little tablet with the shoes and size I wanted. My husband found a pair he wanted to try on so he got all checked in and then we waited.. and waited and waited. As employees kept coming in and out of the back room just looking out the door with tables in hand and did nothing! The other employees were helping other customers. they have a lot going on there with treadmills to try running with the shoes, they have some other stuff that helps to show how you stand and what kind of support you need. Looking around it seemed like a complete cash grab! Good for them for selling the illusion! So we waited about 30 min before one of the guys was like I'll take care of you guys soon! My husband asked for 3 different pairs of running shoes, he brought out one that was correct the others he said they didn't have the right color but here are these ones! As he tried on his shoes, I let the young man know I just needed the ones I picked out and I wanted to buy them no need to try them on! I feel at that moment he knew there was no up sale for me and he was kind of short after that! So my husband picked the ones he wanted, we went up to pay and he hit us with the VIP package $20 dollars to be able to try the shoes for 90 days and if we didn't like them we could return them! We declined the offer, he kept trying to the point where the other gentleman stepped in a little more FIRM TONED and said " if you do not do the VIP package you will not be able to retain your shoes if put on outside the store, they need to be on brand new shape not worn at all." We said that's ok thank you we understand. They still tried putting us in the system and said it's in case we forgot the receipt if we wanted to return then we wouldn't be able to! It's like you all just told us we weren't going to be able to anyway. No thanks! About$400 dollars later we say thank you and they said Nothing! No GOOD BYE NO THANKS FOR SHOPPING HERE.. nothing We were nonexistent when we didn't take the bait! If I didn't need to head out of town I would have waited on the gift and gone else where. They are not worth the time! I know the shoes we bought were worth it, just wish we spent that money at a facility that would have valued our business and time. We will NEVER BE BACK!!

Adj: Very fun sporting goods and more store!…read more We love coming to different Bass Pro Shops. They're all kind of different, and yet similar. They're all huge, just that some are even bigger than the average. This one in Mesa, AZ is one of the biggest, we were told by staff. We came while on a trip out to Phoenix area, and we were staying nearby. It was a warm, or rather sizzling hot September day. There's not really a fall in AZ is there? Winter would be fall to most in temps. Anyhow, coming into this store was perfect for getting out of the heat. We wandered immediately over to the huge aquarium. A very attractive feature that my kids just love to gravitate towards no matter how old they are. After looking at the fishes for awhile, we wandered up to the 2nd floor and looked at all the camping gears, not so much b/c we're the camping type, but b/c the products are fun to check out and we discovered some innovations in camping chairs, they have come a LONG way, so comfortable that some of them feel like couches now, or like a reclining chair, almost like a la-z-boy in your family room. After checking out the camping section, we looked at the "stuffed" animals, aka taxidermy wildlife. They are always menacing and "scary" to me. What can I say, I get squeamish around wild animals alive or dead, but of course better if they're already taken care of so I don't have to run for my life. In any case, we also checked out their archery dept which is so cool b/c you can shoot arrow and test out their bows here at their indoor range (smaller, but sufficient) before buying and get practice in with your own bow, iirc. Finally, we just walked around all over, including much of the 1st floor to check out their water sports and apparel depts, all filled with goodies and fun stuff galore. If only money is no object huh? lol. Customer service was friendly and let us browse and explore as we liked, but were there for any questions or directions.

Huge BPS store! This one is in Mesa. We were staying pretty close by, could've technically walked…read moreover had it not been so hot. Spent a couple of hours one afternoon. We love visiting BPS's, it's like going into the wilderness without the prep and mosquito bites. We're only semi-outdoors people of the paved or at least graveled/dirt-road variety, and not too much rugged terrain please for my getting-old bones. Pros: - It's for pros, hence the name, lots of specialty brands. - I feel like I'm a pro when I come here, only need to trick me. - My kids get such a kick out of this place, it's got all the cool gadgets to make camping and other outdoors adventures high-tech and fun - So many taxidermy animals, my wife hates seeing them and get squeamish, but the kids and I find them fun to look at. I personally think they're cool. Too bad I can't bring one home. - Some things on sale are pretty reasonably priced. - Huge place to walk around in, get your exercise done indoors in perfectly temp-controlled environment. - Clean bathrooms and the whole place is kept up nicely. Cons: - Some items are definitely full-retail prices - mostly hiking shoes, water sandals, didn't see much if any discounts for those. - Other items seem even higher than retail at other stores - grills, camping equipment, some knives (although I don't know prices for those as much). All in all, a great place to visit, stick to sale stuff and you can find some decent to good deal for your next outdoors adventure. Service from staff is good if you need help, just ask, otherwise, it's more a hands-off, self-serve, wander-as-you-like type of place which I prefer anyway.

