Great friendly service. The only place I take my commercial vehicles for repair. When everyone…read moreelse is too busy, they're busy, but they still help me get my vehicle back on the road quickly.

Called for roadside assistance to replace fuel filters boss said give the mechanic and hour and…read morehalf .1 plus hours later the mechanic called and said he was behind and couldn't make it lack of communication wont ever call them again

I bought a 2021 Tesla Model Y last month here. It stood out to me online because of the competitive…read moreprice. When i arrived Chip (Owner) greeted me immediately and answered all our questions. Overall The process was very smooth and so much less hassle and pain than a big dealership. We are very happy with our purchase! Nathaniel

Hybrid and Electric Cars is a top notch dealer. Purchase here with confidence. I traveled 600+…read moremiles to purchase my vehicle from here. Chip is a stand up guy and very knowledgeable about EVs and Hybrids and has many years of experience in the auto industry. He will even explain and show you how these batteries work (if you're into that type of detail). I felt 100% confident in what I was buying. The vehicle was priced fair and the transaction was quick and easy. I appreciated the fact that he took the time to help me setup the vehicle and share some best practices and tips before I left. This was the most pleasant car shopping experience I have ever had. I LOVE my Tesla Model Y LR AWD. Thank you Chip!

I came across Donny and the Wolfe Customs team thru an ad on Instagram, and it really painted a…read morepicture for me of the possibilities of customization, so I am not only very pleased with the service, the quality of work, and the social engagement, but also with the variety of solutions WC offers to a hard working business owner. They transformed my suburban from a "mall crawler" to an animal rescue beast so that we can go off road with plenty of lighting, new fender, bumper, lift, wheels, tires, lights, and a control module for the lights in the console. After the first phase was done, Donny communicated that the blue kind of killed the vibe, and I agreed. So we incorporated a really nice gunmetal gray wrap to top it off, and I am happy to say this is not only the coolest car I will have ever driven, but the most badass looking suv that I've ever seen. Very pleased, and I am excited to go pick it up!

Took my 2000 excursion in for a lift. Supplied all my own parts. After 6 weeks, Somehow I still…read morepaid $6600 for labor. 3 days later I ended up on the side of the road, hydraulics weren't properly connected and caused me to lose steering. Had it towed to my mechanic and he noticed that several bolts from the lift job were literally hanging on by 1 thread. Some were sitting on the frame. 90% of them were improperly torqued. It ended up costing me an additional 1500 plus parts to fix their mistakes. Nice enough guys but unfortunately couldn't be more disappointed.

I was looking to get a muffler installed so my truck would sound like a hemi. After communicating…read morethrough the chat on their website. I stopped in for a quote. I brought a muffle that I was told would fit but it was wrong configuration. Instead of charging me for the correct muffler we swapped. The installation only took about 30 minutes. Now my truck sounds like a truck! Very satisfied!

I would give this company more than 5 stars if I could! Took my car to the dealership and was told…read morethat there was something broken on it beyond repair and that it was going to be thousands of dollars to fix. Brought it here instead and paid very little money. They told me also that that part was not broken as the dealership had said. They were kind, patient, honest, quick, and so much more. As a woman, it's hard to find someone you trust, but these people are the real deal. Please give them your business. Sam is great!!

Customer beware I paid Freddy $2123.60 for a patio awning / hardware. This I got and installed but…read moreit will not roll up I have to do this by hand. So I really only have a white tarp hanging on the side of my RV. He will not return my calls, it has been 2 months. I gave him time to make this right before I posted this review. I had to give him 1 star to post this I would have given him 0 if I could. I hope this keeps others from being taken by this Service. George B. middle Tennessee

