Right when you walk in the esthetics of the place are very pleasing. The reception and waiting area…read moreare decorated so well and you feel relaxed when walking in. The receptionist is so nice and helpful when making appointments. I went to Abby for waxing and she is skilled and knows what she is doing so I know I can rely on her. She was booked when I needed to go once so I made an appointment with someone else. She turned out to be very new and still learning. It was a painful experience but she called in Abby to help and the whole experience turned around. I personally didn't mind it but you may want to ask how skilled your person is before booking. Parking - available in front of the boutique but make sure you reverse your car/follow the signs to avoid a ticket.

With COVID I don't usually take the risk of getting services done if I can help it. However, still…read moreworking at an actual location versus at home I wanted to get my lashes looking good for minimal prep during the week. Rose does a fantastic job for me! I get lash lifts and tints, and she knows how to make my natural lash curl beautifully without it looking like too much. I have naturally long lashes but they don't curl at all, and when I wear mascara they hit my glasses and get them dirty! But with a lift I get a natural curl and don't have to worry about it. The tint makes it so I barely touch mascara now! If you're debating a lash service go see her - it's worth it!

I have noticed recently that my eyebrows are disappearing. This, sadly, happens to most women,…read moreespecially if you plucked the living hell out of them in the 90s in a sad attempt to stay fashionable. I was considering my options because drawing them in daily is a pain. Especially when you can't see without readers. I scheduled a consultation with Preet to discuss microblading and other more permanent options, and added on a tinting session to walk out with something tangible. I had to go to the Tosa location to see her, which was a hike. She mentioned that she might start adding hours on the East side, which would be great, as she is the only one who performs the advanced services. The shop is pretty spare, but Preet explained all the safety techniques she uses to ensure a hygienic experience. She was friendly, thorough and unrushed. We talked procedures, colors, etc. I may pull the trigger eventually, but this is not a cheap service. I did get a tint done and my first threading. It went well. She didn't have the color I wanted for the "permanent" eyebrows, but I did walk out with more definition, a pleasing shape and a good overall feeling.

I saw that this beauty boutique had a Groupon for a $20 waxing session, so after buying it, I…read morecalled the day of, and they were able to schedule me quickly! My waxing session was done by Happy, who was super kind and very thorough! I appreciated that she used new wooden waxing sticks after each use. The waxing is separate from the brow, threading station, downstairs to be specific so you have extra privacy. I will be coming back here again! Even their regular full priced services are more affordable than a lot of the other local axing and threading shops in the area.

The owner is very friendly and does a great job. She works quickly and it's very clean. Her decor…read moreis cute and feels very feminine. Love supporting this black owned woman's business! She does a great wax every time!

I would not recommend this place at all. I've been here twice, the first time I arrived 5 minutes…read morebefore my appointment at 10:30 A.M and I was left outside in the cold waiting. Eventually I called to confirm the appointment, politely. When she finally arrived she told me not to get there for appointments early. The hours online said they were open. As if I was supposed to know she went out for breakfast I looked past that and got the bikini wax anyways and the lady gave me an attitude the whole time I was there. She asked if I'd like to schedule another appointment in 3 weeks and I chose to give her a second chance. Today I called to ask a few questions about the appointment details, not to cancel. I guess she misunderstood because she cut me off mid sentence and told me I have to let her know 12 hours before the appointment with a very rude tone. I chose to cancel the appointment on the spot and she hung up on me mid sentence. Not to mention she was very rough. Very unprofessional

I agree that the salon is not much to look at from the outside - almost missed it when I was…read moreheading to my appointment - plus the only way to enter the parking lot is from the side street, so I was pulling a couple U-turns to get in. I was gifted with a certificate and was happily surprised to find an Aveda salon right here in Wauwatosa! I wanted a massage, but they no longer offer them. So, I opted for a new service I've never had before - a facial! I made an appointment for a 90-minute Dual Exfoliation Peel and was paired with Lisa, who is absolutely incredible. Lisa walked me through every step of the process as I was a newbie. Starting with changing into a sarong, slipped, and comfy robe, we did a foot soak and light foot/leg massage. Then back to the private room where I laid on the table. The lights were turned down to a calming level which was nice. The one really off-putting thing in this otherwise calming room was the ceiling - there were HUGE brown water stains on the ceiling tiles that were absolutely disgusting. It's not hard to replace a few tiles, so that surprised me. Luckily my eyes were closed most of the time. Also the music wasn't particularly relaxing with drum beats and chanting sometimes. She started with a "sensory journey" where I got to choose an oil scent I found pleasing out of three. Then she exfoliated my whole face with a nice scrub, really focusing on getting the dead skin layer off and not just "petting" my face with the product. Between each mask I got a hot towel, which was heavenly being wiped on my neck and face. We did a chemical peel (not like you're picturing, remember Aveda is all natural and vegan!) where the cooling part was first, and the second was a nice warming sensation. The facial even including a light neck massage and she did a wonderful job on my arms and hands. The results were shocking - I did look smooth and refreshed, and learned more about proper skincare routines for my skin. I 100% absolutely recommend this salon, this service, and I want to be friends with Lisa - she was so friendly and great! The price tag was very high for regular treatments ($150 for the 90 minute treatment) so I don't know when I'd be able to afford to come back - but they did a wonderful job. They also have a full Aveda shop in the front to stock up on your products, really nice to not have to go into Mayfair or to pay shipping. ProTip - if you're a first timer mention the $20 discount on the website!

