I had a tooth removed under anesthetic. Everyone was very nice. No problems before, during, or…read moreafter.

The office staff are courteous. The office environment itself is lovely. The dentist is the issue…read moreand the reason I will not be returning to Dr. Gaston's office. Every in-depth interaction I have had with Dr. Gaston (a visit that required work performed by Dr. Gaston beyond a routine exam) has been tense to say the least and plain offensive due to the doctor's own rude, unprofessional behavior. The doctor's behavior during routine exams is direct, to the point, and he typically enters the room with a pleasant demeanor. The way he begins every exam or visit I have experienced is with a cordial attitude. It is only when he has gotten to work on my teeth, or had to answer my questions concerning the course of treatment that he turns from Jekyll to Hyde. Dr. Gaston seems to have a bit of a temper, and a large level of intolerance for his clients (and his staff for that matter). Under his care, the doctor has gotten visibly frustrated because I was moving away from him when he was cutting into my gums with a sander, and grinding my gums with "pliers" while trying to complete work on my teeth during multiple visits. None of those visits were with the use of anesthesia. Every time Dr. Gaston has to complete physically strenuous work on my teeth, he seems to get frustrated with the difficulty of the procedure. He seems to get down right mad (at me) if I react to pain when he is careless in how he maneuvers his tools within my mouth. On one occasion when he continuously scraped my gums and I moved away, he asked in a very short manner if I felt pain. When I said yes (as much as I could with my mouth wide open), it seemed like he was threatening me by asking if I wanted to be numbed up. It did not seem like an offer of concern. On another occasion, he insisted on using anesthesia while adjusting tension on my braces, even though the appointment was nearly over, and I had requested that he not numb my mouth. He said that he has a "no pain" policy and used the anesthesia anyway. In this instance, I could have tolerated the pain, but he disregarded my preference despite my objections. In other instances, he has not seemed to care at all about my pain, and neither chosen to anesthetize me nor use a gentler approach. So much for the no pain policy. With regard to my comment about the doctor's treatment to his staff, although every staff member I have met seems absolutely wonderful, and concerned with patient satisfaction, they seem to be on edge every time Dr. Gaston enters the room. I have never heard Dr. Gaston say a cross word to his staff, but he always seems very short and curt when he speaks to them. He also comes across as frustrated if he has to request they do something without having whatever it may be prepared in advance of his needs. My husband is a patient of Dr. Gaston's too, but says he has never had the experiences I have. My husband has never had the more in-depth treatments that I have either, but it may still be worth mentioning. In short, the dental work I have received from Dr. Gaston is satisfactory and not the reason I am unhappy with his services. It is the doctor's attitude entirely that I cannot accept. It isn't that I expect procedures to be painless, I just expect the medical professional to be...professional, and to have some modicum of concern for the welfare of the patient.

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Best dental practice I've ever been to. (and I've moved quite a bit in my life)…read moreDr. Rick is second to none --- and his staff is exceptional.

With a happy smile, I would like to say Dr. Nalley's bedside manner, including kindness and…read moreexperience, is impeccable. His follow up and "Nally's Magic Mud" helped my healing process. I had one wisdom tooth removed at the kind age of 53 and am scheduled for my second one this summer. His encouragement and knowledge helped him answer every question I could think of. He addressed all concerns before the procedure and was a wealth of insight as the process rolled out. I recommend Dr. Nalley hands down. He is the best! Shavaun S.

Highly HIGHLY recommend Dr. Nalley. My wisdom extractions at the age of 50 went smoothly. He is…read moreprofessional and made me feel extremely at ease. The whole procedure was handled top notch from start to finish.

I was a dental assistant for over 25 years..... I recently had an appointment with Dr. Scholtz. I…read morewas really impressed. I love his ethics and his compassion and professionalism, and personality. He's very much a perfectionist, which is what you want when they are working your mouth. He doesn't do or suggest things just to make money!! If you need something done he'll let you know but he doesn't go overboard, a breath of fresh air! The office staff was very friendly and good!

Very friendly, professional staff. wholeheartedly recommend this office. They go above and beyond.read more

Made an appointment for a soft reline, I talked to multiple people (who were kind) to make sure my…read moreinsurance was covered because I have to set up a ride and get a babysitter, so I didn't make a worthless trip. I get there early to do paperwork, wait for the dentist for over 45 minutes just for him to look in my mouth and tell me my only option is implants!! What a complete waste of time. They could've told me over the phone that they do not do soft or hard relines. They just wanted to get me in the office, see me for 4 minutes and bill my insurance!!

They haven't responded well to my ? about errors in their billing.I've talked to people there that…read morewere suppose to call back the first time they would call back the same day or the next.It took 8-9 days.Then the off mng was going to return the call the next day.It's been weeks.But I reminders me to pay.