Kittie Stewart was absolutely fantastic to work with! She was professional, efficient, and made…read moreour experience as smooth as possible. I will 100% be going to see her again when I need more appliances.

Great sales person...until they had our money and then it's been a nightmare dealing with delivery…read moreand installation. The sales rep even described their delivery process as a nightmare which you'd think would prompt some changes but nope! Can't comment on the appliance yet as we don't have it but I wouldn't go here again and I wouldn't recommend them either.

Do not go here...Went in looking to spend 300 on a solid used Vacuum but was then informed by the…read moreolder sales rep that based on how I was planning on using the machine, I would not qualify for a warranty. Infact he said quote "no way not a chance we would give that to you". It shouldn't matter if I was going to use it daily or once a week...a warranty is a warranty...Could you imagine buying a car and they ask how you drive and based on your answer determines your warranty?!?! In the end this sales rep was rude and dismissive...Again do not give them your business...

Prompt reliable service but took advantage of my ignorance…read more Were very clever at up-selling on repairs. I am not a A+ handy man, but can do a respectable job on items. I went to buy their recommended parts from their store and i later found out that they had a 50% mark-up on the same parts from competitor. When I asked to return them, they gave me a bullshit excuse that there were no returns on my particular sale -- they were unopened fan-belts. I will start to shop elsewhere. Clean up your act Ilac. We may not be experts, but we aren't fools either. Seriously thought about a formal complaint, but this is good enough.

The North Vancouver location is not worth going to. They tell you they will order in what you need…read moreand that it is in stock. Not true! After waiting over a week we were given a different option only to find out it is not in a box, no booklet and it is scratched! Needless to say, we went elsewhere.

Coast Appliances claims to have a customer service department, but no, no they don't. I bought a…read moreBosch dishwasher from them over a month ago. The machine was missing an important part. My installer had to go to a hardware store to buy the part adding another hour to my installation bill. Coast Appliances has lots of rules that favours their company but nothing that helps the customer. I have called countless times, left messages each time, finally wrote an e-mail as their robot message machine suggested. Manager called me, left a message while I was unavailable. That was 2 weeks ago. More calls, more messages. It is not an expensive part but the extra hour added to my bill is. I should not have to pay the installer for that extra hour. Where is your rule that keeps your customers satisfied? Be aware that they have No Follow Up once the machine leaves their store.

Contacted them early December. Very fast response initially. Technician came the same day. He said…read morehe had to order parts, but should be here the following week. I called them mid-week the following weekend and they said we can arrange for tech to come back with parts this Friday. I agreed and we confirmed that Friday. NEVER HEARD FROM THEM AGAIN! It's been almost 2 months! Obviously I've dealt with this myself by now!

Our LG washer quit working, so we called on Combined Appliances, which company has been very…read morehelpful in the past. Today they sent Chris -- a very personable and competent repairman! He invited me to watch as he worked on our machine. I think he has the magic touch because in no time he had the washer up and running again! It was a very, very pleasant experience. No cleanup was required in his wake. I look forward to future need from Combined Appliances and hope Chris is available. Awesome experience! Made my day!

If you cringe at the thought of DIY disaster this may not be the store for you and you may end up…read morespending your first night with your furniture sleeping on the ground next to it if you're not handy with tools and interpreting diagrams.If you're pretty handy or if you have friends that are, this is a great place to get furniture. This is like a higher end IKEA and it's the closest full service furniture store to Whistler, without driving allllllll the way to Vancouver. We've used The Brick for two major hauls, once to buy furniture for our bedroom and living room and then the second time to get pieces that were missing. I like it that you get everything that you need even electronics, and they deliver free of charge. In under an hour for both shopping trips we had a new bedroom set picked out, living room furniture, dinning room furniture, bathroom storage solutions, TVs and wall art. I hate driving around to multiple locations trying to get what you need to get your house together and this was just convenient. The sales rep Ahmad that helped us was very cool and wasn't one of those pushy sales people. I wish I remembered the name of the lady that helped us the second time around, she was awesome as well. Delivery happened on time/ hassle free and just like that we had peices of furniture to fill our house. Pro tip: ask to purchase the floor model (it's already assembled and may be discounted). We did that with a bar storage cabinet that was super cool looking but looked really hard to put together as well as a full length mirror/jewelry storage chest. #Squamish

Thank you Nathan Rothenburger for helping us with our washer/Dryer combo this evening. You went…read moreabove and beyond for us & we really appreciate the knowledge and information you gave us. Your great at what you do and the brick is lucky to have such a team player on staff. Thanks again Respectfully Jamie Mackenzie

Customer service staffs are rude, some of them just stand around talking to each other while…read morethere`s a long line up. Some other time, I bought something on sale but I got charged regular price. I do not refer this store to anyone. Bad review !!!

