We had a issue at my home on a Saturday called them and they came out Sunday and fixed the issue…read morewithout hesitation and the price was reasonable. Definitely will be using them again if I need a plumber

blockage - they came dug up three places in front yard before finding roots. threw dug up grass…read moreback in holes. Charged outrageous charge, no receipt, two days later problem still exists - not fixed; don't reply to several calls for them to return. Would not recommend to anyone.

My call was quickly answered, and I was told they could be here between 2 and 4 pm! They arrived…read morearound 12:30 pm! They took their time and made sure everything was working well before leaving. They were polite and personable. They explained everything they were doing! I will definitely call again (I just hope it won't be too soon!) and recommend them to anyone who needs their drains cleaned!

Service requested for drain cleaning after icky matter coming up through bath tub and toilet…read moregurgling. I was very happy with the service they provided. They explained everything. I had to change the appointment time day of due to my delays as I was driving 2 hours to meet them. A nice women answered the phone and was knowledgeable. The fee was reasonable. Fixed it in 45 minutes. Other providers I called had a an answering service and had me repeat my name multiple times.

Herb arrived on time and fixed my AC unit in a timely manner and at a great price. Highly recommend.read more

I called him several times and he couldn't be bothered to return my call, even just to tell me he…read morewas too busy to do my job.

Cannot say enough good things about Ambient Comfort. I have dealt with them for over ten years…read morewith HVAC for commercial sites I am involved with and my own home, without issue. Recently a heat wave pushed my central AC to the brink, my home maintained a balmy 80 to 82 degrees. I attributed it to the ac being old and temperatures near 100. (truth be told we have been contemplating a new unit) After two brutal days of this, I called their service department. Now we are in a heat wave, I know they are busy, but they showed up within 24 hours. The office actually diagnosed the issue on my initial call, more on that later. I was given a window for the service call. The technician texted me they were enroute and the text had the technicians name and picture. 5 minutes after the text, the technician calls me to discuss the issue and talk to me about what they had on file about my ac as I have two units. In short he was saving time on site by getting the background so they could get right to work upon their arrival. They gave me an ETA and once on site they hit the ground running. Within 20 minutes, the issue was found, which is exactly what the office told me was the likely cause. You may think this story sounds like a normal repair call, but it had 5 star attributes. The company was on point with their appointment time, they contacted me twice within 1/2 hour of the appointment time to let me know they were on their way and to discuss my issue. The technicians pulled up in a labeled Ambient Comfort service vehicle and both technicians wore company branded apparel. At no point did it appear that this company was anything less then professional. Their iPad documented their site findings and photographed aspects of the system. I compare this to some business that pull up in an unbranded truck or a truck that looks like it was lucky to be road worthy. It doesn't sound like much but when you want a company to show up, you want to ensure their vehicles and equipment are functional. Cost was reasonable, and somewhat priceless considering the situation. Truth be told I expected when I called to be told that they are days away from showing up, their 24 hour repair was much appreciated.

Ambient Comfort's services came along with the newly-remodeled house we bought less than two years…read moreago. All this time, we've been purchasing "Gold Membership" service contracts from them for our approx. two-year-old HVAC system. Ambient had just done a regularly scheduled service call two months ago and certified our AC ready for summer. Midday, during last weekend 's heatwave, we couldn't get the house lower than 77°. We called Ambient and they sent out a serviceman. He checked out our system for two hours and said everything looked okay to him and Ambient charged us $180 for his visit on top of our $200 Gold Service Membership contract fee. The next two days, the air conditioner was doing the same thing during the afternoon hours, even though the outside temperature had dropped by 20 degrees. The house was uncomfortably warm and it's a small house. The fairly new AC should have been able to handle it. We called Ambient back and told them that we were still having the same issue and they told us that our air conditioner is "doing the best that it can and that it's typical in this heat for an air conditioner to stick in the mid to upper 70s range and that there's nothing wrong with our system." What!? When we told them that none of our neighbor's air conditioners were doing that, and that we've never experienced that in any other home during any heatwave ever, during 40 years of home ownership, they called back to say that they were canceling our contract, returning our money, and didn't want our business anymore. No problem. There are plenty of other HVAC businesses around who we're sure would appreciate our cash. Moving on. Heads up. We definitely DO NOT recommend Ambient Comfort!

On the coldest day of the year (so far) my heat quit... I did not expect to be back up and running…read morefor a few days at least, so I made preparations and called Mac's Heating & Cooling. To my absolute surprise, Joe said he would be there within 2 hours. When he arrived, my problem was diagnosed in 10 minutes. Joe gave me the options he could accommodate; we talked about them and the payment options available, and he got to work immediately. I had heat again before my baby girl's bedtime! Joe and his assistant were clean, quiet and thorough. He exceeded my expectations in every way. I would recommend Mac's for any emergency OR routine maintenance. He's earned a customer-for-life in me.

very pleased with the service I received. in no time my heater was up and running. Great…read morerecommendations also to keep it running well. l recommend them highly and would call them again. I believe I received excellent and value with my service call.

Every time that I have called him he has fixed whatever issue I have had. So far he has fixed my…read moreAir Conditioner, Heater and most recently my tankless water heater. Even when other hvac people couldnt figure out the issue, these guys fixed it for me. I have used him for the past 5 years, and I have zero complaints.

HORRIBLE...Tech put thermostat in and could not even download the app for my phone..told me I had…read moreto buy a router. Bought router..called COMCAST for tech to figure problem out..COMCAST guy said I did not need a router..downloaded it for me..called Climate Control back..heat would not kick in..kept going on and off during Polar Vortex..they said there was nothing wrong that it was my house..I froze in 62 degrees in my house and they said nothing was wrong..had them remove it..called McAlister..McAlister told me the wires were twisted and Climate Control tech had installed them wrong..spent my winter under the covers to keep warm until I got McAlister to figure out what Climate Control did wrong. Their techs do not know what they are doing..!!!

My a/c unit went down ,it left me without air and heat. So I got on yelp and found QC contractors…read moreLLc they were fast in giving me a response. They came out looked at my unit and fix it right away. The owner Jose also advice me that I should think on replacing my old unit due to age. Thank you Jose when I'm ready to replace your the first on my list.