I would not recommend this business…read more After I canceled my membership, I was still charged. At first, I was promised a refund through Venmo, but after that, I never heard back. I followed up multiple times, and the owner never responded to my emails. When I called to ask about the refund, I spoke with a woman named Dana. Instead of helping resolve the issue, she was extremely rude, called me a liar, and spoke down to me over the phone. I have never felt so disrespected as a customer. The way I was treated was completely unacceptable. I do want to say that the younger girls who work at the front desk have always been kind, helpful, and professional. They were never the problem, and I don't want my experience with management to reflect poorly on them. The tanning beds are also not well maintained. In my experience, more than half the time I visited, at least one bulb in the bed I used was burned out, and there were also times when entire beds were out of service. Between being charged after canceling my membership, not receiving the refund I was promised, the lack of response from management, and the way I was treated when I tried to resolve the issue, I cannot recommend spending your money here.

I have never been here, but was looking for tanning salons in the area. I call 20 times, at varying…read moretimes, with no answer. They have no website, and their Facebook/Instagram have zero information or pricing. How am I supposed to even find out, I'm not going there and wasting my time. Like... get a website, update your Facebook/Instagram, and answer your damn phone... or just close down because this is not how you run an establishment! I will never go here and honestly I'm just giving up. I found way better places. Go to Utopia tanning or Planet Beach, they at least answer your questions...and their phones!

I love the multiple choices in bed types to the employees who are always kind and helpful. I've…read morebeen a customer since 1996 and I love seeing Kathy's face there all these years.

I came in for a spray can on Friday and was told to wait 7 hours to get in the shower which I did…read moreand I look no different than I did before I got the spray tan and trying to call your phone it says it's disconnected I feel like you get a refund or done over or something because I paid a lot of money to get it done

I have nothing but words of praise for Cole Wellness Spa, particularly for two of their…read moreextraordinarily talented staffers! The spa was in a great location and maintained a very "main line" feel without the steep price tag. Despite the competitive prices, nothing was lacking...You could see the state of the art equipment and products and the staff, especially the receptionist, was warm and welcoming. Spa treatment rooms were large and furnished beautifully (including top notch equipment). Today I received the best facial I've had in over 5 years from Andi. She spent time with me beforehand discussing my needs and areas of concern. I've never had someone so knowledgable on the other side of this conversation! I always feel like my concerns go in one ear and out the other because most spas just have their typical facial they perform. I had just returned from vacation and the sun had definitely gotten the best of my usually cooperative skin. Andi was able to customize my treatment (within reason of the facial package I chose) to ensure I walked out feeling 100 times better then when I came in. She gave great product recommendations and worked with my budget. Also, her massages in between masks and such were stellar! Usually the estheticians skimp on the massages, but not Andi! I cannot wait to see her again! Next time I'm booking the maximum amount of time possible with her because she was simply fabulous. I also have to give a huge shout out to one of their massage therapists, Kim E. She recommended Andi and brought me to Cole. Kim is simply the best masseuse I've ever had. I've been seeing Kim for about 4-5 years, prior to her joining Cole and wouldn't consider anyone else. Kim has the most therapeutic techniques and really takes her time working out knots without being painful. Her hands are magic!!!! I see a spa day with both of these wonderful ladies in my very near future!

The owner thinks she owns your hair and does what she wants with it. You say it's too long and…read morehard to manage and it goes in one ear and out the other. She also squeezes in as many people as she can, so you feel rushed which is not a pleasant experience especially for the prices charged. No way to make or change an appointment online unless you call and you wait a long to time to get a person. Not much better in person but harder to ignore you.

It doesn't look like much from the outside nor is it a fancy place on the inside, but it was such a…read moregood massage! We got the couples massage special for $110 for 60 minutes. Two men seemed to be the only masseuses. You won't be in the same booth with your partner, but you'll be only a few feet away, divided by a curtain. I was actually sore the day after! It wasn't just a "rub", but it was an actual deep massage from head to toe! There were hot stones, too! I've gotten a massage at a fancy place like Joseph Anthony, but I would choose this place every time. It's affordable, efficient and you actually feel like you got a massage. My husband and I decided to do a quarterly massage so am excited to go soon! Parking: so much free parking in the nearby residential area!