London Drugs in North Vancouver. There are plenty of free parking at front. It is located right on…read morea busy street just right off exit Highway 1. The shelves are very well stock. One thing to note are the prices here. The prices might not be up to date. Service was ok. We came here to pick up some vitamin pills. The aisles are clean. It does feel slightly crammed inside.

I purchased a top of the line Duel Fuel 36" Monogram Stove from Anail back in May @ 30% of the new…read morestove sticker price. I was nervous about the purchase as I still paid a considerable amount of money for a returned GE stove. A week before Christmas (7 months later) on a Friday I had an issue with a burner. By Monday Anail had a tech onsite to conduct a minor repair (dislodged component in the knob). The same day after the repair (Murphy's law), I had another unrelated issue with the stove not receiving gas after a self clean. I called Anail and he again had a tech onsite the next day diagnosing a fault in the pressure reducing valve. The tech taught me how to repair the problem if it happened again as it is not uncommon for a diagram to stick. A few hours later Anail called me to confirm that I was happy with the repair and informed me that he proactively ordered a new pressure reducing valve for replacement to ensure no future problems occur. I am absolutely happy with Appliance Outlet standing behind their service, product and brand.

Cool. Dropped by and picked up a range. Well got one for my grandparent's basement tenants. Great…read moreservice. Also pretty good selections. They sell the common stuff like ranges, refrigerators. Nothing fancy though

Purchased a beautiful Christmas tree this afternoon. Jason, was fantastic! He cut the bottom of the…read moretree for me and brought the tree to my car. Excellent customer service!

Avoid Home Depot for Appliance Installation - A Nightmare Experience!…read more If you're thinking of buying an appliance that requires installation from Home Depot, DON'T DO IT. Their installation contractors have no clue what they're doing, and there is a huge disconnect between the store and the installers. I purchased a fridge from Home Depot and paid for installation and removal of my old fridge. The new fridge was delivered to my home, but my old one was still sitting there because the installers had no idea what they were supposed to do! I spent hours dealing with at least SIX phone calls from the contractor, yet they still couldn't figure out how to complete a basic removal and installation. What should have been a simple process turned into a massive headache. Home Depot's poor coordination and lack of communication turned an easy replacement job into a nightmare. Their customer service was useless and provided no real solutions. At this point, I'm returning the fridge because they clearly can't handle their own installation process. Save yourself the frustration and buy from a retailer that actually knows what they're doing. DO NOT BUY APPLIANCES FROM HOME DEPOT IF YOU NEED INSTALLATION!

What an amazing interaction at Al's. I actually got to talk with a knowledgeable human, Stepanie,…read moreand she was so helpful. After trying all our local "big" stores whose staff had no idea what to look for or suggest. Al's is a family owned and operated business that actually knows how to repair and service vacuums along with supplying replacement products. They sell SEBO vacuums, one of the best on the market and that will be my next purchase.

Had a Kenmore Canister vacuum with an electrical problem. The first shop I went to said that you…read morecouldn't get parts for Kenmore any longer so buy a new one. Then I went to Al's Vacuum store on Marine Drive in North Vancouver. Troy took my vacuum, did about 10 minutes of diagnostics on it , took apart the hose and fixed the electrical problem on the spot. This guy is a real old fashion craftsman. He knows his business. I can't recommend him enough. PS His prices were fair too.

This place has been around for decades and I love that it is locally owned and the guys know what…read morethey are doing. I sent in a steam cleaner for repairs and it was ready by the next day (even though they estimated up to a week or something like that). We agreed at $50 before them inspecting the appliance... so do I feel ripped off? No, because im paying them for their skill and expertise in repairing something that would otherwise be useless to me. I also love browsing around in their store for little kitchen and household gadgets; I might pick up one of those quintessential hot water dispensers in my next trip!

I was really in need a kitchen range hood for my condo. In the beginning, I really felt nervous for…read moregetting it delivered for about 20 days. The stuff in the store couldn't guarantee when it would be delivered until Ross, the store owner, as soon as he lurnt my issue, he helped address the issue in a professional way like other big stores in town. He is very kind and friendly. Thank you Ross for being so nice and helpful. Certainly, you will earn my respect as well. Have a good business!!!