Usually enjoy shopping at this site online and when visiting the area saw they had a storefront so…read morewas excited to visit. Oh boy. Talk about unfriendly and I don't think they appreciate the color of my skin in-store. Stay clear. Avoid at all costs. This experience caused me to close my on-line account with them as well.

Wow, I didn't realize Rocky Mountain ATV/MC's Washington store carried a dismal 2.5-star…read morerating--man, I wish I'd read these reviews before driving across state lines and handing over my hard-earned cash. After digging in, it's heartbreaking to see this isn't isolated; it's a pattern stretching back four years, with countless customers echoing the same frustrations about rude, dismissive staff who seem to resent their jobs and the people they serve. It's as if indifference is their mantra, a toxic demeanor permeating the dealership where employees act burdened by basic inquiries, hassle you over orders, and vanish post-sale. Reviews highlight deceptive pricing--quoting one figure for tires or repairs only to inflate it later--and outright unprofessionalism, like sending wrong parts without apology or admitting errors but refusing fixes. As a small business owner myself, a former service manager for a busy dealerships I get the challenges of dealing with demanding customers, but this goes beyond; it's a culture of profit-chasing with zero empathy, leaving buyers swindled and abandoned once the deal closes. They've ballooned into this corporate behemoth post-2020, scooping up local shops and competition, allowing them to dictate terms without consequence. Things have changed drastically in the last five years--it's the cliché of companies exploiting trust in a post-pandemic world. Even spotting fake five-star reviews misspelling it as "Ricky Mountain" just underscores the duplicity. How many folks take it on the chin without posting a review? It took me eight months of rational pleas for accountability before I came here, and Yelp's the perfect spot to warn others--if I'd seen this, I'd have steered clear. My own ordeal mirrors these complaints perfectly. I've been a loyal customer for nearly a decade, so when I drove from Vegas with my wife and kid, paid over $11,000 cash for a KTM, and shook hands with Jason face-to-face, I thought I could trust them. He knew I turned down a better deal elsewhere because he promised, in front of my family, to "take care of me" on parts I'd need in a couple weeks. Boy, was I wrong. Fast forward eight months, and I'm still chasing them to honor their word, only to be offered a small discount like some generic promo code. That's not what I thought "taking care of me" meant. The bike was an egregious mess. It stalled multiple times on the test ride, and Jason brushed it off as "common and normal" for a two-stroke. I hadn't bought one in years, so I took his word, but that should've been a red flag--he just wanted to make the sale. The PDI was an abomination: loose bolts, oil spilled so bad I thought it was a leak. The title was so botched, I wasted three days at the DMV, where clerks even wanted me to drive back out to the dealer. I considered reviewing then but hoped they'd step up. The dealer's sloppy setup caused bogging, stalling, and throttle issues, mirroring Reddit and ThumperTalk complaints about KTM TPS and idle misadjustments etc. from dealers that don't know and or take the time to do it right. I used to work for Carol Shelby as a wrench, and while I don't expect them to that level of quality this feels like they have an untrained teenager back there setting up these bikes. Now I'm facing having to buy a $500 ERM tool to fix it. On top of all that, their Tusk parts, once a budget-friendly option, have plummeted to Temu-level quality--a shocking disgrace. I laid it all out for Trent, Jason, and CEO Shane, and they just pointed to the paperwork, shrugging off any responsibility. "It's not in the contract," they said, as if a handshake and their word meant nothing. Tell me, does that sound right to you? Only Terik in parts showed a shred of accountability, apologizing when no one else would. The rest? It's like they couldn't be bothered--I asked for a PayPal request multiple times and begged for calls during my short availability window, but nothing. I'm flabbergasted and deeply hurt by their indifference, not angry so much as let down by a company I once admired. Before 2020, they were the best to deal with, but now they're far too corporate, caring little for customers or even their miserable staff. I missed a track day with my uncle, who's now gone, because they couldn't manage simple logistics. After spending tens of thousands with them, I've seen better service from coffee shops. This betrayal stings on a personal level--these are facts, not exaggeration, and it's just not right. If they don't care about a loyal customer, what hope does a kid mowing lawns and saving up for parts have? Research these dealer mistakes online and skip this place to avoid completely unnecessary costs. Save your money for a dealership that honors its word and company that appreciates your business.