Love this place !! I live out of town and always try to come in when I'm in Media visiting family…read more Last time Ben gave me an amazing massage, and I've worked with others as well. Also Foot Massage . . Very friendly, very effective . . An excellent Holiday Gift Card !

One of the most beautiful facial spa locations I've ever been to even after traveling all over the…read moreworld. The staff has a lot of knowledge of the skin and more than just basic advice. They are very attentive and the actual facial experience is magical. You can tell their passion in their business. I go routinely and my skin is now phenomenal. Edit:2/1/24 Just went back and they keep on bringing new and innovating products and tech. Shows how much the owner cares and how passionate they are to bring the best to their clients. Makes me feel special

You have to get a facial from here, just once. And then you'll be hooked because that's all that it…read moretook for me! My friend introduced me to Phyllis and I've been going for almost three years now, following Phyllis from her Chinatown location to the new location. Phyllis put in the workkkk for her new place!!! It's a bit of a commute for me and there are times I wonder if it's worth the drive, but trust me, every time I leave I'm like yes, 10000% worth it. I've tried other facial spas, but no one is as detailed as Phyllis and Alice. They do not play when it comes to extractions, they make sure to go over every section of your face multiple times to make sure nothing is missed. The place is so clean, love what you've done with the place Phyllis!!

FDC loves pampering: massage, facials, spa. She recently found out about FlyFeet, had a few…read moresessions, then insisted I come. We came in a cold winter day. Parking is street, parallel. Not too difficult to find. FDC warned me - no talking when we went in. The place is silent. We then went in. There is a small waiting room where we removed our shoes and chose slippers. Shortly someone came out and silently guided us to the rear. I sat in a big comfy recliner chair, my feet in a warm soaking bowl. Lighting is dim, sooting music, then they started massage - scalp, neck, shoulders, arms. Then legs and feet. All done expertly, leaving me so relaxed that the hour seemed like a few minutes, and I nearly fell asleep. It was lovely and I would go again.

Ignore the reviews that whine about their mismatched expectations please. First off, understand…read morewhat you're looking at. This is NOT a bougie day spa. This is a massage location with staff who have a strong work ethic, kind intention, and likely speak another language in addition to English. This is not the Four Seasons so please temper your expectations. The vibe: quiet, chill with low lighting for your relaxation. The experience: Lower your voice. Check in with the desk in the front room. Take off your shoes and use their slippers or bring your own. Find the restroom in the back should you need it. Hang your jacket on the coat hangers toward the back. Find the recliner that they assign to you. Turn your phone to silent. When you need to communicate, whisper (there are likely others in the chairs beside you who arrived before you) and come to rest and be pampered. Relax and relent to the deft hands of these skilled people. For $49, you get an hour in a recliner with a blanket, and a man or woman will start you off with a warm foot soak and then proceed to offer a head, neck, arms, upper back, leg snd foot massage. They offer a shorter service too, I think for just feet. But if you have the time and can afford spending around $60-65 for an hour of R&R, I encourage you to splurge. For the love of humanity, please tip at least 15-20%. It's still a salon/spa. They work REALLY HARD rubbing people's FEET. Real talk: if you had this job, I think you would appreciate a $10-$15 tip too! Let's pay it forward.

The name "Leisure" is ironic. This massage was anything but leisurely. I kept one eye open the…read morewhole time because it was so awkward. I understand no frills but this was ridiculous. I think the cover was a cheap bedsheet. Worst massage I've ever had in my life. It was great just a couple years ago. I'm not sure what happened that changed.

Amazing massage from Nina!! The massage room was very clean, relaxing and inviting! Incredible…read moremassage plus hot stone treatment! Super reasonable too! Can't wait to go back and to give massages to family and friends as gifts!

Great service!!!! Very clean and friendly atmosphere ! I would recommend this tanning salon to all…read moremy friends.

Love this tanning salon! The beds are very effective and clean. The owner is very nice and…read moreknowledgeable. If you follow them on Facebook they have deals on there depending on which package you get. They offer spray tanning as well. Highly recommend.