I was assaulted by a car near in n out but your cops are rude and refused to take their information . Luckily there was a witness nearby and if you're working in a highly Asian populated city pls respect other races. . 2nd worst encounter with your lack of police services . read more

I have lived in MV for 14 years. Let me tell you about the 3 encounters I've had with the MV police. (1) A decade ago, driving on El Camino Real late at night with very few cars on the road, a MV police cruiser started a lane change into my lane without signaling. I tapped the brakes, and the officer aborted his lane change. We both stopped at the traffic light. When the light changed, since there was no vehicle behind me, I waited a few seconds to step on the gas in order to give the officer a chance to get ahead of me. Instead, he turned on his lights, pulled me over, and asked if I had been drinking. In, the moment, it was challenging to explain without mentioning his failure to signal. (2) Five years ago, I moved to my current home, a block off of El Camino Real. I couldn't sleep and took a walk at midnight. A police cruiser pulled over next to me, and a lovely female African American female officer asked if I was okay. I explained I was taking a walk, and she left. (3) Tonight, I wanted to charge my electric vehicle at the grocery store, but all the chargers were taken. So I left my vehicle to charge at a car dealership on El Camino Real. When I came back to get it just after midnight, I found that the dealer had blocked off access on both exits. In walking back and forth through the parking lot, I triggered some motion detectors, because a very grainy security recording started playing. It sounded threatening but I couldn't make out the words except for "security." So I called MV police station's non-emergency number. I explained the situation, and asked the woman whether it was okay for me to leave, since I was not committing a crime and I couldn't understand the recorded broadcast, which was a private message and not a police message. She said "I don't know, I'm not there." I explained I just needed to know whether it would be better for the police or security to show up, or if I could leave on foot. "I don't know, I'm not there." Could she please send a police car? "No; none are available because of an emergency." Okay, then. I hung up, and left on foot. * * * Three encounters isn't much, but the first and third really don't inspire confidence. I would consider avoiding El Camino Real at night, but that's hard to do since I live here. read more

The worst - a lazy pack of 'police officers' who cannot solve crimes but are excellent at harassment and laziness. One of them had my car ILLEGALLY TOWED from in front of my apartment for no reason, at 3am- a Mercedes I paid 30k for - gave me the wrong information on how to retrieve it and the questionable police chief REFUSED to discuss it. I had a disabled sign on the car and it was ignored. NO ONE could help me. I have driven all my life, am an excellent driver and now reduced to walking the streets or taking public transportation...thanks to a thieving pack of cops! They have the reputation of not being able to solve a single rape case but are excellent at sitting in their cars playing video games- just out of sight of the dangerous intersections they should be watching. read more

We recently purchased a house in Mountain View and had to call their non-emergency hotline. We were pleased that the officers responded quickly. We called multiple times due to certain issues in our neighborhood and they always respond. We had an opportunity to talk to the responding officer and they appear knowledgeable, professional, and understandable. I support our MVPD. It's nice to know that they are well funded. Thank you MVPD for all the things you do and for keeping our community safe! read more

I've lived in Mountain View for 15 years and have interacted with MVPD 5 times regarding incidents (and a few more times at community events when they talk to kids, give out stickers, etc.). Each time has been pleasant: They respond quickly even to non-emergencies, take concerns seriously, are compassionate and respectful, and are professional yet personable. I feel very lucky to have these fine officers and staff keeping us safe and looking out for our community. read more

Officer Roberto (?) was very nice and helpful. I went to Santa Clare traffic court to set up a court date and there were a lot of people, so I didn't ask a couple questions I wanted to. I bought the paperwork/questions to Mountain View police department. Officer Roberto patiently explained to me what I needed to do. He also told me how to do the registration sticker on my car correctly to prevent it from being stolen. read more

MVPD is doing a great job keeping us safe late at night... I live near whisman station... I get home from a long day, get ready for bed and get a text from a neighbor that there is a police officer cruising the street slowly issuing parking tickets and fix it tickets. I'm sure his training was used to the fullest extent to issue me a parking violation for a missing front license plate. He issued at least 3 tickets on whisman ave and who knows how many others here. Anything to reach their quota, waits for the late night when people go in for the night to do this. I'm sure that they are not doing this on the other side of the tracks. I support police department, but if this is how they fill their time it's embarrassing. They sure are doing a great job keeping us safe... read more

Mountain View Police Department - Police Departments Near Me - Mountain View, California

Having lived and owned homes all around the Bay Area I have to say the MVPD is one of the best PDs we've seen. They take a high-touch approach to the community, responding to a lot of things that would never get response to in SF, for example. My incredibly tall next door neighbor had his bicycle stolen out of his garage; MVPD quickly recovered it by cruising the neighborhood - he spotted the 5'6" thief carrying the bike on his shoulder because he was too short to ride it! While not every bike stolen in MV gets recovered, this one did because the officer took the time to look for it. This would not happen in San Francisco - ever. As a resident and a homeowner, I have a lot of confidence in our "5-0"! read more

