This place full of amazing doctors, they were the only people that could tell me what was wrong…read morewith my daughter and were determined to make sure she was okay, they did every test and made sure she was healthy before she went home with me. My daughter is currently alove because of this hospital and I am forever greatful.

Packed and not organized. Not enough staff. Maybe a bad day for a visit. Not good. Sent us to…read moreanother care place.

I came in on a weekday at lunchtime and there was only one person working the front office; there…read morewere a lot of people in line to be checked in. Don't get me wrong, the office assistant was delightful and was doing everything in her power to get folks in. But in the 20 minutes I waited to check in, about 6 people left due to the wait time. Luckily, I had an appointment and was seen soon after I checked in. The nurse was a little abrasive, but I can empathize that it was a stressful day for them. Understaffed, and long waits with no appointments - be warned. A 3.5 rounded down.

I only wish UVA was closer to home, otherwise, UVA's Cancer Center has been a grounding force in a…read moreyear of uncertainty. Dr. Matthew Reilley happens to be the only specialist in my rare condition and I was referred to him last summer due to fear of potential spread. He is the nicest doctor I've ever encountered of any specialty, genuinely. He celebrates wins with you and is willing to see you as a unique patient. Even his staff has amazing things to say about him. On my last visit, I accidentally drove to the hospital rather than the Pantops location, which resulted in arriving late to my appointment. I felt terrible about it, but they were all soooo absurdly nice and still let me be seen, which I know is NOT the norm in medical practices. Overall, hopefully Dr. Reilley will remain my oncologist for the long haul.

My medial team is always prompt in responding and has never made me feel like I am a bother. I…read moredocument everything in mychart for my team. I send my questions in advance of my appointments. Dr. Reed and Rachel are responsive and communicate extremely well. I rarely ever wait for anything at this clinic. Rachel is an amazing nurse. She is extremely upbeat. She makes being treated for cancer a lot more bearable! I am highly recommending Dr. Reed to others in my MPN Support Groups. The entire team is amazing. From Jessica the scheduler, the intake nurse, Rachel, Kim, Caroline, and Dr. Reed. They are patient and I never feel rushed. I know if I wait a couple minutes for Dr. Reed it is because he is giving another patient the exact same high level of care. I drive 3 hours each way every 2 weeks and would drive further to get to this team. Dr. Reed answers every question, checks back to ensure I understand everything he says. Rachel always comes in after and ensures I understand and walks me out. I can't ask for better or more compassionate care. Once I found this cancer center, A load was taken off my shoulders and placed on my medical team. My job is to fight cancer, they not only join me in that fight but I feel they are shouldering the responsibility and I have complete faith in them. I'm a doctor (not medical) and Dr. Reed and Rachel treat me as an educated person, allow me a seat at the table for my treatment planning, and I cannot ask for more. I feel empowered in my treatment planning, and I cannot ask for more. This is the second Cancer Center I have been to. Hands down, the experience is night and day. Thank you for all that the entire UVA Cancer Team does to provide top notch care to every patient. I truly feel like I am the only patient the team has and during my time there, it is 100% about me, not blood test numbers.

Staff was very professional and friendly. Now, almost 2 weeks after my MRI, neither I nor my PCP…read morehave a reading from the radiologist. And the staff has not reached-out to me to explain the delay. But, UVA has sent me 2 feedback requests. I received the latest request about a week after I responded to the first. Inexcusable. What is management thinking?

An MRI can be stressful, but the staff, with their excellent care, made thing so much more…read morepleasant. Mari made registration and paperwork easy. Steve did an excellent job and got me through quickly. Candice Ford went above and beyond throughout the process to make sure that I was comfortable, informed, and treated with respect and care. THANK YOU!!

If you need help getting out of an abusive relationship and you live in Virginia's Planning…read moreDistrict 10 (Fluvanna, Louisa, Albemarle, Nelson, Greene Counties) this is where to go for help. Compassionate and confidential assistance is available whether or not you need shelter. Shelter includes locked bedrooms, communal kitchen available at all times, and access to computers. There is a curfew, but, if your work hours interfere with it, staff will accommodate. Parking on site. Pets are not allowed, but staff and volunteers work to find a temporary home for them. Access to bus system within walking distance. Facility is handicapped accessible. Hotline is answered by staff 24/7 and emergency shelter can be arranged at any time.