Just book a tour to China today.. The girl work there was very knowledgable and friendly. She found…read moreme a great deal that I was able to save alot of money on this trip. So I'm really happy with her service and will recommend to anybody who want to travel.

Good customer service and knowledgable staffs. They able to find me a good deal on airfare and tour…read moreat pretty low price compare to other agency around town. Only bad thing for me is I live in Rowland Height and they only have one office in rosemead.. I wish they are more closer to me.

The choice between Hawaii & Cancun was clear by this company. At first I went to a well-known…read morelocal agency to figure out what I should do about my honeymoon. I didn't have much time but I needed to know what I am getting into. then I found though my friend that Cancun is has same option & experience as Hawaii with HALF of the price. I also try to find deals through expedia or kayak and again I got so confused. I mean everyone around me has been in Cancun, and have all different story of what is better.(like las vegas) Cancun love tour is was so kind and clear on what I was getting in to. the Website show the picture and list of activity was clear. Of course, you don't really know what is out there till you are actually there. I had little bit of skepticism of there might be bate & catch. When I went there, wow, everything to the teeth met my expectation. from pickup to guide tour. Keeping the privacy from others (another thing i was worried about. I didn't want "group tour" ) There are so many choices in different level and there is NO way I could set up my vacation. Price: I do not want to speak easy because I love their service and want them to make money. AND it turn out to be less than Kayak or Expedia. I spoke to many other tourist who has been more than 10 time (!) and they told me my deal is unheard of. bottom line, I had great time and I would never had planned by myself in such a short time.

We booked our Peru trip through South Fares Travel, an online travel agency based in Van Nuys. At…read morefirst, I was a little skeptical given the price and itinerary but seeing as it was BBB accredited, I conceeded. The price included: x all flights (international and intra-Peru), x tours (with 1 optional add on) -- private tours with designated guide x transportation -- includes the private "taxi", PeruRail, bus pass to Machu Picchu x air port pick up -- 90% on time .. there was once in Cusco when the pick up guy showed up 10 minutes late x lodging -- good hotels ..some were pretty luxurious =) x most meals -- actually quite delicious!! better than some of the street food ;) x extra FREE night (with hotel) in Lima because it accomodated us better *didn't have to leave for flight at weird hours* Our booking was easy and required us to provide the usual credit card and passport information. We were given our detailed itinerary within a few days after we booked, which was nice. The trip itself was good and for the most part we were given private tours (for myself and friends). We visited the Amazon, Lima, Cusco, Sacred Valley, and Machu Picchu. I really liked that we didn't have to worry about anything, if we were late ... we'd definitely get a call. We didn't have to sit in an oversized tour bus with tons of people and drive around for 8+hrs... * I hate those *and we didn't have weird hours to accomodate. The private tours allowed us freedom and flexibility to see /do things that were not planned. Overall, our itinerary worked out well and I learned a lot in my time in Peru!! =) ** Most of the guides we had were local to the area, so we had different guides and not one singluar guide who stayed with us the whole time** .. some may like it, some may not.

Madeline Lee with Whittier Travel located at 1605 Via Palermo in Montebello is the worst travel…read moreagent I have ever experienced in my life. It's sad that her business practices allow her to be empathetic and rude to her clients that paid good money for a trip she failed to provide. Madeline Lee has a lack luster approach to business. She is rude, and unprofessional. Please be aware she will take your money and never provide you with top notch service. She did nothing to secure my trip and thousands of dollars were lost with NO regard. Avoid Madeline Lee with Whittier travel at all costs!

Our family has used Whittier Travel for all of our trips to Hawaii. Madeline Lee is the best. I…read morechanged my itinerary several times which required her to make multiple phone calls being on hold for hours. I highly recommend Madeline Lee of Whittier Travel. I have always been happy with her services and will use her again!

