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    V&L Renovation

    5.0 (1 review)
    Closed 7:30 am - 6:00 pm

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    Services - V&L Renovation

    Bathroom remodeling

    Bathtub installation

    Bathtub repair

    26 More Services

    Bedroom remodeling

    Common area remodeling

    Construction design services

    Deck design

    Drain installation

    Drain repair

    Faucet installation

    Faucet repair

    Garage remodeling

    Garbage disposal installation

    Gas line installation

    Kitchen remodeling

    Laundry room remodeling

    Single-family home construction

    New structure construction

    Plumbing installation or replacement

    Plumbing repair

    Remodeling

    Sewer installation

    Shower installation

    Sink installation

    New story design

    Sump pump installation

    Toilet installation

    Water heater installation

    Water pipe installation

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    1 month ago

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    V&L Renovation C.

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    Flatley's Plumbing Express

    Flatley's Plumbing Express

    2.4
    (58 reviews)

    After installing a tankless water heater, they have absolutely disappeared. There is no hot water,…read moreand the water pressure is a trickle. I've left MULTIPLE messages. Phone messages left daily Wed- Sat: same AI answering service, still no returned call. I've emailed as well. I've had to schedule a service call with another plumbing company. Flatley's customer service has been atrocious.

    My husband got a verbal estimate from Phil Sevin on June 9 for $1,880 to "supply and install a…read moreBradford White power vent water heater" (this is a direct quote from their written estimate) to replace a perfectly working water heater that required changing due to a home remodel we are doing. Told him that we wanted to spend as little as possible because we only needed a new water heater for the remodel - we were not in an emergency position. He said he'd send over the estimate via email. It didn't come. Husband called, left a voicemail. He called again the next day and was promised a call back. No return call, still no email with the estimate to approve. Then I called and was promised a call back the following day by Phil. I never received a call, but the estimate miraculously appeared - for $2,035 (higher than the initial estimate). Whatever. My husband approves the estimate and sets the install date - June 13. The guys show up this morning, and immediately start groaning about "this has to be done, that needs to be changed...", etc. And suddenly the price is now $2,900 because Phil "didn't add labor" to the estimate. "But this water heater is top of the line!" We didn't NEED top of the line - just a damned water heater that would serve it's purpose. My husband told them to leave. I called Plumbing Express to get hold of this Phil person, who obviously underquoted the job. "He'll call you back in a few minutes". AN HOUR PASSES. I call again. Now, I'm angry (and rightfully so). "I'll have Phil call you right away". Phil calls me - both guns firing out of the gate. "That was just an estimate". Yeah, an estimate that WE APPROVED for $2,035. "Yeah, lady - it was an ESTIMATE". Bait and switch. DO NOT HIRE THIS COMPANY UNDER ANY CIRCUMSTANCES. You will regret it.

    V&L Renovation - contractors - Updated June 2026

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