This place was awesome! My friend and I went to Miami spontaneously a couple weekends ago and…read morereally wanted to snorkel while out there. I found these guys on Yelp and decided to call them to see if there was any last minute availability. To my surprise, they had a tour available for the following day, our last day in Miami. That same night I got a call from the owner. I was dreading answering the phone because I thought for sure it was them calling to cancel on us because of some unforeseen circumstances. But I was wrong! The owner called to let us know that he had an even better tour (one more suitable for what we were trying to do) at a much more convenient time! I really appreciate that they thought to call us and offer us the more beneficial package. I should add that the owner was super kind and helped me throughout the entire booking process. He was very patient with me while I struggled to book online. There site is super easy to navigate, I'm just not tech-savvy. When we did go out on our tour, we were given the greatest captain/instructor. Captain Sasha was so sweet and funny and knowledgeable. It was my first time snorkeling and he walked me through everything and made it all so simple. He was kind enough to take a ton of wonderful photos of my friend and me while we snorkeled. He let us take our time and enjoy ourselves and was such a pleasure. He even gave us a tour of the area which I know he did not have to do. I am so glad that we went with these guys during our time in Miami. Highly recommend them! Thanks again!

She so sweet and we had an amazing day. She showed us around. We even drove all the way down to…read moreMiami city spent extra time took his locations that she doesn't normally go. It was well worth the money.

Excellent and speedy service! I highly recommend this if you want a private boat excursion…read more I booked this for my friend's bachelorette party. I used WhatsApp and they respond really quickly. Just provide details like the day, amount of people and the time. You can also book through their website which I also did but WhatsApp was immediate service. We quickly found an option that fit our budget and they send over a contract to sign. A small deposit is due during the time you sign your contract with the remaining balance and tip on the day of your trip. They offer drink and food services but we opted to bring our own as they provide an ice cooler. Our captain, Daniel, was great. He texted me right before and we let him know we were running late. Our Uber dropped us off at the wrong location which made us more late but he still gave us our time back when he did not have to all. Once he helped us onto the boat, he asked where we wanted to go and took us to a small island with other boats. He also gives you full access to the music. They also have an option for a large floatie for everyone to lay out and relax on. I highly recommend this if you're looking for a private boat ride. Prices are very reasonable. Easily our favorite excursion on the trip!

While we had so much fun with our captain Jorja I must say the boat itself was terrible! It looked…read moreas if it haven't been clean in years! The inside where the kitchen was had a very bad smell! The boat was so out dated! The mat was torn! We had to lay our towels down to sit on bc the boat was so unsanitary! The leather was torn badly! We had to do our own leg work upon boarding (as in picking the captain) and etc. We was told to arrive a hour early just for us to be sitting in our cars! Do I recommend this boat or company! No! But if others want to rent choose Jorga for your captain, he was a vibe! Oh we was on the 40 ft Sea Ray! Abort mission do not rent this particular boat!

I'm pretty sure we had the entire time of our lives with Captain Alain. DO NOT BE FOOLED: I assumed…read morewith a name like Alain he'd be older, retired and just driving tourists around for something to do. Imagine my surprise when he rounded the corner looking like a SNACK. Ladies, Captain AND his assistant are sure fire eye candy. Sheesh. Anyway, he was the perfect gentleman in that he carried our bags and insisted we didn't lift a finger (even to make our drinks we brought on board). His boat has an AMAZING sound system and for hours we rode around dancing, laughing, and sightseeing. I can't say enough about how much FUN this was. I'd consider coming back JUST for a longer ride!

Our trip with Captain Alain was absolutely perfect!! We had an absolute blast! We did a half day…read morecharter in Miami for a bachelorette party and despite being racially profiled by the Miami Police Marine Patrol and held up for 45 minutes, our trip was a huge success! We cruised the coast, passed by Star Island, went to a sandbar, had time to lounge in the water, and soak up all the sun on the front deck. Captain Alain was VERY patient, kind, courteous, attentive, and accommodating. Him and his crew were professional and had excellent communication throughout the whole reservation process. I most certainly recommend his services and will be back for future charters. Our pictures don't do this trip enough justice! Thank you, thank you, THANK YOU for making this trip so special and memorable. Next time we're bringing our passports and going to the Bahamas!lol.