If there's a ZERO or a NEGATIVE value, I would give it!…read more THE WORSE TRAVEL AGENCY EVER!!!! APF Travel, if looks could kill, you'd be 6 feet under! I originally booked a flight with a group to Honduras for $847.70. After we have bought out ticket, the agent emailed us urging that we deposit by the next day an additional $25 for each ticket we've booked or else we would not get our ticket in time. The agent claimed it was due to increase in flight cost because of the gas price increase. Who have ever heard of charging you extra flight cost AFTER you've already booked your ticket?! When we emailed her back requesting proof and documentation of the increase in fare, she answered with some random comments, no PDF file of any kind. We directly called the airline and they said there's no such thing. THEN the agent claimed that it was because we didn't book our flight by a certain date, that's why the new charges apply to our group, but when we checked, we booked our flight before the indicated date!!! WTF (I of course sent a very angry email back requesting for proof and got no real proof back). If airlines can charge us more money AFTER a flight has been book, then it would be fair for us to request reimbursement if the flight cost goes down after we've book it too right? Nope, hence I smelled a SCAM!!! I later canceled my flight because I could no longer go, I was informed that I would lose $185 from that original price I paid, and the rest could be used to book my flight anywhere else with any airline, it does not have to go through Continental. I was content enough with that and left it. Several months later, I called the agency to book my flight and couldn't get a hold of anyone who would be able to to figure out what I can do with that flight credit, so I straight up called Continental. Not only was the service not at all helpful (they just sound like they want to get you off the phone as fast as possible), I found out Continental only has $697.70 flight credit for my account, and this price is BEFORE the $150 fee for canceling my flight!!!!! Once again, I called APF travel to figure out that the heck is going on, the service was HORRIBLE, even more rude than your typical Chinese restaurant servers, they keep telling me to call again because there isn't anyone available to answer my questions or send them an email again, then she had the nerve to hang up!! I'm so angry that I think I need an anger management class. If you want to avoid get ripped off, a headache, poor customer service, horrible price for flights, and the worse experience in travel booking ever, go here. Be warned, they might find more creative ways to make you mad. The Angry Customer The saga continues.... They fired the old travel agent, hired a new one. She was absolutely wonderful! She spent her day off and worked at home to fix the problem that was caused by the previous agent. She clearly explained things to me, clarified the confusions that occurs, and worked really hard to book my flight before my credit expired. Thanks to her, I am considering doing business with them again, only if she's the one handling my case.

My parents over 70 went with APF to a three country trip (Brazil, Argentina and Peru) in September…read more They loved it. From their description I guess it is really suitable for people who enjoy good hotels and good dining but not after adventurous activities. The lodging places were all very nice and the group was able to have Chinese food at least twice in every country, which is quite important for some people. The morning call for the group was pretty accommodating around 8am. Activities offered were fun and not strenuous. My parents loved it so much that they would go with this company for their cuba trip next year. BTW, in another review someone was complaining that the tour was in mandarin. That complaint is somewhat ridiculous. Why would anyone who does not understand Chinese official language take a Chinese tour?

I've been using the Pana Travel agency in Los Angeles for more than twenty years and it's always…read morebeen great experiences. They are very knowledgeable and courteous. I wouldn't use the online reservation when booking an international flight especially for the destinations in Asia and South America. Mrs. Jang is a true professional who is knowledgeable in airline industries and how to avoid possible mishaps associated with international flights. I would definitely recommend their services for all international travel needs.

Can't comment on how they are when you have problems during your trip. But for case of no issues…read moreduring trip, I had a nice vacation experience through them back in 2015. Bought a LivingSocial voucher deal and used it to book my vacation to New Zealand with a 1+ day stopover in Honolulu. Package came with hotel stays, flights, car rental, and pickup/dropoff between hotel and airport, so I only needed to plan what to do, where to go and when, and what to eat. I bought the package for that flexibility in a trip rather than one with tours all set up for you as I like to DIY. The hotels were decent and one was interesting being a motor inn. And the one in Honolulu was also interesting in that it offered DVDs for watching in your room, the DVD player is a PlayStation (or PlayStation 2, I forget), and you borrow the DVDs from their lobby. A car rental wasn't included for Honolulu, I separately booked that for my trip.

Thank you Jacey for assisting us with our honeymoon package to Tahiti, Moorea and Bora Bora!…read more She was able to accommodate our situation. Coming from Honolulu, we did not want to waste time flying out to Tahiti from LAX. She was able to book flights via Hawaiian Airlines (our request). She also was able to accommodate our budget while still allowing us to stay at an overwater bungalow (as requested). Our time in Moorea and Bora Bora was unforgettable, and we still talk about how awesome of a time we had there. Also, the response time via email from Jacey was prompt. Will book a vacation package again in the future!

This is our "go-to" travel agent who always comes through. Knowledgeable, efficient, good…read morecommunications, great recommendations, and great prices. What else can you ask of your travel agent? They did out trip to Europe, Mediterranean, and to Cabo. Great experience in dealing with Sofya. Thank you.