Kevin is the best appliance repair person I have ever worked with.He is gifted at diagnosing the…read moreproblem and is honest in his assessment of the problem.My refridgerator was broken and the fix was expensive.Kevin suggested we try a simpler,less expensive solution first and if that didn't work,we would have to do the more expensive solution.I was so impressed with his level of expertise and his high integrity.As it turned out,his less expensive solution worked and I was so grateful Kevin was who he is...GREAT!!!

OK- so on Maui I feel like our standards are altered. And I shouldn't be suprised but:…read more 1) My phone call was promptly returned 2) I was able to get the parts ordered before the service call- based on the "error messages" on our oven. 3) The technician called when the parts came in. 4) Kevin made an appointment based on our availability 5) The tech came when he said he would 6) He charged what he said he would. (not to mention, affable, polite and helpful) It is extraordinarily difficult to get these 6 efficient steps in one transaction. And then the cookies baked...

Communication was great. Very easy to schedule and awesome quick service. We had to wait for the…read moreparts to come in, but they even made it out on Christmas Eve to get our fridge working again. Will definitely use them in the future.

We had a problem with our stacked GE washer, where clothes was coming out wet after each wash…read morecycle. That made our cleaning lady's job extremely difficult, as she was able to complete only one laundry cycle (wash and dry) in four hours. Liza (the owner of the business) and Leroy (appliance tech) were very helpful is setting up the appointment, diagnosing the issue (belt needed to be replaced) and addressing the problem! Mahalo!

My Maytag front load washer decided to lock up with a full wet wash on board...I called around to…read moreseveral services but the first one up was Jalvin...I'm in far Kula and he was here in record time...spent an hour+ getting the computer to unlock and reset its sorry self, testing that it would behave after he left (you know how machines can be if they think the repair guy/mechanic has gone!) Anyway, my wet/stuck load is merrily in the dryer and Jalvin is my new GO TO GUY!! Very fair price and great service!!

I contacted Jalvin to take a look at my Electrolux dryer which my tenants said was not heating…read moreproperly. Jalvin came out sooner than expected and serviced the dryer that same day. I should've asked him what his Service Call cost was, was a bit surprised by his invoice. Not the cheapest, but Professional, responsive and efficient!

I had an excellent experience with this company. I'm not sure which rep was on site but I…read morecommunicated via yelp for an issue with my dishwasher and someone responded quickly. Luckily they were available the very next day. My sister was home and said they were in and out within 30 mins, woah! I appreciate the clear and direct communication & the knowledge to get my dishwasher up and running again. MAHALO :)

no , they canceled the day before lacking technicians. I had to scramble to find someone !read more

The gaskets (interior rubber trim) in a Sub Zero freezer in the house I property manage were old…read moreand mouldy and it was time to replace them so I went online to the Sub Zero site and they suggested 2 companies on Maui for repairs. The first one I called was Maui Repair Service and Tim was extremely helpful, looking up the correct part, quoting a competitive price for labour and taking a cc payment for the parts. He kept in touch with me regarding their arrival and a date to install, calling me a couple of times and fitting in with my schedule which I really appreciated. His customer service was excellent. The install was quick and he cleaned the area too. Tim is a friendly professional who I definitely recommend for all your appliance repairs. I will be using his services again if needed.

From the owner: Maui Repair Service LLC has been an Authorized Factory Servicer for Viking, Sub Zero and Wolf and…read moreCove, products, has been in business for over 35 years in New Jersey doing business as Hunt Appliance Repair. We service high end kitchen appliances. Sub Zero, Wolf, Cove, Scottsman, U-line and manage, coordinate and participate in a wide range of activities related to the cooking and refrigeration industry. We perform complex troubleshooting, problem solving and demonstrate the ability to improve productivity. Our establishment as high degree of trust and credibility ensures we meet aggressive projects schedules and exceed established goals.Flat-rate Pricing: Customers are conditioned to expect a given price for a given service. take the simple purchase of a hamburger for example. The fast-food restaurant has taken into account the cost of the ingredients, transportation, storage, preparations, packaging, labor advertising and margin to come up with a fixed price for the finished product. This eliminates any anxiety about what they will actually pay. How much time a technician spends on a job does not seem so important when customers know that the price is not going to change. As the fact, the more time spent on the job may the have more value for the service. Obvious advantages: The technician is not required to determine pricing and can concentrate their work rather the amount of time they are spending. The pricing structure can be changed before the job has begun.

They fixed my washer that was covered under warranty super fast. They were booked out 2 weeks but…read morethat's to be expected expected when you see the expertise. Worth the wait. Highly recommended

Alyanna was fantastic! Had our problem fixed in record time. Great personality and her knowledge of…read morethe appliance was remarkable. Big thumbs up to Alyanna!! Mahalo!

I would highly recommend using Jack's Appliance. I had a problem with my washing machine and saw…read morethey had great reviews so I decided to give them a try. The call back was quick and the gal was super nice who took all the info and set up the appointment. The tech was able to come the very next day. Cruz was very professional and knowledgeable and very nice. He figured out the problem quickly and thankfully it wasn't serious. He fixed the machine and made sure it was running properly before he left. The cost was reasonable. Definitely would use them again.

Technician overstated what needed to be done to repair the dryer. At first I was told it could be…read moredone within 2 to 3 days. Then I was told it would take over two weeks. They took my credit card information and said they would not charge until the job is complete. They charged it before ever even called me back to know when they could complete the job. I left seven messages and did not get one phone call back. I was trying to inform them that I found another repair person that fixed it. They're on site immediately and that what they were claiming to be wrong with the dryer was incorrect. I am disputing the charge with my credit card company as they did no work at all and have tried to bill me almost $800.

I hate giving bad reviews but my goodness this company is terrible!…read more GE Appliance Repair contracts with Appliance Repair Maui to service it's customers appliances. However Appliance Repair Maui does not care and doesn't go to confirmed appointments that GE makes for it's customers. Things I don't like about Appliance Repair Maui: 1) They don't show up at scheduled appointments. I waited all day and they never showed up! They were supposed to arrive between 8-12.... 2) They never answer their phone! Call in the morning. No Answer. Call in the afternoon. No Answer. Call in the evening. No Answer! So sad.

I was totally satisfied with the punctuality, diagnosis, ordering of required parts and the final…read moreinstallation of new required parts for my cabinet faced Kitchenaid refrigerator. The whole process took less than a week; where as A & E Factory service contract technicians with KitchenAid from Oahu came two or three times and didn't fixed the refrigerators water filter leak problem. I don't know what really happened with the prior two negative reviewers comments, but my experience was completely different than theirs and I question their motive.