I chose Walnut Creek Audiology because of the reviews on Yelp, and I am glad I did. From the moment…read moreof my first phone call, I was treated with respect, as if I really mattered. When I arrived for my appointment, I was greeted warmly, and I doubt I waited more than a few minutes to be taken into the exam room. From there my history and questions were answered, followed by comprehensive hearing testing, and I truly appreciate having the tests explained as they were administered. Results of those tests were also clearly and specifically presented to me, along with the options I had going forward, Needless to say, I was impressed. I left hearing so much better than when I first arrived, and I will definitely be back when the need arises. Thank you, Walnut Creek Audiology, for a first rate experience, and thank you, Yelp, for steering me in their direction.

My husband had to get his earwax cleaned and molds done for custom earplugs. Walnut Creek Audiology…read morewas extremely responsive, and booked an appointment for him for the next week! When he arrived, they got his ears cleaned out (he said he could hear in 3D when that was done) and did the molds to the specifications of the earplug company. They sent him home with the molds in the box ready to ship! We are very grateful for how well they handled this one-off request, and highly recommend them if you need molds taken!

A friend once told me that if you have difficulty hearing, then perhaps you should try getting…read morehearing aids. That advice, from a friend, led me to the Better Hearing Center more than 10 years ago. I bought my 1st pair of hearing aids from that center, where I was tested and obtained very specific results regarding my hearing loss and the possibility of assistance through multifunctional hearing aids. The Audiologist, Ms. Flores, is extremely proficient and familiar with specific hearing loss and electronic assistance through various make and models of hearing Aids. It's always a pleasant medical appointment and the staff is both friendly and professional, i recommend the Better Hearing Center for all medical hearing tests for Everyone. In this day and age, hearing the exacts words spoken is crucial to daily life.

Everyone is helpful and friendly and very knowledgeable. Couldn't ask for a better group of people…read moreto help with my challenging hearing

Our primary care is wonderful. First class care. Office support staff has been wonderful.read more

Not enough time to try different hearing aid and they keep the medicare $800 per hearing aid…read morebenefits.

I really appreciate Toby Hill for hearing evaluation. I have mild to moderate upper range loss…read more It is fairly stable over the past 10 years. I am not a good candidate for hearing aid because I am very noise sensitive. I use noise canceling headphones a lot. Toby is very empathetic & supports me without judgment. I highly recommend this practice. I was treated with courtesy & respect.

Mr. Hill is very professional, friendly and the staff is very efficient and adheres to Covid…read moreprotocols. I have been using them for over a year now and they are very responsive to my questions and provide very detailed answers. Hearing Aids are very high tech now, so getting help is essential. Highly recommend them!

Dr. Chua-Lim was my pediatrician! I don't see her anymore, because I'm an adult, but I always loved…read moregoing to her office. It was never scary to go to the doctor when I knew I was going to go see her. I don't know if this is still true, so be sure to call and ask, but when I was a patient they did pretty much everything right there in-house. They did vision and hearing tests, immunizations, wellness exams, drop ins for sick kids, and urine tests all right there in the office. I really have nothing but happy memories of her office, which is saying something if you know how miserable kids can be when they're sick.

Do not see her if you are breastfeeding and co sleeping! She will make you feel like a horrible…read moremother! I made my son his solid food and she suggested that I should go look at what they are selling at the stores. WTF? She said I should try to make whatever they are selling, but I thought fresh is best. After today's visit, I called to switch doctors immediately.

Bloom Hearing consistantly demonstrates a philosophy of putting the clients need first. Extremely…read morecourteous, friendly and knowledgable. Jeff the audiologist on site is absolutely the most helpful and knowledgeable person in this field I have ever experienced. Truly a rewarding and refreshing experience dealing with him and this firm.