Freddy helped us out of a bad situation and I cannot recommend him enough. We were a couple days…read morefrom house closing and an out of state move when our RV trailer brakes froze and the wheel fell off, stranding the trailer in the street in our neighborhood. No other trailer repairmen would work on axles except for Freddy. He made numerous calls to try to locate an axle. When that was not successful, he was able to have someone weld a spindle to the axle and eventually get the trailer up and running. He went above and beyond making calls and exploring options because he knew we were in a pinch. Although he lived in williamsport, he responded to Nashvillemultiple times and had to deal with shipping issues with FedEx in the meantime. He was super friendly, professional and courteous. And his rates were very reasonable. He could have charged anything he wanted given our situation, but he didn't take advantage of it. He even took apart the other drums and repacked the bearings to make sure everything was in tight order. This is a guy you can trust and a guy who will do whatever it takes to help you out.

Ben was a wealth of information and saved me time and money by educating me on some issues that…read moredidn't need a diagnostic on!! Thank you!

We was worried about the cost of fixing up our 2010 Nissan, but Franklin Automotive handled…read moreeverything perfectly. They diagnosed the issue quickly and got me back on the road in no time. It feels like a brand-new car again! If you have a Nissan and want someone who knows what they're doing, go here. Follow me on Instagram - @thecannyadventurist for a deeper dive into my reviews.

Cody and team were awesome. Flat out awesome…read more I had previously taken my car to Volvo Nashville and had, less than subpar customer service. I told Cody about my situation and what had transpired there. He listened, got me on the schedule, got me a loaner and all within a Saturday window, he got me answers to my problems. To fix the issue, will require a follow up at a later date but Cody explained the situation, what will be needed when the time comes and went above and beyond to make sure I was taken care of. When picking my car up, I ran into familiar faces of two of the reps that were formerly at Volvo Nashville and whom I had great experiences with. Makes a little bit more sense as to why my experience was much better. Will be going to Volvo Cool Springs for all future needs due to the team that is in place. Thanks Cody and team!

I usually don't enjoy experiences related to the repair and maintenance of my car, so I wasn't…read moreentirely sure what to expect when I arrived at Auto Clinic of Franklin. My good friend Andy had pushed for me to visit them after learning that I was overdue for an oil change. In fact, while we were at lunch a few days later, he called and spoke to Carlos himself to set up an appointment for me. Upon arrival, I felt a little like I was pulling up to check in at a hotel. I loved the large covered entry and immediately noticed that this didn't feel like the typical auto repair shop. When I walked into the reception area, one of the first things I noticed was the sign on the women's restroom indicating that it was for women only and that the men's restroom was around the corner. Later, when I used it, I noticed the nice hand soap that seemed to have been chosen by a woman--or perhaps by a man who values and respects women! Either way, it made me smile. Carlos was kind and friendly, and they took my car back for an oil change and cabin air filter replacement. While I waited, I kept noticing little things. There were devotionals stacked alongside the magazines, including *Our Daily Bread*, which I hadn't seen in years. When I commented on it and wondered aloud how to sign up to receive them, one of the owners encouraged me to take one home with me. I also enjoyed a long conversation with one of the newer service writers about how much he enjoys working there after leaving a much more stressful position, his upcoming marriage, motorcycles, travel, and the kinds of major life changes that make you reevaluate how you move through the world. And then there were the chocolates at the service counter--just one more little touch that made me feel welcomed and valued and left me wondering how in the world a group of mechanics had figured out how to create such a woman-friendly environment. In the 90 minutes I was there, I read, knocked some things off my to-do list, and talked with employees, customers, and even a delivery woman. It was genuinely a pleasant place to spend an hour and a half. Most importantly, I never once felt like I was being sold something I didn't need. (I cannot tell you how many times I've had that experience elsewhere.) And I never felt like I was being treated as a woman who *should* know more about how her vehicle works or what it needs. I simply felt respected and cared for. The team at Auto Clinic of Franklin has found a new customer in me. And after my first visit, I think the "Clinic" part of their name is especially appropriate--because I left feeling cared for and in better shape than when I arrived.

The Auto Clinic has been out "go to" shop for many cars for years. They're fair, honest, and do…read moregreat work.