I went here to get a cabin air filter to install by myself. Taj helped me find the correct filter…read morefor my car and surprise me by installing it. He went above and beyond, and I want people to know how helpful and kind Taj is. He made my day.

I was having trouble replacing my car's headlight myself - I had done one on my own without any…read moreissues, but the drivers side was tricky. I stopped by on a Saturday night and spoke with Michael and he took care of it with ease! I was very pleased at the speed and accuracy with which he worked.

Casey Shelton was the best salesman that I have other worked with and the dealership was fantastic…read more No nonsense and very professional

We can recommend that you search for Ford/Lincoln cars and trucks at Ford/Lincoln of Franklin, and…read moremake sure you ask for Jeff Dawson. We had a very easy and pleasant buying process with Jeff. I do not consider myself the most worldly-wise, savvy auto shopper, but Jeff Dawson made our experience a real pleasure. Never once did we feel like Jeff was pushing us a certain direction to his advantage. He showed us what we wanted to see, and when our preferred trim and options were not available on the lot, he found another dealer willing to send the right truck to Franklin. Everyone we encountered at the dealership was friendly and efficient. All went smoothly and quickly. We live 35-40 minutes away, but it was worth the drive in my opinion.

Go see James at Advance Auto Parts...he's friendly, knowledgeable about cars and really helpful. I…read moreneeded a new car battery and he had me back on the road in no-time. I've used them for other car parts to work my SUV as well as my wife's car and I have used the online ordering tool to pickup in store or just gone in for the part I needed. Online lets you know if they have the part in stock as well which can save you a trip out of the house as well. For the average car owner these auto parts stores are very useful and simple solutions for quick fixes such as batteries, lights, wiper blades. They are normally clean, well located and offer online and in-store purchasing options. There are usually coupons available online as well as many times free shipping for the gear head that doesn't want to leave the house. If you need some local help from an auto parts store, I recommend checking these guys out.

Can't say enough about how helpful Gary was at this location. I was traveling from out of state and…read moremy battery had died when I stopped while running errands. Was able to get my car to Advance the next morning and Gary had to clean off an enormous amount of corrosion to test the battery, install a new one, explained and show to me what needed to be replaced with the cables and got me back on the road. Great help!

Auto store that has everything you could need, great customer service included. The shelves are…read moreorganized, the staff are kind, and the prices are right. If you have questions -- they have answers. Not much more to be said either way, it's a good spot. Definitely recommend visiting if you need anything they can potentially help with!

Was having startup problems with my 2021 Chevy. Tahoe had a feeling it was the battery. Called…read moreour regular mechanic, asking for a quote on how much to replace and they quoted, with tax, core exchange, battery and install out the door $543. Wasn't 100% sure it was the battery so drove to my closest Advanced Auto Parts on Moores lane in Brentwood and requested their complementary battery test. Was just me taking care of this as my husband was out of town and I had just taken on a foster hospice dog that cannot be left alone so he was in the car with me. One of their employees, Dana, went above and beyond to accommodate me and my stressful situation. Dana happily tested the battery, finding it to be in need of replacement, and then quoted me the price; $255 which included the tax, core exchange, battery, and install. I could not believe the difference, not only in price, but that this wonderful company was willing to install it for me as well -zero charge! I was so grateful! Especially at a time like this during Christmas coupled w/several expensive repairs we are trying facing at our home from leaky roof to main floor of our home sinking into our crawlspace -the money savings Advanced Auto Parts saved us from taking it into the shop was a godsend! An extra appreciative shout out to employee, Dana -she not only incredibly professional, and in all around bad @ss chick with her mechanical knowledge and capability, but also an incredibly compassionate and professional person who, if I own my owned business, I would I want to clone her and have her work, my companies. She is a true asset to this company who, having my first experience with this establishment, has made me a new lifelong customer as well as my husband, and they will get our recommendation for anyone whoever ever asks! Thank you to this wonderful company that offers the service of testing batteries, and also installing them, it is such a neighborly and kind thing to do that stands out from so many other companies that take advantage of nicking and diming people at their most dire moments. What a great business and amazing experience! Would give 10 stars if possible!

Ted is the guy and super helpful . Called ahead and he walked me through options for adding a truck…read morebed cover to my son's truck and price points and differences. I didn't believe him when he said we can probably have it on in about 30 min - nothing with cars takes 30 min . Well I was wrong . Arrived early Sat morning by 8:00 am and I was pulling out with a brand new quality, locked/secured cover by 8:30 am .

I inquired about the possibility of having running boards placed on my 2026 Volkswagen Atlas. I…read morereceived a call within the hour stating it was possible and several styles are available through a third party provider. I drove to the shop, reviewed the styles, selected mine and placed a down payment as they have to order them. my entire start to finish time was less than 35 minutes.

In for my first year service and service manager Robert Selph knocked out of the park. He addressed…read moremy concerns, showed where the control I needed was found and walked me through it. Best service manager I have ever worked with bat none.

Dustin gave me coolant and told me how to fix it myself cause I'm broke if you buy an as is car…read moremake sure to get an inspection before hand and don't learn the way I did.

I feel confident that they are treating my Audi Q7 TDI prestige right. Their customer service is…read moregreat too. Very reasonable with what they can get accomplished.

We were stranded in Columbia, a hundred miles from home when our car broke down. At 4:45 on a…read moreFriday, minutes from closing time, Jeremy came to us, got our car limping back to the shop, and kept the shop open late to get us diagnosed, repaired, and back on the road. Talk about going above and beyond, and for strangers, no less. He could have taken advantage of us in a very vulnerable state, but the bill was just and fair. HIGHLY recommend this shop! Only wish I lived closer.

Awesome place for an oil change! Everyone was very thorough and kind... didn't try to upsale or…read morepressure me but also made sure I was taken care of. Highly recommend!

Came in for the first time and got my oil change. Everybody was very friendly…read more My oil was changed very quickly and the value is great i would definitely come back again