Do you think these people will be there when you need them - maybe not!! I called for an appt. &…read moregot the message - open 9-5 except for lunch - leave a message we'll call you back!!! Didn't happen! So I dropped by the facility to find THEY ARE GONE! No notice - no information on the door - just gone! I will NEVER deal with an independent dealer again for something as necessary & expensive as hearing aids. It's Costco or Kaiser for me - I know they will be there!!

Scheduling was impossible because we were matched with a therapist on the East Coast, and we're…read morebased on the West Coast. We were forced to sign up over Zelle, which should have been our first big red flag. (Unlike using a credit card, I've come to find out, Zelle does not offer purchase protection or help in cases where services were never rendered.) The team agreed in writing to give us what should have been a simple refund, and then changed their minds, stopped responding and never credited us for services we were never able to use. Terrible and dishonest customer experience, and would not recommend. We're sticking to in-person support with reputable companies.

PenguinSmart has been an excellent resource for my husband. Due to a head injury, he now has…read moreGlobal Aphasia as well as cognitive disabilities. Teaming up with PenguinSmart to give me tools and resources to help him gain speech skills has been a real lifesaver. Although he is unable to interact with the SPL Therapist or Coach himself, I am able to execute what they give me to help him improve. They offer several ways to stay connected and to keep track of progress, they also require homework and ask for communication. It can be time consuming but it is only so they can provide the right type of support as he progresses. They are very understanding and want you to be successful! Our meetings have been 100% virtual which has worked wonderfully for my family. Scheduling is easy and all the associates I have worked with have been very friendly! If you have a child (or adult) with speech needs, I highly recommend you partner with PenguinSmart!

Both my autistic kids ages 4 and 8 are undergoing speech therapy under The ProAActive SLP. What I…read morecan say is, I wish I found out about them sooner. Ms Suzanne and Ms Carrie are knowledgeable, skilled, experienced, empathetic, lots of energy and positive vibes, and they also provide at home learning tasks which is needed for continuity of care. My kids made a lot of improvement in a span of weeks, especially my son who is nonverbal, is now able to convey his emotions. The office is clean and well equipped. We definitely made the right decision.

Highly recommended business.For any language related needs like augmentative & alternative…read morecommunication,childhood apraxia of speech , American sign language,even for english as a second language,translation english to other world's languages,audiology,e.t.c...virtual consultations or in person appointments.-this is the only place that I would recommend to go to .They are working after hours,Saturdays and Sundays,literally 24/7,coming to their clients homes all around the East Bay,no charge for the visit. Thank you,ProAACtive SLP !

Dr Jacobs is the best allergist in the Bay Area, if not California. So experienced and amazingly…read morekind and thoughtful. Such an amazing diagnostician.

Utter medical negligence by this so called team. I was anticipating a change in pharmacy benefits…read moreand a change in medication with the new year. I met with Dr. Jacobs on December 12 to go over the changes so we could get the ball rolling and not have a delay in my immune treatment which I require every 3 weeks to stay healthy due to a serious immune disorder. He assured me that it would be handled well. Then almost month later I call back and find out nothing has been done. The office didn't have a new script from the Dr. The contract worker they had hired to deal with insurance benefits at the office still didn't know I had a new pharmacy benefits provider. She was trying to order the old medication from the old benefits provider. So I spent the next two weeks on the phone for entire days - leaving messages, waiting on hold, coordinating between nursing staff (bc the dr was now on vacation), the independent contractor who didn't understand my insurance change, my pharmacy benefits provider and the pharmacy filing the order. Babysitting grown adults who are getting paid to apparently not do their jobs. The office at first admitted to dropping the ball, then they each slowly started to blame other people in the office and I realized what a toxic dysfunctional mess the whole operation was. Perhaps they once were good - the vast majority of these five star reviews are many years old. Today, I think they can handle routine allergy shots. That's their bread and butter. Anything more is a deep stretch for their abilities. In the end I finally got my medication two weeks late and it would have been even later if I hadn't borrowed a medical pump to use from a complete stranger. This was an incredibly stressful process that would have been avoided if people at this office understood how to do their jobs.