Buyer Beware! Called for a quote on service and when I checked out it was $57 more . Don't…read moreappreciate being lied to and/or feeling like I had been robbed with a smile. Gave the owner/manager an opportunity to rectify this very upsetting experience, but she became defensive, indicating she would "discuss with staff at their next meeting". Really? How unprofessional and inappropriate. I get my hair done faithfully every 6-8 weeks and never need extra product. The stylist begged to style my hair, which consisted of using her hands to twist my wet hair. This was $27 up-charge unbeknown to me! Had I taken a picture of the discarded "extra" product mentioned, I would have posted as it was about 1/3 of a bowl. Clearly appeared to have been dispensed for the extra $$ which wasn't needed or used. Would have given an extra star had I not been taken advantage of. Seems as if it was a communication issue. But the fact remains, when the owner/manager is given an opportunity to rectify and does nothing, says a lot for that business on how they treat clients. #1 attribute in any successful business is customer service. They do, however give new clients a sample "gift bag" which consists of some of the samples Aveda gives when you purchase sets or liters. So to ease my mind, I felt as if I purchased the gift bag. Note: They do offer a $20 coupon on their website to new clients. Thank goodness I remembered or I would have been even more disappointed. The stylist should acknowledge new clients with this advertised promotion. Luckily I mentioned it after the shocking total cost was announced. Hopefully this helps others be aware of silent uncharges and hopefully getting what you need or want and not more.

I've had good service. Full set of eyelashes & eyebrows…read more I was disappointed in my last visit.

I just had an amazing experience here! I walked in on a Saturday afternoon with no appointment…read more I did a full set of Lashes & eyebrow shaped. The woman at the Front Desk (Manager?) Is a true Professional. She is attentive, sweet & understanding. She listened & understood exactly what I wanted. She checked in on me during the process to make sure I got what I asked for & that my expectations were met. She also suggested a service I needed (no charge). There was a slight language barrier with the person who performed my services. The woman who performed my services is really talented.... my results are perfect!

I had my first ever scalp treatment with Sam. I chose the one that also included the mini facial. I…read moredidn't know what to expect but Sam was amazing. The treatment was so relaxing and I left with my scalp feeling great. Even with just the mini facial my face had such a glow afterwards. I highly recommend checking this place out.

From the owner: At Skinship Esthetics Spa, we believe beauty goes beyond glowing skin—it's rooted in the meaningful…read moreconnections we create along the way. More than just a spa, Skinship is a community where trust is built, friendships flourish, and self-care becomes a shared experience. Our personalized facial and head spa treatments are thoughtfully designed to nourish not only your skin and scalp, but also your spirit. In our warm, welcoming space, we focus on cultivating lasting relationships and making every visit a moment of genuine care. You'll leave feeling confident, connected, and truly seen. When you support Skinship Esthetics Spa, you're investing in the future well-being of estheticians—helping build a path toward retirement, security, and a more sustainable beauty industry.

Wonderful quality with Val and service requested. Place was a lot bigger than I thought it was and…read morehad a great vibe. Thanks for the lob!

Unfortunately, the salon has gone completely downhill. My daughter and I have always had good…read moreexperiences here, but our recent experience was terrible. We had to wait more than 20 minutes before anyone greeted us and when they did, they were extremely rude. The last time we were there, I spun a wheel and got a free eyebrow wax. I asked if I could use that. They laughed at me and I couldn't. That was fine. Then my daughter got highlights. I picked her up almost 3 hours later and her hair looked the exact same. ($265) I contacted the salon the next day to ask what we could do about it and I did not hear back. I reached out to them three more times and never heard back again. Very disappointing! I don't know if they have new owners or the customer service just sucks.

I love my special time at Sparkle! I always feel like a million bucks when I leave and so does my…read moreskin. Not only is it great for my skin it's also so relaxing. Having PCOS, I have had acne and issues with my skin my whole life along with facial hair. Since I started having Laura treat my skin and using Roccoco my skin has never been better. I've been to many estheticians and have used all the expensive skin brands without the success I've had with Laura. I drive all the way from Chicago and pass thousands of other spas super close to me because she is that good. Thank you Laura and staff, you sure know how to make a lady feel special !

I have been coming to Sparkle for a few years now and I have had a fantastic experience every…read moresingle time! When you walk in you're greeted with a cheerful smiling face from Samantha at the front desk and will check you in for your appointment. Laura is amazing at what she does and I always leave happy. She's filled with knowledge and will always try putting you at ease if you're worried or concerned about anything. No matter what service you get done, you'll leave happy and ready to book your next one! Book the appointment, you won't be disappointed!

Friendly, neighborhood salon! I go here for haircuts and they actually did my wedding make up as…read morewell! Perfectly done :)

I have relatively simple hair to take care of (your typical thin hair with not a lot of body or…read morebounce to it) and I was looking for a salon that didn't cost a fortune for a simple blunt haircut. If that sounds like you, I HIGHLY recommend Harmony! Rachel listened to exactly what I wanted, and was extremely welcoming and friendly throughout my whole experience. My cut and blow dry was only $40 (without tip), and BONUS- I was able to schedule my appointment online! Check it out, you won't be disappointed.

The service was ok my hair is not how I usually like it to look (full) instead it came out more…read morewispy. The customer service aspect was horrible would not recommend the entire thing felt rushed and felt as though I was an inconvenience (even though I scheduled 2 weeks in advance). Go to roots or platinum or anywhere else instead.

I've been going to Monica for many years and have followed her to this salon. She makes all of my…read morecrazy hairstyle ideas come to life! All the staff are welcoming, friendly, and personal in their service. They work well with my schedule and the vibe of the salon is great!