I would give 0 stars if possible. My wife was driving in the parking garage at the Griffin Science…read moreand Industry museum, who happens to be utilizing this company. We were trying to exit and the worker (stating his name was Hector but was actually Adrian) was blocking the drive, I waved and pointed past, indicating we were trying to exit. He shook his head and called my wife and I "scumbags" as we drove by. I got out of the car to confirm/clarify what he said. He stated that he was calling us scumbags for waving him off so that we could exit. Highly unprofessional and have never been treated like this for absolutely no reason. We also had our children in the car. The employee showed no remorse and offered no apologies. Stay away from this company! Wildly unprofessional, and when I reached out to the company to talk about the incident, no one answered initially, but they called me back. My wife called back to clarify the situation and spoke to the owner. He was extremely helpful, understanding, and disappointed in the worker that demonstrated such unprofessional and ignorant behavior. He assured us that this employee would no longer be assigned at the museum dealing with families, and appropriate repercussions would follow.

Good crew very nice and professional parked in ways that didn't impede neighbors getting around the…read morearea.

Worked for them for a year. Owner never introduced himself but if he had a complaint about an…read moreemployee he would complain to someone else . Poor management skills.

The company is great, the staff is awesome. Sure they have their few bad apples but over all…read morethey're a delight to have around. The CEO is responsive and the team is top notch.

We tried OPV for the first time ever. Wasn't sure what to expect as we normally would take the…read moretime to find a good parking spot, unload our bags, walk the shuttle, wait for the shuttle to get full, ride to the airport and worry about how to find the shuttle back, fight the crowd to get back on the shuttle, and make our way back to the parking garage.... OPV takes all the hassle, delays, frustration, etc. out of it. You just drive up, to the terminal, and step out of your car.... The valet person does all the rest. When returning, you text them where you'll be and 2 minutes later, my car was pulling up, bags were loaded by them, and away we went home. Saves time, saves hassle, saves frustration. Highly recommend!

I started using OPV this year after coming across their business on TikTok. Words can't describe…read morehow easy and convenient their service has been. The entire process is simple, straightforward, and hassle-free, and best of all, it doesn't break the bank. Their pricing is very affordable for the service they provide. I highly recommend OPV!

I work in the hospitality industry, so I chose this company based on positive reviews, hoping for a…read moresmooth experience on my big day. My now husband and I paid all vendors and services in advance specifically to avoid any stress or payment issues on the day of and yet, exactly what we were trying to avoid happened. While I was taking last-minute pictures before the ceremony, my bridal party tried to board the bus and were not allowed in. Then, the driver started asking my friends and family for money. People were calling my husband, who was already waiting for me at the church, while this chaos unfolded. Eventually, they came to get me, and while I was showing my phone to prove payment, my friends and family kept offering money as if I hadn't paid. After I sent a picture of the receipt to the manager/owner, only then were we finally allowed on the bus. This entire scene was embarrassing and stressful. Once inside, there was a very explicit video playing on the bus TV that I honestly thought was p__n completely inappropriate, especially since there were kids present. This added to my stress and made me late by a few minutes, leaving me no time to relax before walking down the aisle. After the ceremony, the champagne included in the package wasn't ready when we came out. The best men had to go back inside the bus to grab it, and when they asked for champagne glasses (also included in the package), they were given red solo cups. A family member decided to skip the toast altogether, and we left feeling disappointed. On the way to the venue, the driver suddenly stopped the bus in the middle of nowhere, right in front of a parked truck. We were all freaked out not knowing if the bus had broken down or if something worse was happening. There was zero communication from the driver, which made the situation even more unnerving. I called the manager on Monday to discuss everything. He downplayed the issues, saying it wasn't a big deal since we still got from point A to point B. He did assure me the video wasn't p__n but a "kinky music video," which I appreciate him clarifying. However, for everything else the payment confusion, the inappropriate video, the champagne fiasco, and the random stop he insisted it wasn't a big deal. Honestly, this was a hugely disappointing experience on what should have been one of the happiest days of my life. I do not recommend VIP Limousine, Inc.

I was skeptical after reading a few reviews and after a few more comparisons I moved forward with…read morebooking and glad I did. I received a confirmation call the day before and the driver was prompt. I mean pulled up at exactly 6am and got us to the airport ahead of time. The hummer was spotless...perfect! There was one thing....I was told my remaining balance would be a certain amount but the driver actually charged an additional $20. I didn't let it get it to me...I just took the $20 out of the tip. All in all, I would use them again.

Exactly as stated .. TOP TIER !! Joeys the man!! And treats everyone like VIP!!!!!!!!!read more

Parked my car with Valet, tipped the Valet service when leaving the car only to have some one back…read moreinto my car. This caused 10k damages on my 2023 Corvette.Joe Colucci (owner) will not return cals/emails and hasn't provided insurance info.

My husband and I utilized this parking garage/valet service during our recent stay at The Homewood…read moreSuites - Magnificent Mile in Chicago. Upon arrival, it wasn't completely clear to me whether or not they were associated with the hotel, but my husband later pointed out that their rates were slightly less per day. We paid $69/night for a total of two nights when the hotel's valet service is $72/night. Both options offer in and out privileges. Our experience was decent. We didn't have any issues during our stay and the parking attendants were kind and helpful. On our last day, we came down prior to our check-out time to inquire about having our car brought down for us to place our luggage inside before having the car re-parked. The attendant asked when we'd like the car to be there and assured us that it would be ready. That wasn't the case. When we arrived at the pre-arranged time, our car wasn't there and chaos had ensued. That was the chaos that we were attempting to avoid. They brought our car down in the next 5 minutes or so, so in the end it wasn't that much of an inconvenience.

Needed a last minute charter for a corporate outing. They were very accommodating, friendly,…read morecommunicative, and professional.

I hired MK Lighting +Design for my moms 80th birthday. I wanted to transform the venue from an…read moreindustrial look to a more elegant feel. I decided to have some drapery installed and boy did Marco with MK Lighting + Design come through!! The drapery looked fabulous and transformed the venue to look so elegant. Thank you Marco, I couldn't have been happier!! A++++ Customer Service