I was scammed, so I had to close my bank account, and open a new one. Fine, scammer received no $s,…read morebut a bit later, no SS check. Updated my direct deposit, but the SS website gave me an option of starting my DD in July or August. I was waiting for my March check, which should come at the end of April. Tried to bypass, but NO, you must pick one. WTF! There was no way to change this any where on the site or by phone. Couldn't wait for 2-4 weeks for an appointment, so into the abyss of a government bureaucracy I proceeded. Showed up at 9AM (opening time), already a line of 15-20 people waiting at the door. Got in line, and after about a half hour was standing in front a kiosk for check-in. Oh of course my issue was not listed, mine Account Suspended. I chose something, and then because I am disabled, I had 2 choices for my disability, which is balance issues, so I push a 4 wheeler, which was NOT a choice. Blind or deaf, hard of hearing. Her Ladyship, reached over and chose the hard of hearing, because I froze a bit. and off we went to sit at one of the 20 plus chairs. From the numbers on the display board, it looked like it would be a very long wait. 20 minutes later I was called, got a very nice man, and in 10 minutes I was out the door. Big Giant YAY. Place has easy parking. This was the Mountain View office.

I'm sure that the Mt View SSI office is helpful and offers good service but what if you can't leave…read morethe house? The SSA.gov website is utterly useless - it's virtually impossible to log in! Trying is utterly useless with the login.gov and ID.me - there's no way to look up my records or copy information about my SSI payments. Why is this true?

The social worker I have is extremely helpful and usually quick responding when I lost my medical…read morecard and EBT she helped me replace them

Someone spoke to me and in a well spoken English and explained everything to my understanding which…read moreI actually appreciate it. Thank you

Had horrible experience. No walk in at all even though they are dead and not busy…read more No customer service at all. Horrible.

Super friendly, nice and good communication. Walk in is much faster if you need in a hurry.read more

I am writing to express my sincere appreciation for the excellent service I received at the…read moreCampbell office today. Although I was technically in the wrong location based on my home address--which corresponds to the Mountain View office--I explained that the Campbell location is much more convenient for my workplace. The representative at window 12 was incredibly understanding and assisted me with my Medicare application with great patience. I was assigned ticket number D62, and I could not have asked for better service. I wanted to share this feedback to ensure her hard work and professionalism are recognized. Thank you again for the great experience.

Completely dumbfounded…read more Newly married and wanted to get my marriage certificate submitted to change my name for my social security. Appointments was about 2 months out and I wanted to try to get it done earlier as a walk-in. They really should put a sign saying everything is by appointment only (effective 01/2025). I waited an hour only to go to the window to be told this and offered to make an appointment for my next visit. I shouldn't even have the option to get a number. The ticket computer should have a hard stop programmed if you don't have an appointment. PUT A SIGN UP BECAUSE THE WEBSITE STILL WELCOMES WALK-INS!

This community center is a beautiful center with great people and activities, this is not the same…read morecommunity center as in Edgewood Washington where poor management and racist policies are apparent

The venue itself is great. We had our wedding reception here May 2025. However the manager named…read moreMatthew couldn't be bothered for anything. If you write him on a Monday he won't respond until Friday and vaguely at that. He was so hard to contact. He made the preparation process very difficult and added more stress. When we had a one on one in person, this man showed no interest while presenting the hall. He seemed like he had better things to do. No politeness, no smiling whatsoever, no kindness. Rushed us through the layout options, we emailed him two weeks before the wedding the finalized layout and he didn't respond until the night before the wedding. After telling us he would work with us due to the time he still didn't have the right set up on the day of. My husband fixed it the day of. Terrible customer service on his part. We had a slideshow, requested his assistance and never returned with the wire for the slideshow to play on the projector. You shouldn't be working for a community center if you're not helpful to your community. Rude. Disgustingly distasteful with your communication. The space itself earned the two stars, that guy Matthew ruined my wedding prep. Super annoying. I wouldn't treat people that way.

