Great job and service. Chris handled all the insurance issues and was a pleasure to work with . Very professional!

My third time in 12 years they fixed my collision damage (not my fault!) better than it was before. Total pros, don't be fooled by the unassuming office, they are tight, and they get it right! They handled the paperwork, the insurance company, ordered the parts even before the claim got approved, to speed the service. Impeccable detailing, great paint shop. Drop it off there and relax - no worries - perfect! read more

Broken Promises, Excuses and Unorganized. The owner Joe advised us to drop our car off 7 weeks after our accident so we could gather all the parts in the shop that was needed for a "quick repair". We did as he advised and for the 6 weeks that followed all we heard was another excuse followed by our car will be done next week. To add insult to injury when the car was finally done, Joe told us the insurance company never sent him a check and that would delay us from getting our car. I jumped on the phone immediately and found out he received the check after the initial consultation 13 weeks ago! This was an overall terrible experience and I would not recommend doing business with this company. read more

I brought my car in and it was referred to by my insurance company. The car sat for weeks when they finally got to it it took a total of almost 2 months to get the car complete. They are overwhelmed. They have a Normas amount of cars in the lot they do not have enough people qualified to do the work and their customer service is mediocre at best and final product. Ultimately Hass to be a success, and it was because the answer to a higher authority but there are better collision places in the area to utilize. I do not recommend VAV collision read more

This shop is outstanding! Joe and his staff did a fantastic job on my Benz. Paint matched to perfection. Job delivered on time. There's a reason their the recommended repair shop by Mercedes South Hampton. The quality of their workmanship is superb. Took care of the entire process. I highly recommend VAV Classics. read more

Recommended by our BMW dealership after getting into an accident. The entire process was seamless. They were fantastic dealing directly with our insurance company and everything was completed within three weeks despite the slowdown in getting parts due to the pandemic. Their location is great too as we rented a car nearby and they assisted with that as well. Very professional, knowledgeable and trustworthy! read more

Recently, a deer ran into my car! Kathy and Joe were helpful, knowledgeable, and courteous. I They settled with the insurance company, and the parts arrived in a flash. The workmanship was perfect and my car was repaired quickly. I highly recommend V.A.V. Classics...you won't be disappointed. read more

For some reason Mercedes Benz SH recommended I take my car to VAV Classics for a simple panel replacement. I was told it would be a three day job. Two weeks later, I am still waiting for my car. The events unfolded this way: 8/11: I call to say I'd bring my car in on... 8/20: I arrive. They can't find my 'folder' 8/21: I call to hear they have 'created a new folder' 8/22: I call again for an update. They say they will call. 8/23: They don't call. So I call again. They report the Car will be ready in the middle of the following week. 8/29: I call again. A woman answers, puts me on hold. After five minutes a male voice says 'can I help you?' I explain the situation. He says that Geico had specified 'a used fender replacement' but VAV need a NEW BMW fender. I explain my car is a Mercedes, not a BMW. The man finds this funny. I do not. He then tells me 'the car will be ready after the (Labor Day) holidays. CONCLUSION: I will have been without transport for THREE WEEKS on a job that I was told would take three days. Thanks, Mercedes Benz SH for a lousy recommendation! FINAL OUTCOME: 9/6: collected my car today. They had done a superb job. They had cleaned the car and fixed a few small things outside of the spec. 'Ernie' was apologetic, citing pressure of jobs over the holiday period. Although - as a customer - workflow challenges are not my problem, I was grateful that they had made reparations and 'fessed up to service failures. 'Ernie' could not have been more gracious in a difficult situation. read more

Had them do body work on my Mini Cooper. As someone who would know bad body and paint work, they really did an excellent job.

I needed a repair after damaging my rear fender. I was referred to V.A.V. Classics by the Mercedes dealership in Southampton. Joseph explained what needed to be done and gave me a very reasonable quote. He ordered the necessary parts, called to tell me they were in, and repaired it promptly. I was extremely pleased with every aspect of the service. I would definitely use them again and would without hesitation recommend them to friends read more

Not only is this family run business on point with excellent repair work and timing, but everyone is a pleasure to deal with. I had some damage from a garage in NYC and am very glad I brought my car to out to V.A.V Classics as it looks pristine! read more

This is my 2nd time dealing with the staff at V.A.V. Classics in two years. Both times they have taken very good care of my Jeep and my crazy schedule. The work is perfect and the Jeep is always washed and vaccumed inside and out. Don't hesitate to bring your vehicle to V.A.V. Classics! read more

Got into a fender-bender and was referred to V.A.V. Classics in Southampton. They repaired the car perfectly including waxing it. The car hasn't looked this good in years. Vernon the owner is as nice as you get. read more

I took my classic car into VAV to get a quote on some minor body work (dinks and scratches, some trim replacement). The owner tried to talk me into a "frame off" restoration for $20,000, which is about the value of the car. He really didn't want to listen to what i was saying (like, the car had a full restoration previously) and when i asked for a price on the work i actually needed done he said he wouldn't do touch up to the paint at all, and it would cost 800 dollars to handle the trim (about two hours work, tops). Basically, if you aren't getting your car fixed on insurance don't go to this place. Even if you are, don't go to this place. I mean, why would you? There are lots of body shops in Southampton. read more