Great service and handles all sorts of oil changes -- even when your car requires specific oil…read more We were on a long road trip from GA to Montauk when the oil change alert came on. Because the car requires Dextos oil, we've been told to always take it to a dealership to be serviced. This wasn't possible (couldn't get an appt), and Fastlube Hampton Oil took us late on a Friday afternoon, had all the right oil, and got us in and out in under 20 minutes. Amazing!! After a long trip, it was just what we needed... And the charge was exactly what we'd expect. No surprises. Highly recommended -- no need to go to Riverhead!

This place is completely inefficient I will be buying Ramps & doing my own changes. I'm not…read moreexpecting anyone to live up to level of service that Charlie & the guys provided but it's not good . Also the prices have been increased by 35% I assume to pay for all the extra inefficient employees.

I have never used this place of business nor do I know any employee at this business, however my…read moreAmazon Prime account was hacked and used to purchase 2 battery amp chargers to be delivered to Joe Frizell in Southampton, NY. I live in Houston, TX. The order was "archived" so that I would not see it, but I received a shipping notification regarding the items. I called and spoke with Joe who denied illegally gaining access to my account and stealing from me, but it is a bit coincidental that 2 battery amp chargers were "accidentally" purchased to be delivered to an auto repair shop. Buyer beware - your card information is not safe with this company.

Great service. No 'hard sells', I have detected only honest diagnosis and repairs. I have even gone…read morein for work I had done and was told I'd already taken care of such and such issue earlier. They could've easily just said nothing.

One of the best auto repair places i have ever used!…read more Honest, kind and quick? YES YES! Thank you Jess, and Joe for making me feel so comfortable, at your shop! Your service with a smile, and much appreciated! Thank you so very much!

I have been going to Joe Riscica's shop for a few years and happy with their service. They always…read moreexplain about the work done or if something can be done at another time. The work done is always on time and they let me know when to pickup my car.

One extra star because of the deal I got when I first leased my car…read more I don't understand in this day and age where good customer service should be paramount? My lease was up, I returned the car and I NEVER heard from the sales person much less the sales manager? Hey if the people out east are paying cash for their cars and the dealership doesn't need to increase sales I say Buono Fortuna to you. I never heard from the service department even though the car only needed an oil changes. I used the service department once, no complaints from me. We're in need for a new SUV. We leased a SAAB SUV which is just a rebadged GMC. The lease is up and I was glad to give it back, I'll be yelping about Smithtown SAAB really soon. Now have my wife driving my car and she is bitches every day about no XM radio and its not an SUV. I remember my mom's Chevy wagon when I was a kid, she was happy with the FM radio... It would have been nice to hear from BMW of Southampton during the end of my lease saying thanks for leasing from us, do you have any new needs at this time? How can we assist you in a new car decision. I know its something I would do, try to get REPEAT SALES CUSTOMERS. For now, I'm looking elsewhere...

Used to be good but is now the dregs. Can't get anyone in service on the phone ever. I dare you --…read moretry. Numbers go to a foreign call center which cannot answer any questions and cannot book valet service -- which is part of BMW's value proposition. Once again: service won't pick up, their voicemails are full, and the main number sends you to a call center. They also hide all direct emails so you cant interact with them. Like a Chevy dealer. We bought two new X7s in last year from another dealer and will buy more but not from them due to this. Their call center is the cheap option and they won't answer questions. BMW has become McDonald's. At least this franchise. Shame as 2-3 years ago they were good only because Quentin is good but now they won't let me talk w Quentin!

I had an absolutely incredible experience working with Ben at Land Rover Southampton. From start to…read morefinish, he was everything you'd want in a salesperson. Professional, knowledgeable, patient, and genuinely focused on making sure we got exactly what we wanted. We've been to many, many dealerships over the years, and this was by far the best experience we've ever had. Ben not only got us the exact car we were looking for, but somehow delivered even more than we expected, all at a very fair price. The entire dealership deserves credit too. Everyone we interacted with, including the manager, was welcoming, helpful, and easy to work with. You can tell they run a tight, customer-first operation. They really go above and beyond. From refreshments to branded merchandise, they make the whole process feel like a premium experience, not just a transaction. It honestly felt more like being taken care of than being "sold" something. The location is also super convenient, easy to get to, and there's plenty of parking which makes a big difference. Going forward, I won't be going anywhere else. I'll be getting all of my future cars from Ben. Highly recommend.

I am extremely disappointed with the lack of service at Land Rover Southampton. My window broke and…read morecompletely fell off the track, and when I reached out for help, the dealership offered no real support or urgency to resolve the issue. For a luxury brand that prides itself on quality and customer care, this was unacceptable. Not only was the problem with the window serious and unsafe, but the dismissive attitude and unwillingness to help made the experience even worse. When you purchase a Land Rover, you expect reliable service and proper customer care -- unfortunately, Southampton failed on both fronts. They told me to go up Island over and hour to get it fixed.

Do not deal with salesman "AJ", he tried to Bait and Switch us on a car we test drove. Then he…read morereneged on the agreed upon price on the trade in vehicle. Sleazy...

Better hope your Jaguar doesn't need service, or you are in big trouble! Despite multiple calls to…read moreboth their centralized reservation dept and the dealer itself, with promises of a call-back and an appointment, you get no return calls for days on end. And then...a service date 2-3 weeks out, with a statement..."btw, no loaner car available." Not the way to treat premium car owners. This dealer hurts this brand. The Service Dept needs a total overhaul, as does the reservation dept.

OneBay provided me with impeccable service. I recently needed emergency road side assistance. I…read morewasn't even sure if they provided that service but I called the number and they came through immediately since it was in close range of their work location. I think the main thing I took away from Richie and Robs service was they didn't try to con me out of my money. Two honest individuals who know what they're doing.