Well, they did a good job!
They "no showed" for an appointment we had for them to come out and give me an estimate. It wouldn't have been a problem however, they didn't call and cancel to reschedule or reach out in any way to let me know. I ended up waiting and finally leaving.
They ended up showing up for the next appointment, which I was happy with. The day of the clean they showed up a few minutes after the scheduled time and got to work. Overall, not a bad job, but looking at it more closely after they left, I still saw some dust and cobwebs in areas they said they would address. Anyways, I would and will use them again, just wish the attention to detail would have been more of a priority.
Before they left, Dan let me know that they accidentally hit a small plastic water line for a filter under the sink. I didn't think anything of it, but the next morning the drywall had a little water running up and some water soaked on the carpet. Dan called me back almost immediately and asked me how we could resolve it. GREAT JOB! I was happy to see that as a new customer he wanted me to be happy. I will continue to call on them as long as they do a good job and would recommend them.
(Yelp LA Challenge #51 of 100) read more