It's hard to tell that they actually represent INSURANCE at all, regardless that they are a State…read moreFarm agency which also makes another negative to their AWEFUL customer service. They really don't know INSURANCE at all and there's plenty of other STATE FARM agencies in Manhattan and thereabouts that can do a much better job than this one. Stay away from this place.

Mr. Lavelle, I cannot "reply" to your "reply" to my posting, so here is my response: It took you…read moretwo months for you to respond to the one-star review I left. And I still haven't heard from you on the email I sent to you on Sept. 19, complaining that I did not get the promised premium. Nor has the agent Joanne responded to a similar email sent on Sept. 18. To suggest you strive on communication is apparently, well, just talk. You want to help: respond to my complaint. I still have no answer.

I've been working with the Kate Rhee office for 6+ years now. They have reasonable rates and…read morerespond very quickly. Very professional and friendly team. Great doing business with them!

I have been with Kate's team for over a decade. They are always available to respond to your…read morequestions. Their rate is also very reasonable.