Officer Gonzales was nothing but a man egotistic officer. I got a bike thrown at my car and also rocks. Called MVPD and they sent an officer. I let him know what happen and he told me there isn't much he can do. Then he tells me is just sounds like my feeling are hurt. Like how am I suppose to feel after someone threw their bike and rocks at my car. I told him how am I suppose to feel safe and better if nothing being done. He then told me if I wanted he can give me a card that said he talked to me if that will make me feel better. Like really you're here to serve and protect. Not sure if he was just homophonic cause he pretty much dismissed me and my partner. This is unacceptable. He could just lied and said we'll look into it and follow up if anything. But he chooses to act like I'm a kid complaining of being bullied. Do better and protect your citizen. Shout out to the dispatcher who helped me more then the actual officer. read more

5 stars for MVPD...if you're a law abiding citizen you appreciate the police and the service they provide. ...No, I'm not talking about getting a traffic ticket...god knows I've gotten a few of those over the years. Went there to get finger printed prior to starting a volunteer job with the City of Mountain View. read more

Mountain View Police Department - Police Departments Near Me - Mountain View, California

I have lived in the Mountain View/Sunnyvale/Los Altos area for 30 years and I never had any encounter with the MV PD until early this September morning. I made a late run to Walgreens on El Camino at approx 2am. After I made my purchase and drove out of the parking lot onto El Camino towards 85, I saw a car heading towards me and through my rear view mirror, it appeared to change directions to follow me onto 85. I watched in my rear view mirror and this vehicle appeared to be honed in on me, matching my speed, which hadn't gotten to 60 MPH yet. With all the crap going on around this country, I thought some dude was following me. It didn't seem like an unreasonable suspicion. I was getting off at the Fremont exit, so I quickly ramped my Lexus up to 100 MPH in a dumb, uncharacteristic effort to leave this car behind. He stayed with me for about 10 seconds, then to my surprise, his lights flashed on to let me know that it was a squad car. "F- me", I thought. I immediately pulled over. It had actually been a very long day. I was tired and also had to use the bathroom. While stopped, the policeman walked to the passenger side, and flashed the light motioning for me to roll down the window. I did and he asked me if there was an emergency. I explained to him that I thought he was some kook following me and I had to use the bathroom, both completely true. I obviously didn't know that it was a police car. He asked me where I was going. I told him home. He asked for the address and nearest cross street. I told him. He asked if that's the address on my driver's license. I responded that it was. He then took my driver's license and registration, checked it. I haven't had a speeding ticket in nearly 20 years. I haven't had an accident in 20+ years. I was certain I was going to get a ticket, because after all, I was going pretty damn fast in full view of the officer. I waited for the hammer to drop. To my surprise, he came back and handed me my driver's license and registration. He told me that he could tell that I was a bit shaken because I thought I was being followed, and he believed me. He advised me that the next time something like that happens, to call 911. He told me to drive safely, and I was free to go. Relieved, I told him I would and I thanked him. So kudos to this police officer for having the ability to gauge sincerity and being the caliber of person to be merciful, show compassion and understanding. I really appreciate him giving me the utmost consideration. read more

My one star is about officers appearing younger than 35 years of age serving within the MVPD. This morning is the second time in the past months that I was treated in a disrespectful manner by a young appearing officer. I made a police report this morning in regards to a man whom I believe to be stalking me for some years now, with some written correspondence as evidence. The Officer immediately did a spin, that I sent the items to myself to cause a problem for my stalker. In addition, he argued with me on the semantics of two words, "email" and "posted". It was a traumatic disparaging experience of which I did report it to his Sargent and I will follow up with a written complaint. My concern now is that the Officer will do a spin on his incident report because I told him he wasn't very nice when he said I should be embarassed about my report. I am a long time Nurse and I have worked in public service. I attended a Citizen Police Academy years ago and the Mountain View Leadership Academy 2008-2009, where I learned that Police Officers are supposed to treat members of the public with respect. It even says this on the back of the Officer's card. My suggestions is as follows: In non-emergent reporting situations if you are a female, ask for at least one older Officer to be in attendance and have a witness to be present during the reporting. Optimal would be if the Officer would let the reporting party cell phone tape the verbal report. Never disrespect an Officer during the event, but always ask for the name of the Sargent and the incident report. There are on-line complaint forms on the MVPD web site. I don't know if it is low morale within the MVPD or that the newer Officers are not being trained with Public Service in mind, but I would not want for another female resident of Mountain View to be humiliated as I was this morning. read more