Great response no pressure gave me a answer to my question. Probably call them again.read more

I recently had the pleasure of working with CJ at Jessop Motor Co, and I couldn't be more pleased…read morewith the service I received. CJ went above and beyond to help me with both the transmission on my truck and the struts on my Honda Accord. Firstly, CJ's expertise in transmissions was evident from the moment I spoke with him. He took the time to listen to my concerns and thoroughly assessed the issue with my truck. His knowledge and attention to detail were exceptional, and he quickly diagnosed and repaired the transmission problem with skill and precision. My truck is now running smoothly, thanks to CJ's expertise. Additionally, CJ's assistance with the struts on my Honda Accord was equally remarkable. He patiently explained the process and provided me with options that fit my budget. His dedication to ensuring customer satisfaction was evident throughout the entire experience. The struts were replaced efficiently, and the improvement in my car's handling is remarkable. What sets CJ apart is not just his technical expertise but also his excellent customer service. He was friendly, courteous, and professional, taking the time to answer all my questions and address any concerns I had. It's refreshing to work with someone who genuinely cares about their customers. I highly recommend CJ at Jessop Motor Co. for any automotive repair needs. His skills, knowledge, and exceptional customer service make him a true asset to the team. I'm grateful for his assistance and will definitely be returning for any future automotive needs. Thank you, CJ! Also- might I mention, i had my dogs with me during one of my visits and he had no problem with me staying around with my dogs.

My friend had his Polaris RZR clutch replaced by TTR with great results. When the clutch on my…read morePolaris 1000XP needed replacing, I took it to TTR. They turned it around quickly and at a fair price. My rig now runs great. Thank you, TTR.

We bought a boat and it was missing power so we asked our friend George to refer us to someone he…read moreuses.George recommended TTR Motorsport . We went by spoke to Al a very nice young man he had us bring it in that day. We were thinking we were not going to be able to enjoy the boat this summer but I was wrong they had it ready in a week. They are very knowledgeable and guarantee their work. Price was reasonable. I will continue to use them . I am grateful for their service.

These guys are great…read more I had my FB marketplace bike dropped off via Stu's motorcycle towing at their recommendation - process was simple, easy, affordable. Cody is the guy you'll talk to and he's awesome. Chill, honest, knowledgeable, and easy to contact via email or phone. I thought I had something going on with my clutch and after testing and digging in, they found the issue was a cylinder not firing properly. Pricing is fair and I trust the work. All my motorcycle work will go here. Thanks Cody and team!

Repeat customer, love the service honesty & quality of care they give everyone. Cody has helped me…read moremany times from my 05 Vmax to my 08 Goldwing. Finding mechanics to work on bikes older than 10 years is hard enough already but what a great place motozone is to get work done. Pricing is very reasonable too. FInding a rear rotor for my 08 GL1800 isnt easy unless i want to drop $912 for an oem one. But after looking through some gently used units and going over which one would be the best Cody took the time to help check them out and advise me which one. ( i know nothing about brakes and rotors and dint want to buy something that potentially had something i couldn't recognize to be bad). So kudos for the time and effort despite how busy they are to help me make sure i purchase the right part even if its not through them. They dont price gouge anything he could have ordered it through ebay for me but told me if so there would be a 20% upcharge and was open and honest about it. Laos this family is a mom & pop owned shop so go support them! - Daniel 08 GL1800

Took my Can Am x3 to them as it was making a grinding noise while in 4wheel. They were able to…read morediagnose and confirm it was my carrier barring ordered it Monday and had it delivered and installed. They were also able to diagnose and fix my rugged radio connection issue and also installed my new steering wheel within a week. The also fixed my alignment without even asking and when I picked up my car they had washed it and made it nice and clean. Will the tech was awesome and all the staff that answered my calls and questions. Truly a great experience with them and will definitely continue doing business with them. Reasonable prices for service and knowledgeable and fast. Extremely happy and impressed with the level of customer service and helpfulness. Can not recommend them enough!

Thank you to Sean and his team at Just Money Motorsports for tuning up my RZR. They were very…read morefriendly and flexible with drop off pickup, and reasonably priced. Recommend them

We had a fantastic time! Tyler knew every nook and cranny of the mountain we spent the day riding…read moreup and back down! We did this tour as a 19th birthday surprise for our daughter and it did NOT disappoint. In fact, our daughter drove us in the UTV the whole day and loved it as well! Perfect weather, perfect start to fall colors, perfect stopping points, lunch on the Kolob reservoir....we were lucky enough to have Tyler (and Weston?) to ourselves so it was a nice small group of us. We are looking forward to visiting our daughter at SUU and renting the UTV again! Thanks so much for a super day, Tyler! Jody, Kirk & Kira

We traveled to Cedar City from California and my husband and sons knew that they wanted to go up…read morethe mountain. My husband called Tyler on Monday morning to see if he had any machines available for rent. Tyler was very accommodating and met my husband and sons at his location that was literally 2 minutes from our hotel. They rented two machines for four hours and it was the highlight of our trip to Cedar City. His rates are super affordable and my husband enjoyed doing business with him.