My wife and i came in from California to see my son and his family for Christmas. Coming through…read morethe pass the car started vibrating under braking. We called bona Fide. They got us in. Couldn't find an issue they said there would be a charge to dig deeper. They didn't find anything and didn't charge us!! I would definitely return. An honest mechanic i. Today's world is worth his weight in gold. Thank you guys again!! Tom Wilson

got my car in on short notice. repaired next day completely satisfied. would recommend without any…read morereservations. thank you

Had transmission repaired in my 1 ton truck. Did a great job and this is 2 years later. Today doing…read moresome minor repairs and gave me a ride home and back to get my truck. Does excellent work and good prices.

Lived here over 25 years, took my truck in once. Came out…read moreworse then it went in. Rude when I brought it back, refused to work on it.

had my van towed to his with a no start problem they said it was fixed not fixed same problem this…read moreserves a warning to other's not to take there car's truck's or van's there they clearly do not know what they are doing

Walk the walk I was…read morequoted a price of "$30 - $40" for a tire swap on my truck. I took it in and was told the charge would be $55. I reminded DJ that I had been quoted $40 (the top of his range) on the phone. He wouldn't honor the price quoted. I told him I would take my business elsewhere and had it done at Les Schwab for $36. To clear up any misunderstanding I phoned back later and explained my reticence to pay 40% above his quoted price. DJ sarcastically apologized for "charging $5 over the quote". I reminded him that the quote was "$30 - $40". His response was "whatever!" and he reminded me that after he made the quote I had mentioned a higher bid I had gotten from a competitor. Then it clicked -- he had raised the price because he thought I was clueless and he could get it. It had nothing to do with their labor or costs but was purely opportunistic. A rip-off, in other words. Roseburg could use a good independent mechanic shop with high values. Unfortunately, HIS Automotive services is not that. Very disappointing. They know how to talk the talk, but they don't walk the walk.

Our Kia broke down suddenly on my Husband, and we are kinda new to the area, so I came on Yelp and…read morelooked at reviews of Auto Repair Shops and this one stood out as far as positive reviews. I told my Husband, and he called and spoke to Robert and he was able to get the car towed there and it has just been a positive experience all the way around. We would and will defiantly trust them with our car needs moving forward.

very good service and friendly. pricing is better than dealerships. They guarantee their workread more

I noticed that this place took down my review which is pretty shady of them. So here is my review…read moreagain on what happened. First off, this place will create a problem with your vehicle. My vehicle had a starter that went out and what this place did was CUT MY WIRES that would have caused an engine fire or even worse. This happened when I was in the hospital in the ER fighting for my life and my hubby brought our van into the place to get repaired. The place didnt just mess up the replacement of the starter but damaged something in the area that the starter is suppose to go to which ended up having to get ANOTHER starter plus the repair for the damage that they created. COSTLY for something that they did. Once I finally was allowed to leave the hospital I couldnt drive and unfortunately was in and out of the hospital for the next 2 years. During that time my hubby and I noticed that the van was having some weird stuff going on with the functioning of the van. We couldnt afford to outright have the van get a full exam but a professional mechanic offered to take a look to help us out. Once that professional mechanic came and took a look at the van he was not only surprised by what he found but told us that we were very lucky that we didnt have a engine fire or even an accident because the van was actually an accident waiting to happen. The mechanic did the repairs and assured us the car was now safe to drive. He did explain to us that there was absolutely no way that what was cut was an accident but was obviously done on purpose. I called up the repair shop and told them what we found out and honestly was pretty ticked off how they were willing to create a issue to a customer's car just to get more money and how careless they were on someone else's wellbeing on safety. We have children and I would have been devastated if any of my family was injured or worse. Of course, the repair shop tried to downplay what they did and denied what they did. I placed a review shortly after the whole situation was discussed. The place wanted to discuss things again and wanted me to remove my review which I never did. Just didnt want the shady lies that place tried to convince me of and wanted to warn other future possible customers of the dangerous stunt that they did to me about my van. Several years later I noticed that they place removed my review, so I restated what happened and looks like they removed it again. Yep I AM RESTATING WHAT HAPPENED AGAIN IN A REVIEW. This place is dangerous for anyone's safety. Seriously avoid this place. I have a relative that went to this place out of desperation and they got screwed over as well. Their car should have never even been there but after they got their car repaired, they started to have other issues which created a safety problem to their car too. Luckily another mechanic fixed the safety issue and even had to replace the issue from the repair too. I don't know who is ok to allow these very dangerous actions to continue at their business but it can and most likely will end up getting sued if anyone is injured or unalive from the place trying to create problems for money.

Again, today, they went above and beyond for me. Simple…read moreand relatively inexpensive repair done. Then they took my card $ and DELIVERED MY CAR because I needed it for tomorrow (July 4) but couldn't get there.

Absolutely wonderful service. I was passing through on a road trip and had noticed some slippage…read morewhen driving on wet roads, so asked if they could do a tire rotation for me. Not only did they do it in minutes, they also didn't charge me even tho my tires didn't come from them! But of course when I need new tires, Les Schwab will be where I get them!

For the most part LSTC gives outstanding service. One exception is Brent...his attitude sucks. This…read moreone person could make me go elsewhere.

They know what they're doing. Honest, timely and reasonable. They have serviced our two vehicles…read moreand we were pleased with the results.

I was on vacation from out of town and my rental car had an issue. I was referred to Gimry at 5…read moreStar Auto. I was so impressed with the speed of Gimry identifying the problem and making the necessary repair. I appreciated the quick service, kindness & honesty shown to me by Gimry. I would highly recommend having service done here!!

do not give this business your hard earned money...took my truck in for a transmission and he…read morecompletely ruined it.took it to another mechanic and they were astounded at the work that had been done to my vehicle..three times I had to bring it back to Obrien's with no solution..

We drove from California to Cottage Grove, Oregon. We started hearing a squeaking sound in our…read moremotor home. We were towing a car and planned on spending time in Idaho and then back to the Oregon coast for a while. My husband thought it was the brakes going out. We took it to a place in Cottage Grove and they couldn't help. We made calls to Roseburg and one couldn't get us in for 4 days. The others couldn't help. We called O'Brien's and they told us to bring it in. Not only did they help us right away and were very nice about it. He called us back in a little while and told us we really didn't need brakes. The back ones had a ripple that was making the noise. He said our pads were only half way down. Awesome to find someone so honest. He could have put them on and we would never have known. I hope if you have a problem, you give them your business.

Always fair price and professional and nice! I'm a senior and always give good price and when I…read moretake my car to him it always works when he's done!

We tried this Auto Shop about three years ago and they are way above the standard with customer…read moreservice, diagnosing what is wrong, getting it fixed right and saving us a few bucks in the process. We give Chuck Swarm & Family Auto Repair an A+. If you're looking for an Auto Repair Shop you can trust with you vehicle after you've dropped it off, give them a try! They've worked on our Subaru Forester and our Ford Ranger and I highly recommend them.

They give great service and great prices and they do great job on our automobile. They fixed the…read moreone spark plug and didn't charge an arm and leg like the dealers do and they have better customer service

I was looking for a mechanic since I moved to Roseburg. Our neighbor recommended Patriot. Great…read moreHusband and Wife team who care about their customers. I am so glad our neighbors told us about them. Very reasonably priced for repairs.