I thought for sure they would help me, I currently have a squatter in my house. I learned that this person has been evicted 2 times before. This person is well schooled in the art of deception and tenant laws. So she has had no problem manipulating the Mt. View police department to get what she wants. The police officers sided with her despite eviction notices, non-payment of rent and other obvious signs. In Mountain view the squatter has all the tenancy laws that protect her, As an home owner you really have none once you let this person in your house. Kind of like a vampire. If you want real actual help to get someone that does not belong in your house to leave, look elsewhere. It is clear that the Mt. View Police department is not there for the homeowners, Here are my lessons learned, 1. first, last and a stellar credit history 2. ensure your property IS NEVER Subleased without your knowledge 3. Don't bother with the MVPD, They will not help you. Hire a kick-ass lawyer and hard as nails real estate/ property management firm. MVPD - You should be ashamed of yourselves. read more

Please?? Assist the fine Officers, Mr. Cooley, Sgt (My friend and fellow Native Blackfoot, Mountain view CA, great partner that came with him to arrest me and all of the First Responders, that do awesome job, they're are friends too!! dunbarcharlesg52@gmail.com. read more

Law enforcement (along with Fire flighter) usually have a special place in our heart because of what they do to support/protect our community. They are role models to many and sometimes even superhero in the children eyes. However, the recent brief encounter leave me disappointed. The unprofessional manner left my child saying they are mean. To all the good ones out there, please keep up the good work. read more

I am giving only one star to the employees behind the "front desk" window, or whatever you call it, the desk that answers people's questions when they walk in the police station. I went in with a friend of mine who needs help serving some court papers to someone involved in this case. I inquired whether the police can help locating this individual and serve the papers to this person. We were told that we should go to the Sheriff's Office in downtown San Jose as that's the only place that provide such service. So we went all the way from MV to downtown SJ to the Sheriff's office, only to be told that they don't provide such service in our case. Why did the MV PD send us down here then? Apparently the employees there are not properly trained about what the police can or cannot do and therefore gave us the wrong info. They even gave us a piece of paper with map and driving directions to get there. Urrrrrr... read more

I came here to deal with an unfortunate situation that I wasn't sure how to handle. I was nervous and a bit on edge. I wasn't impressed at first by either the front desk or the person they forced me to speak on the phone after I explained what was going on (dispatch is my guess since they didn't even know that I was calling FROM the Police station on request of the front desk). However, once I spoke with an officer, the experience (albeit not good since I was at a Police station) improved. He went through my rights and dealt with the situation with professionalism and care. I feel better about the issue and think I won't need to worry about it again. In this case, I do feel like the officer involved did a good job of protecting and serving. read more

If I could leave zero stars I would. These police men are rude and not helpful. And I'd like to add them when I was driving and stopped at a light this officer pulled up so close behind me I thought he was going to bump into my car... funny thing how the police are supposed to protect and serve instead they do not make us feel safe here. read more

Mountain View Police are terrific! They found my dog and called me. He was lost for several days and I was heartbroken. I was so happy to see my baby boy. Also, they are respectful, polite and helpful. MVPD Rocks!!! read more

Kudos to Officer Kala Thornly ( I think that is how his last name ends?). He really knows how the party rolls! He's caught the MO of many contractors. He knows just how they operate. Evading the law, especially the workers' comp law and the tax law are their specialty. In my past life, I was Audit Supervisor at State Fund (one of my many jobs there). I saw it in person. Don't know why The Fund in conjunction with the DA's office does not go after (at least) the worst offenders? It's rare to know a cop who has such a wide knowledge of just how some of the denizens of this city work. My apologies to the contractors who obey the law! Lynne Smart read more

Officer Janine is awesome. She was super nice to me and also was very sweet to help me out in a court issue. I am very happy to have met her. read more

Super disappointed in the Mountain View PD. Called into the Non-emergency hotline (because nothing else seemed to really fit my need), the woman who answered the phone couldn't have been less interested in helping me. She just wanted to get off the phone as quickly as possible. She ended up hanging up on me in her hurry. I expect more from the PD of a City put on the map by Google. Step up the service, get a little more friendly when your residents need some help. Come on guys! read more

I want to make sure that Officer D. Shen is recognized for his excellence and professionalism! He pulled me over for my expired tags yesterday, and he went on to explain to me what my violation was and the steps needed to update my registration. I was especially appreciative of how accomodating he was towards my children! He was extremely friendly and reassuring :) he even insisted i turn on the a/c for my kiddies since it was a sunny day! Praise is due for his outstanding performance!! THANK YOU OFFICER D. SHEN FOR YOUR EXCEPTIONAL SERVICE!! The Mountaim View Police Department is very fortunate to have you as part of their team!!! read more