1/2 Overall, my…read moreexperience at Dick's Sporting Goods was okay. The store was clean, well organized, and everything was neatly displayed. I also liked the music--it was playing softly in the background and created a pleasant atmosphere. My biggest issue was with the pricing. Some sale and clearance items weren't clearly marked, so I had to check the website for pricing on several products. There were also a couple of items where the in-store pricing didn't seem to match what I found online, which was a little frustrating. I also think some of the prices, particularly for kids' clothing, are on the high side. Spending around $40 for a T-shirt for a child seems excessive to me, especially when kids can be pretty hard on their clothes. That said, I understand that you're often paying for a name brand and the selection is generally good. There are some reasonably priced items, such as jump ropes, and the store does have a good variety of sporting goods. I just don't think it would be my first choice for everyday clothing or items where price is a major consideration. Overall, it's a clean and well-maintained store with a good selection, but I'd recommend comparing prices and looking for sales before buying. For me, it's about a 3 1/2-star experience.

Rude, unhelpful…read more Spouse wanted swimming trunks. No prices listed, 4 guys farting around talking about where to place a display case and not interested in providing customer service (unless you're spending thousands on golf clubs of course was the underlying messsge). This entire mall had a nasty vibe. Lots of suburban teenagers and very few people appeared to be actually shopping. To heck with this stupid mall AND Dicks.

We had a fantastic experience at Sports Exchange! I took my 4 boys and staff set us up with all the…read moreequipment me needed. I'm just entering some the sporting world that requires equipment and the staff taught me everything I needed to know!

Stopped in here yesterday and it was absolutely worth the drive. I was nervous as a mom of a son…read morewho only had played flag football and was transitioning to tackle. Both employees (Liz and I can't remember the guys name) were great and so helpful. The young man took the time to make sure we got gear that fit properly and also gave me options for different price points being very honest and transparent about pros/cons of each one. Liz took the time to make sure his helmet was fitting correctly being so sweet and gentle. I know it's normal for them just doing their jobs but I truly appreciate how easy they made it and the role they played in him being safely prepared to go out on the field. Thank you!

Tempe Marketplace is a large outdoor shopping plaza. If you are familiar with Desert Ridge…read moremarketplace, this shopping plaza is very similar to it. It offers many shopping and food opportunities. They also have a movie theater there. The shopping and food available ranges in price from low to high. Plenty of free parking available. You must drive to get across the plaza. It's quite a long walk in the heat.

Tempe Marketplace is a great area to find anything you may need. I have been here at least 3 times…read morenow, and still haven't been to every shop! Granted, when I go, I am usually heading to only 1 or 2 stores in particular, but it literally has everything! Some of the stores include Old Navy, Marshalls, Target, Five Below, Ulta, World Market, and many others. I haven't even been to the side where Sephora is! The parking lot here is huge, so I never have a problem whenever I come. It's a good place to park and get your steps in for sure. It's a nicely laid out shopping center with restaurants in nearby areas. I'll be coming here often for sure!

Ordered on line received sweatshirt quickly and there was a handwritten note from the staff.! I…read morehave shopped in person there twice and the staff were so friendly and helpful!

The staff is so friendly and very helpful! I love the kids options and there's even stuff for pups!…read moreNow the whole family is decked out and ready for ASU game day for a great price! The small gift selection is pretty great too, I'm getting all my friends decals, will be coming back for more gear as soon as I can

Didn't find what I was looking for and the employees were too busy chatting to ask if I needed…read morehelp, but after I approached them, they did make an effort to help me look. Overall, not a bad experience and they have LOTS of different local sports team stuff you won't find elsewhere. Prices are a little high on some things. One more thing: how do they prevent shoplifting when the sales counter is way hidden in the back? Just seems like a bad layout to me

Staff is pretty awesome, they are fun engaging and helpful. These days you do not often find…read morestores with a happy, helpful staff. Go ASU!

Shey did an amazing job helping us out today! Great staff. Was able assist us with the perfect bday…read moreorder today.

I'm a long time avid golfer who has struggled to get below a 14 hdcp. In the process of self…read moreteaching, watching videos, etc, my game went in the tank & I became an 18+ hdcp struggling to break 90 on any decent course. After deciding professional help was needed, I set an appt with Shaun at Golftec-Tempe and have had two sessions with him. The immediate results have been amazing! The Golftec process is very visual and objective which allows the teacher & student to quickly get on the same page. All body positions & angles are measured & recorded compared to PGA pros using very impressive video technology. Bottom line: after just two sessions with Shaun, I'm striking the ball much better & shot a pair of 84's my last two rounds. Can't wait to continue the process!