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    Valiant Roofing

    3.0 (2 reviews)
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    6 years ago

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    4 years ago

    Company is more worried about their money then helping you. Most of our neighbors never even have their gutters on weeks later.

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    Guardian Home Improvements

    Guardian Home Improvements

    (26 reviews)

    I needed a very small siding repair. I was NOT interested in a two step process with an estimate…read morefrom a salseperson followed by a visit from the actual workers. I made that very clear to the scheduler. The scheduler confirmed that that could be done. I subsequently received an email confirming the appointment. I replied, repeating my insistence that I simply wanted the repair made in a single visit without a separate visit from an estimator. Sure enough, an estimator arrived 20 minutes late without any equipment. He was downright rude when I complained, saying "no one does business that way." I told him that Guardian was put on notice at least twice that I was not interested in a two step process. I would not have bothered taking time off from work had they simply told me they required a two step process. At my request, the manager called me, and I explained the situation. She was pleasant on the phone and said that she would she she could find someone in the organization to address the issue. I forwarded the earlier email for her records. She promptly acknowledged receipt. That was all two weeks ago. I never heard from her again. She did not respond to three follow-up emails of increasing urgency. The repair still have not been made, and I am back to square one. I DID receive a robotext asking me to rate my experience. (eyeroll). Stay away from these people. They are arrogant and beyond worthless unless you have a major project, and even then you have to worry about how they respond to a problem. Dear Guardian: am sorry I am not worth your precious time. It will not happen again.

    Have had a LOT of communication with Guardian over the past few years. They did a sealant on our…read moreroof, but due to the age of the roof that plan did not hold up - they did explain to us that we really should have a new roof, which we agreed with and they subsequently gave us a credit off of the original quote. Workers were very diligent and hard-working. The project managers had to deal with extra problems that were uncovered when the old roof was taken off - many layers and uneven spots, for which we did pay extra. Our problem is with the follow up. While our manager/site boss - not exactly sure what his title is -was communicative during the process and did come back to follow up with some debris that was left in the gutter, etc. we told him that our large front bush got damaged. He assured us that they have a company that they work with, and that he would have them get in touch with us. That was three months ago, and I have sent him five texts, none of which were answered. While the roof itself seems fine, the lack of follow-up communication does not bode well for potential future problems.

    Infinity Exteriors

    Infinity Exteriors

    (46 reviews)

    Infinity Roofing. Recommended to us by a friend, Infinity has become our go to for those projects…read morethat I just won't be doing myself. I'm an electrician by trade, there are many things I will do, roofs and doors aren't on that list. Our first project was quoted by a salesperson named Aaron and it was a rip and replace of our roof. He was a good guy and came in and gave us a solid deal with all the service and upgrades I was looking for. Financed this venture through Enerbank USA and paid it off interest free in the years' time allotted. Our latest venture happened through a simple phone call. We had just dealt with the seriously cold Polar Vortex and noticed some issues with our doors. Infinity happened to call us to check on our roof and during this conversation, I had requested anyone with experience with doors. Well guess what, they do doors! About a week later a salesperson named Mark came out and gave us, the Provia doors booklet and a bit of homework. He then came back and we proceeded to build some doors, three to be exact. Again, we will be going with the 12-month interest free financing. We are excited as can be to get these new doors installed and seal this house up. In the business of home remodeling, there are many fast wheelers and dealers out there. We personally have found Infinity to be more of a partner than just a contractor in our home ventures. You really get what you pay for these days and pay for what you get, so why not deal with a company that has your back? I'll throw some pics up once our doors are installed. It was a little pricier than we initially expected but I am expecting the quality of the goods to be second to none. Another plus is not only did we get a deal for the time of year we are purchasing but we also received a nice loyalty discount of an additional 5% since we are on our second project with Infinity. That's what's up as every penny counts!

    AVOID INFINITY EXTERIORS AT ALL COSTS…read more They did not fulfill multiple aspects of the contract, our roof has been leaking all week just shortly after installation, and the company has failed to acknowledge or remedy this. They also chipped paint all over the exterior of the house and damaged our brand new windows. In addition, they reused extremely rusted materials despite the contract specifying they would be replaced. When told of these, the quality manager came out -- he papered over some issues, said he would get back to me on others (and didn't), and told me the area with ripped metal where water was getting in was "fine" (that night, we had even more water coming in). Our package also included a "50 point inspection" afterwards to ensure everything was installed properly. Not only did this not happen, but when the Quality Manager came out in response to my complaints he admitted multiple things were missed on initial installation. These were only caught by me having to go up on my roof and check, instead of the 50 point inspection. I am more than happy to update this review should the company decide to fulfill the contract and fix the failing roof. For now, I am forced to spend my time and energy calling, consulting lawyers, and contacting NARI.

    Aluma-Trim Of America

    Aluma-Trim Of America

    (12 reviews)

    We recently had Aluma Trim side our home and replace all windows. The project came out great…read more Their installers worked beautifully as a team. They treated each other (and us) with courtesy and respect. They were highly skilled at their jobs and worked very hard! There was no standing around, talking and wasting time. They arrived early and worked hard all day. The owner, Terry, checked in frequently to ensure the work was done properly. When everything was done, we were very happy with the results. Not only did our home receive a flattering face lift, but we've been very pleased with how much less drafty and chilly our home is. In fact, I asked my husband to lower the presets on our thermostat! One of our bedrooms, which was always very cold, is now toasty warm and comfortable. Bottom line: we wouldn't hesitate to recommend Aluma-Trim of America or to hire them for another project.

    Alumnatrim was the company that installed our windows that we bought from a local company. Terrible…read moreinstall. Been having problems with these windows for years. Had a few companies come out and all are confirming that the windows were incorrectly installed. Huge disappointment. Mother in law had the exact same windows I have, installed in her house a mile away but with a different company doing the install and she has none of the same issues I experience. In my mind, terry, while very pleasant, ripped us off and is a crook. I do NOT recommend this company. Stay away from them no matter how good the price might be or you will be replacing windows after 3 years just like me!!!! Andrew Rackowski

    Integrated Home Inspections, LLC

    Integrated Home Inspections, LLC

    (3 reviews)

    On the 11th my Realitor asked me who I wanted to use as a home inspector. I said Mark because of a…read morefriend's recommendation. On the 12th Mark emailed me saying he was set to do the inspection on the 13th. I had to ask what time my Realitor agreed to without asking me ha. Anyways Mark was super quick to respond and schedule. It was about $450 for a mid / small 2 bedroom duplex. I think he was there for about 3 hours. He was super thorough and explained a couple things to me as he was doing it even though it would put it in the report and I was probably slowing him down. The report was clear, thorough. The categories also help understand what you need to do immediately, soon, and later. His initial email said -Please find my agreement attached with pricing. I can have you sign this if you attend the inspection. Buyers typically make payment using check, cash, Venmo, PayPal, or Zelle. -He also lets you sign his iPad.

    Mark is such a nice and genuine guy. He took his time inspecting all areas of the home and was very…read morethorough. He also made a point to have us shadow him throughout the home and explained in detail points he was finding along the way. The report he provided with us after the inspection was detailed and included pictures that helped explain his points. There was one day that worked best for everyone schedule wise, and Mark made it work for the inspection. He was super flexible and fit in our appointment with only a couple days notice. I would recommend Integrated Home Inspections to everyone and contact Mark again if I need another inspection in the future.

    Valiant Roofing - roofing - Updated May 2026

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