Nice tour despite the rain. I'd advise lining up early to get good seats on the top level. All…read moreseats were taken with a few people having to stand or sit inside. We sat at the back of the boat and had a nice view. The tour guide was friendly and informative. Once the rain started, we went inside and ordered drinks and chips. Expensive! Overall we had a pretty good time. I'd recommend this tour.

All aboard to see the millionaire mansions. This was a nice cruise across Miami to see the rich…read moreand famous. We got to see usher, Floyd, Rick Ross, Rihanna, David Beckham and many more. We had a very knowledgeable tour guide. The ride was nice and smooth. Miami was a vibe.

Henry is great! This boat tour was exactly what we wanted! A nice clean boat, perfect for small…read moregroups, Bluetooth connection available, refreshments provided and cooler with ice for us to bring our own beers, snacks. Henry was so kind and easy going, pointing out all the celebrity homes to us and then whizzing us around fast to other areas like the sandbar. Thanks for a great afternoon! Next time we come we will book a longer day and hang at sandbar.

My girlfriend and I decided to drive to Miami Beach to see the beach and sand bar. We discovered…read moreMiami Ocean Tours online and had to check them out! Henry took us to the sand bar, sunny isles, celebrity homes, etc. He was great at navigating through Miami and showed us lots of extravagant destinations! We know next time we are in Miami Beach we will call Captain Henry and get out there for another adventure!

Personalized service, very friendly. Highly recommend, ask for the transport to Raccoon Island and…read moresay hi to Rosco the pup!

Biscayne Boat rentals is so much fun! I've chartered on the…read moreCat's Meow when they had it and it was a blast! Now that they have the Tiki Cat, it's still a great experience! It's like your own little Margaritaville while cruising beautiful Miami water. There is comfy seating along with a bar and a sky bridge. There are also floats to use if you decide to go to a sandbar! The crew is very professional and will tour you around to see famous movie and show spots filmed in Miami. There are coolers so you can bring your own snacks and drinks to have a party and stay hydrated while you have a blast on the ocean! Would highly recommend to anyone!

Had a great time. The speed and pivots were cool, not too harsh, and the ride wasn't bumpy. Someone…read moresuggested sitting front-right for taking pictures, which worked out well. We parked at a lot on 4th and Biscayne, then it was a short walk to the dock behind Bayside Marketplace. We arrived about 20 minutes before boarding, so we were within the first 10 people to board. Would definitely do it again.

I am a local resident and repeat customer who has enjoyed this tour many times. Unfortunately, my…read moremost recent experience was disappointing. The issue was never that I might get wet. I understand this is a high-speed boat attraction and have ridden many times. I was simply trying to explain how wind direction and passenger positioning can affect the amount of spray passengers receive. In my experience, captains have previously appreciated these discussions and handled them professionally. Instead of listening, staff repeatedly and aggressively told me that I would get wet, which completely missed the point I was trying to make. When I asked to speak with a captain or supervisor, my request was denied. The situation became increasingly confrontational. I was told not to educate an adult individual at the kiosk about nautical terminology, despite my attempt to explain a legitimate concern. I was also uncomfortable being recorded without my permission. Rather than de-escalating the situation, staff called security and threatened police removal. As a long-time customer, I found that response excessive and unnecessary. I expect better customer service, professionalism, and respect from a business I have supported for years. Management should review how this incident was handled and provide additional training on customer relations and conflict de-escalation.

I want to start out by saying this was the highlight of my birthday weekend in Miami! I would…read morehighly recommend this to anyone who wants to do a water activity in Miami but is afraid to jet ski which was our case. My friends and I all purchased our tickets through Groupon for the jet boat and made our reservation within the same day without a problem. Our Uber driver had a slight issue with dropping us off, since he did not understand what we meant when we asked to be dropped off behind the Marriott hotel which made me think that we would miss the boat ride but surprisingly we arrived just in time. Check in was easy and it wasn't long before we'd arrived that it was actually time to get on the boat. Just a fair warning you do get very wet and the boat ride is pretty fast but your instructor will give you a cue when to hold on tight and when it is safe to have your phones out to take pictures and or record. I want to thank the staff at Jet Boat Miami for making our first experience riding a boat exciting and extremely fun.The guys at the dock were so friendly and sweet to us and I also enjoyed our water leader singing happy birthday to me and dancing for us! Lol

Eric and Ralph are awesome! Felt safe with them as our captains, but also felt the adrenaline rush…read moreduring this amazing experience on a speed boat. Had a lot of fun for a great price! Perfect for spontaneous day events. Reserve in advance for specific dates and times.