had my van towed to his with a no start problem they said it was fixed not fixed same problem this…read moreserves a warning to other's not to take there car's truck's or van's there they clearly do not know what they are doing

My grandson has taken his car there and his girlfriend's car . He has great things to say about…read mored.j. The owner. I will take my car there if and when I need service. His prices are very fair !

Our Kia broke down suddenly on my Husband, and we are kinda new to the area, so I came on Yelp and…read morelooked at reviews of Auto Repair Shops and this one stood out as far as positive reviews. I told my Husband, and he called and spoke to Robert and he was able to get the car towed there and it has just been a positive experience all the way around. We would and will defiantly trust them with our car needs moving forward.

very good service and friendly. pricing is better than dealerships. They guarantee their workread more

I noticed that this place took down my review which is pretty shady of them. So here is my review…read moreagain on what happened. First off, this place will create a problem with your vehicle. My vehicle had a starter that went out and what this place did was CUT MY WIRES that would have caused an engine fire or even worse. This happened when I was in the hospital in the ER fighting for my life and my hubby brought our van into the place to get repaired. The place didnt just mess up the replacement of the starter but damaged something in the area that the starter is suppose to go to which ended up having to get ANOTHER starter plus the repair for the damage that they created. COSTLY for something that they did. Once I finally was allowed to leave the hospital I couldnt drive and unfortunately was in and out of the hospital for the next 2 years. During that time my hubby and I noticed that the van was having some weird stuff going on with the functioning of the van. We couldnt afford to outright have the van get a full exam but a professional mechanic offered to take a look to help us out. Once that professional mechanic came and took a look at the van he was not only surprised by what he found but told us that we were very lucky that we didnt have a engine fire or even an accident because the van was actually an accident waiting to happen. The mechanic did the repairs and assured us the car was now safe to drive. He did explain to us that there was absolutely no way that what was cut was an accident but was obviously done on purpose. I called up the repair shop and told them what we found out and honestly was pretty ticked off how they were willing to create a issue to a customer's car just to get more money and how careless they were on someone else's wellbeing on safety. We have children and I would have been devastated if any of my family was injured or worse. Of course, the repair shop tried to downplay what they did and denied what they did. I placed a review shortly after the whole situation was discussed. The place wanted to discuss things again and wanted me to remove my review which I never did. Just didnt want the shady lies that place tried to convince me of and wanted to warn other future possible customers of the dangerous stunt that they did to me about my van. Several years later I noticed that they place removed my review, so I restated what happened and looks like they removed it again. Yep I AM RESTATING WHAT HAPPENED AGAIN IN A REVIEW. This place is dangerous for anyone's safety. Seriously avoid this place. I have a relative that went to this place out of desperation and they got screwed over as well. Their car should have never even been there but after they got their car repaired, they started to have other issues which created a safety problem to their car too. Luckily another mechanic fixed the safety issue and even had to replace the issue from the repair too. I don't know who is ok to allow these very dangerous actions to continue at their business but it can and most likely will end up getting sued if anyone is injured or unalive from the place trying to create problems for money.

Again, today, they went above and beyond for me. Simple…read moreand relatively inexpensive repair done. Then they took my card $ and DELIVERED MY CAR because I needed it for tomorrow (July 4) but couldn't get there.

They know what they're doing. Honest, timely and reasonable. They have serviced our two vehicles…read moreand we were pleased with the results.

I was on vacation from out of town and my rental car had an issue. I was referred to Gimry at 5…read moreStar Auto. I was so impressed with the speed of Gimry identifying the problem and making the necessary repair. I appreciated the quick service, kindness & honesty shown to me by Gimry. I would highly recommend having service done here!!

They give great service and great prices and they do great job on our automobile. They fixed the…read moreone spark plug and didn't charge an arm and leg like the dealers do and they have better customer service

I was looking for a mechanic since I moved to Roseburg. Our neighbor recommended Patriot. Great…read moreHusband and Wife team who care about their customers. I am so glad our neighbors told us about them. Very reasonably priced for repairs.

B&L serviced the brakes on my Camaro. Very happy with the work and the price. They were very…read moreaccommodating. I would recommend to all.

I got a flat tire today and saw I was close enough to limp my car to BL Performance to see if they…read morecould help me. These guys totally gave me the royal treatment as they replaced my flat with my spare tire and then did a complete diagnostic on my car and charged me absolutely nothing for their service. Not all heroes wear capes. Some wear BL Performance shirts.

I cannot recommend this place enough. Jamin and his crew are very knowledgeable and more than…read moreaccommodating. These guys went the extra mile to ensure that I got back on the road as quickly and safely as possible. From Timothy at the front desk to Avery the tech, they all made it happen. Look no further. They do honest work at a fair price. Very family oriented business--The kind I love to support

I went there I needed work done to my A/C unit after paying a few hundred dollars they still…read morecouldn't get it right when asking the mechanic questions what it might be he quickly got on the defensive and just walked off who does that then I told them what it was and they said it wasn't the clutch fan then like a dummy I paid a few hundred more they couldn't fix it so I took my vehicle to a reputable mechanic boom that fixed it was the clutch fan so don't waste money on these clowns and they are very expensive and Tim's kids running all over the place I almost ran over one he doesn't watch them running around the parking lot and property they come across nice and mechanic wise but their actually crooks give your money to a good outfit. glad I finally found one.

I will never take my car anywhere else! Bona Fide has proven to me that there actually is an auto…read morerepair shop that is an honest, professional, customer oriented shop in this town! Their employees Are the best! And their mechanic Steve is a master!! I finally found a shop that I can trust-that I can trust!! Kudos to you all!! Judy M.

I first brought my 2018 RAM 2500 Diesel to Bona Fide last December while visiting family in…read moreRoseburg. Just three weeks earlier, I had spent nearly $4,000 in California having the turbocharger repaired, only to have the truck go into limp mode while I was in Oregon. Bona Fide got me fixed up and back on the road. They were also able to clear some incredibly annoying dashboard codes that I'd previously been told only the dealer could clear. But what really earned my loyalty happened eight months later. I started hearing a whistle when using the exhaust brake and called Bona Fide. They told me it was likely a failing gasket and, without any prompting from me, said that if it turned out to be one of the gaskets they'd replaced in December, they would repair it under warranty at no charge. I brought the truck back, and sure enough, it was one of those gaskets. They stood behind their work and repaired it at absolutely no charge. No excuses, no trying to convince me it was something else, and no surprise bill. They simply honored their warranty and did what they said they would do. That's how you earn a customer. Bona Fide is knowledgeable, capable, and--just as importantly--honest. They've earned my trust and my loyalty. As long as I can get my truck to Roseburg, I'm not taking it anywhere else for repairs. Highly recommended. Steve at Bona Fide is truly an awsome human being.

They performed a smog check for me . They were willing to accommodate a change in my schedule on…read moreshort notice. The Service was performed in a reasonable period of time, and best of all they had interesting reading material in their waiting room.;)

The water pump on our f-150 disintegrated on I-5 in heavy weather on a Sunday. Threw the serpentine…read morein the process. Limped off the freeway to safety. Discovered MMSC, who was ready to roll first thing Monday morning when parts stores opened for business. They got the parts, got the job done, and got us back on the road by lunchtime. Saved our bacon. These things aren't cheap, but MMSC was a value for us.