First, I'd like to acknowledge all the good that they do for the community while putting their lives on the line on a daily basis. Male police officers behave badly (especially at night), they racially profile people of color, are egoistical when you have to deal with them, they can be aggressive, disrespectful, impatient, and treat people like lunch "Meat." Unlike the SFPD, they have below average people skills and behave like they are inexperienced with dealing with the public. San Francisco Police are used to people of color and lifestyles, have excellent relations with the community, and I have NEVER had any issues with them in all my life growing up and living there as an adult. During the short period of time living in MV, several night time officers have racially profiled me for no reason at least 5 times (both on the street walking or in my vehicle...they couldn't give me a traffic ticket because they had NO REASON), they were angry with me, on a power trip, and have confronted me aggressively. In one memorable incident (which didn't involved me) during rush hour, a cop pulled over another vehicle in front of me on the freeway off-ramp. I slowed down to carefully go around police vehicle and the car he pulled over........without warning, he became hysterical and angry at me because I didn't stop in the middle of the freeway off-ramp while he gave the other person the ticket.......I had to calm the adrenaline screaming officer down after he reacted angrily towards me. I had no room to safely stop in the middle of the ramp while a pile cars were behind me! In his fit of rage, he threatened to give me $1,000 ticket because I didn't stop in the middle of the freeway off-ramp behind the police vehicle. He didn't even apologize for his mistake after realizing this was an unsafe place to pull over a driver, what a jerk! Another Psychopath officer who's a step away causing another tragic Missouri incident! They need to be held accountable for their bad behavior. This is unacceptable. In sum, Beware men of color! Whether in busy downtown or in the neighborhoods, you will be watched, questioned, and stopped for doing nothing but simply walking down the street, especially at night. It doesn't matter how friendly or clean cut you look. My only crime is NOT looking or belonging to a class of people who are "Privileged." Be warned. read more

From helping me rid of trespassing hooligans, reporting an identity theft, a parking ticket dismissal and wrangling mountain lions in my backyard, these officers have been nothing but awesome. And they're on twitter to keep us updated with what's going on in the neighborhood. Thanks MVPD. read more

Got a new car and First day of work as limo driver.... Officer... ROLDAN id 39 ...pulled me over for switching lane without sign .... But thanks to officer roldan for understand me that it's my first day at job so he write me small Mountain view Administrative citation Not A moving Violation ...Thanks u sir ROLDAN god bless u man !! read more

I came here the other day to get a front license plate ticket corrected. I came around 11am on a weekday and was the only person there, had my ticket signed within 5 minutes, no charge. The officer who helped me was friendly and responsive. I used to go to Los Altos PD to sign these tickets off before, but I found this location to be better. Maybe the real question is, why don't I keep my front license plate on? read more

Talked to Officer Ed Hammon about my cycle theft case. Officer Ed Hammon described the investigation conducted so far. The surveillance video pointed to a possible suspect but the bike appears to have been concealed. The usual places where distinctive bikes such as my Rivendell Roadeo are disposed of are being watched. Thank you Officer Hammon for investigating and for keeping me up to date. read more

These folks are super helpful, both officers and reception desk workers. I feel fortunate living in a city with such a well run police department. Definitely appreciate all the work they do protecting the city residents. read more

My newly rescued street dog escaped under a friend's fence, the neighbor put him out of her yard and he was wandering the streets late at night wearing his tiny jacket. we were driving about and looking for him when we called dispatch to see if anyone reported him. they were gracious and kind and gave us a location that he was last seen (a nice neighbor called it in). whilst looking for him, one of mvpd's finest rolled by and said they'd keep an eye out too. thank you so much. fortunately my doggy was found the next day because he had followed a guy home. read more

Great PD, friendly staff, doing some upgrades to the location, and easy to get to!

All police departments are great. But really like the attitude of the officer in mountain view. They are nice and polite. If they are not nice to someone is because that someone has a record to be treated that way. read more

Called the Mountain View non emergency line to report an assault that happened to my brother who was jumped in the parking lot behind Mervyns and got his wallet stolen. Rather than feeling good for reporting such a crime, we hung up angry and disrespected. The officers questions seemed interrogating, condescending and he kept talking over us. Too many violent incidents have happened in downtown Mtn. View in recent past and ironically it is where the police station is located! Shame on the way they handled our report! I expect professionalism and tact from our finest, it was sadly a miss here. I can now understand why someone would be hesitant to report such a crime. We felt victimized all over again. Don't visit downtown Mtn View. There's a high probability of a crime against you especially at night. Carry pepper spray! read more

Horrible non-emergency services. I just called to report a business van going through the crosswalk, regardless of the crossing guard being in the middle of the road and they transferred me to a traffic hotline to leave a message. Wow. That's helpful. So I called back and once again was transferred to dispatch who seemed annoyed and was very short and rude. I can't imagine Mountain View Police are so overwhelmed at 8:30 on a Wednesday that she had to have such an attitude. Horrible customer services... They are here to serve the public right? read more