So mixed feelings about this town. So outside of the obvious, located in the south end of the…read morepeninsula adjacent to PALO ALTO a little to our north AND LOS ALTOS a little to our sw, it is starting to edge out of what is good. It is starting to be over the top. 20 minutes to get from one side of town to the other, let alone these annoying driverless cars merging into traffic and weaving in and out..that is scary, hello! CITY OF MT VIEW YOU ARE BUILDING WAY TO MUCH. I am capitilizing this in case you cannot read or see. We do not have the infastructure..way too many people, not enough land. You need to follow the suit of towns like Los Altos and Menlo Park and S Bay like Los Gatos. You are making this over the top. You really need to listen up. Are you building so much to pay the exorbitant city salaries of your employees? There is not enough infastructure here to support what you are trying to do, wake up call.

Small and not bad of a walkable downtown area. You can get free parking in the lots around or…read morethrough street parking. I'm assuming it's usually not super bad, but we went on Valentine's Day, so that made things a tad more difficult. There's a wide variety of eateries (just know that some of them close for a lunch break) and boba places and sweets places which is nice, as well as a local mom and pop owned market, a book store, gift shops, and the pop up for local independent artists. It's pretty lively on weekends with lots of people walking around, students busking, families hanging out, there's a ping pong table, and it's nice that they close down part of the middle roadway so pedestrians can walk easier and much more willy nilly, as well as opportunities for al fresca dining. Food options that I saw were Japanese, Thai, Korean, Chinese (from many regions), Indian, Mexican, American, Mediterranean, and much more. They got a sizeable Ume Tea here as well and if it weren't so busy, I'd stop by either of the 2 patisseries they had. Also, random, but I liked how they used that one storefront just to highlight what looks like a child's research project on penguins. Super cute!

I was assaulted by a car near in n out but your cops are rude and refused to take their information…read more. Luckily there was a witness nearby and if you're working in a highly Asian populated city pls respect other races. . 2nd worst encounter with your lack of police services .

I have lived in MV for 14 years. Let me tell you about the 3 encounters I've had with the MV…read morepolice. (1) A decade ago, driving on El Camino Real late at night with very few cars on the road, a MV police cruiser started a lane change into my lane without signaling. I tapped the brakes, and the officer aborted his lane change. We both stopped at the traffic light. When the light changed, since there was no vehicle behind me, I waited a few seconds to step on the gas in order to give the officer a chance to get ahead of me. Instead, he turned on his lights, pulled me over, and asked if I had been drinking. In, the moment, it was challenging to explain without mentioning his failure to signal. (2) Five years ago, I moved to my current home, a block off of El Camino Real. I couldn't sleep and took a walk at midnight. A police cruiser pulled over next to me, and a lovely female African American female officer asked if I was okay. I explained I was taking a walk, and she left. (3) Tonight, I wanted to charge my electric vehicle at the grocery store, but all the chargers were taken. So I left my vehicle to charge at a car dealership on El Camino Real. When I came back to get it just after midnight, I found that the dealer had blocked off access on both exits. In walking back and forth through the parking lot, I triggered some motion detectors, because a very grainy security recording started playing. It sounded threatening but I couldn't make out the words except for "security." So I called MV police station's non-emergency number. I explained the situation, and asked the woman whether it was okay for me to leave, since I was not committing a crime and I couldn't understand the recorded broadcast, which was a private message and not a police message. She said "I don't know, I'm not there." I explained I just needed to know whether it would be better for the police or security to show up, or if I could leave on foot. "I don't know, I'm not there." Could she please send a police car? "No; none are available because of an emergency." Okay, then. I hung up, and left on foot. * * * Three encounters isn't much, but the first and third really don't inspire confidence. I would consider avoiding El Camino Real at night, but that's hard to do since I live here.

Beautiful government center that was built from the ground up & opened for business this year.read more

Went here to check out a parent series…read more I decided to get a library card and the person who assisted me was very helpful. It was a quick process! There is plenty of parking available!

Trying to use satellites to connect to one of my other phone…read more 4.6.2026, My Monday evening observation on this library. The male librarian is very helpful when I want to ask him on how to make a copy. The female old librarian is gossiping about Asian people and making fun at them. The young teenager is making fun at the Asian populations. Other people are gossiping about other person's life after 4pm. In general, the quality of the people who come to this library are better during the morning , but the quality of the people are getting worse as the day goes by, especially during the evening hours.