Awesome, my check engine light was on. I quikly stopped by to get a Free diagnostic, with my dogs…read morein the car, they still did the reading, whew. Helping me out without making me feel stupid because I know a little but not much. Considering I have left auto places before feeling very inferior. They helped me find the problem, get the parts, walked me through it, giving me confidence to where I was able to fix the problem at home. Super awesome!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

On a recommendation from Bubba at Parks Motors to use Gerry at Autotrim…read moreTo get the car touched up with some new stripes. We are not and I mean not disappointed. She's back to turning heads again. Highly recommend for quality, speed, value and overall experience! Don't look anywhere else, this is the place to go!

Review from past bc appears they started new account - Very disappointed with the failed promise…read moreand poor service delivery of this company. Bought a Jeep from dealership next door & got promise of leather seats to be installed by Auto Trim. Once installed, seats were bubbling and leather was not tight. Took it back to them and they promised to fix the the seats. Took several months to get replacement parts in & then reinstalled. Once reinstalled, they then told me bad craftsmanship was only for front seats & that back seats were not included, which all seats were done poorly. My only fault (besides agreeing to get leather seats after the fact) was to not get the repair request in writing. When the story changed at Auto Trim, I thought their word was worth something, and I was wrong. I would avoid dealing with these folks based on my exchanges over the months to fix this. If you can't avoid it, then request everything in writing so you can hold them to account of what they promise. One last note - was speaking with owner about the shoddy work that was done, and this gentleman without a word just walked away from me & claimed I was nitpicking. He ended our conversation like I was his stepchild that he disliked rather than a customer. I showed him & his staff nothing but courtesy & respect in all my dealings with them, even when they cancelled on me, didn't return my phone calls & couldn't get things scheduled as promised. I really tried to work with them & get this issue taken of, but they missed this opportunity. And after all of that, to treat me in such a poor manner, I can only assume speaks to his character & commitment as a person (& that of his business). I posted 2 pics of the backseats to show the quality of the workmanship that Auto Trim claims to be acceptable. Update - received a call back from Auto Trim within a few minutes of leaving stating they didn't like unhappy customers & were willing to try to fix backseats. However, 9 months later of following back up with no answers. Wife just got into contact with them & they told her that they lost the replacements & for her not to call back. Please look closely at the photos of the shoddy work these guys did so you'll know what they have tried to pass off as their work. What those photos show is a reflection of their lack of expertise & professionalism in the upholstery industry. I would steer clear of these guys and by extension, the Columbia Jeep Dealership for not following through on their promises to new car purchasers.

Tried to rip me off and made fake excuses about my vehicle not being done. Said they ordered the…read morewrong subs for the box but when i picked it up early because i needed my vehicle they were already installed and they did not start on the job i paid them for!

Ordered an amp in July and it's now the end of November and I have yet to receive it. The owner has…read morebeen very cordial and polite but I feel like something should have been done by now.

several times I have gone into this location only because it is right down the street from my…read morehouse. And several times I have walked out because nobody has even acknowledged me being there. This last time I stood in front of a counter where a guy was working on a computer. I patiently was waiting. He never once said anything to me even to say I'll be right with you or anything. And then just walked off into the back room. All he had to do was say someone will be right with you or I'm not open. You'll need to go over there anything but walk away without even acknowledging me, and when I called out and said ''you're just gonna walk away?'' I got no response.

I needed parts for multiple vehicles and called Mike at the Bear Creek store. He was very friendly…read moreand had great suggestions over the phone. He was even more helpful - pointing out a variety of options - when I arrived. What a great experience!

Wanted to purchase a new pathfinder, started the process, filled out an application have them all…read morethe specifications and they ran my credit only to tell me 10 minutes later the pathfinder I wanted was sold so "Sean" tried to find another one and it was $4k more expensive than the one I tried to buy! No transparency whatsoever! AVOID these clowns What a joke! I don't recommend this dealer at all! Way too many other Nissan dealers to do business with. I went with another Nissan dealership and was very pleased with their customer service!

Benton Nissan of Columbia Tennessee is terrible…read more Besides the overstaffed waiting room where hospitality workers constantly offer water or coffee ( like every 10 minutes) They upsell a lot. Services that a high school person with no training could do, they charge an arm and a leg. Plus deceptive foot in the door pricing tactics that left a bad taste in my mouth. Benton benefits is a joke- a " complimentary" service plan for vehicles bought through their franchise Most of the services they offer are included anyways if you buy a new Nissan ( free of charge) Corruption, incompetence, and frustrating

Derrick was very thoughtful and helpful. The store is very lucky to have him as an employee, he…read moredoes the store credit for how he helps and treats each individual person with kindness and respect

A Clean, Organized Store With Plenty Of Inventory And Depth. Excellent Customer Service With Both…read moreEric And Travis Being Polite, Knowledgeable And Willing To Listen And Help. Most Importantly They Know The Value Of Satisfied Customers And Provided Excellent Help And Service After The Sale. Highly Recommend There Expertise, Knowledge And Willingness To Be Of Service During And After A Sale. When Your Looking For Advise And/Or Parts Start Here.

Hate to do this but today was difficult at Turner and Osborne. Went to have battery checked and why…read moreinstrument panel going from bright to dark. Was told that needed a new battery and terminal connectors replaced. No problem until told it would cost $540 for parts and labor...wow! Declined service but paid $57 for labor to find problem. Went to O'Reilly's got battery for $179 and then to CO-OP to put in. They also told me to replace one terminal and that was done for $68.00 (part and labor). All in for $247 compared to $540. Hmmmm...think twice before overpaying for service at Turner and Osborne. Quite disappointing.

Great customer service. They always answer any questions and I have found them to have integrity…read morein every service they provide. Have relied on them for years and will continue to do so.