I've bought 2 cars from EZ and that's exactly what it was, EZ!! Chris is such a nice guy and the…read morecars are all in great shape! I will refer people and buy from them again! 5 stars!!!

Was promise an extended warranty was told if anything wrong bring it back within 30 days and we…read morewill fix it well they lied when I came back on a safety issuereguarding the steering they basically told me it's my problem please do NOT give this dealership your business they will sell you a lemon and put it in a dress rate em negetive 10 as far as customer service goes. Piss poor customer service!

I want to sincerely thank Mr. José Burgos and Mr. Luis for all their help today in getting my car…read more This was my first time purchasing a vehicle under both my name and my company's name, and I couldn't have asked for a better experience. The entire process was much faster and easier than I expected. They helped me every step of the way, from the paperwork to having everything ready for me to drive away with my car. José Burgos, I'm truly grateful for your help, your attention, and for making the whole process so easy. And a big thank you to Luis as well for all his help. You definitely earned a loyal customer! God bless you both, and thank you so much for helping me get my car so quickly.

I had a great experience working with Eboni. From the beginning, she was knowledgeable,…read moreinformative, and took the time to answer my questions. What I appreciated most was that I never felt rushed or pressured. Eboni went out of her way to explain everything and maintained transparency at all times, which I appreciate. For that reason alone, I will be referring friends and family to her for future sales. You can purchase a car anywhere, but her professionalism, kindness, and attention to detail made the entire process worthwhile. I'm grateful for all of her help and would highly recommend her to anyone looking to purchase a vehicle.

Horrible , we were dropping off my car for no ac so we drove in 95 degree weather for two hours ,…read morethey told us to drop off my car Sunday before we have it serviced on Monday . We live an hour from it and took us a couple hours to get everything prepared. We leave get there , and every gate was locked no one answered the phones and we looked around and called 20 times , left voicemails and nothing we heard nothing . Whoever the lady was that told us to do drop it off doesn't know what she is doing this is just embarrassing .

Purchased vehicle in mid March. Actually had my own financing and overall purchasing experience…read morewent well. Was told my CU hadn't paid them about 7 days later and called my CU . Basically the phone works both ways. I paid loan off and told CU to issue the check since loan was completed. About a month later, late April asked where my title was? Then the finger pointing came out. To date I have well over 150 hours of my time invested in getting my title. Called CU, Dealership, local DMV and even drove to Raleigh to get my title. Here I am, 5 full months later still without title. I have relocated to another state and the local DMV is involved, and they were told the title would be overnighted to them so I can get local plates a week after receipt. This whole process seems a bit odd, even though in the sales contract I paid several hundred dollars to the dealership to perform the process. I kept asking today about this but crickets in return. From the start there was no dealership ownership in the issue or accountability but plenty of we don't have it, check here or there, and I did At my time and expense. However as a former retired laboratory manager I made my people after they vented, provide a positive attribute to the problem, mine, the Service department performed well.

Without a doubt, this was the most pleasant car-buying experience I've ever had…read more From the moment I walked through the door, Destiny exceeded every expectation. She was professional, knowledgeable, and genuinely focused on making the process easy and stress-free. Unlike many salespeople, she never overpromised--she simply delivered, and then went above and beyond. Her level of professionalism sets the standard that other dealerships should strive for. She was honest, attentive, and made sure every detail was handled without ever making me feel pressured. Buying a car can often be exhausting, but Destiny made it effortless from start to finish. She has earned a loyal customer, and I wouldn't hesitate to recommend her to anyone looking for a new vehicle. She truly deserves a 10 out of 10!

I wanted to express my appreciation for the outstanding customer service I received from Chad this…read moremorning. In this busy world, where priorities keep shifting, he put me at the top of his list today. Chad's small gesture this morning made up for all the negative experiences I've had with this BMW dealership in the past. Thanks, Chad!

Amazing staff, the salesman was very patient while I checked out the car I bought from them. A week…read morelater the vehicles battery was going bad, their car mechanic was able to get it replaced immediately without extra cost on my end. Eagle Motor Company is a great place to go for used cars.

Friendly and helpful staff. No pressure sales, they listen to what you want and try their best to…read moreaccommodate you.

This a copy of the email I sent to valley vw. I am waiting…read morefor a reply. Just to let you know,I took my vehicle to a mechanic my brother-inlaw recommended.  He looked at the car and determined that problem DID NOT lie in the key barrel or ignition ,but that the micro switch your shop installed was improperly adjusted. He also checked under the hood put in a bushing that was missing. I can only draw one of two conclusions from this. 1. Your staff made a mistake through sloppy work and refused to admit it. Or 2 . It was done purposely to upsell a part I did not need. Either way it does speak to competence in either scenario Your mistake cost me $162.50 to rectify. The right thing to do ,since you claim to want to make it right. Would be to re-imburse me for my time and money. While im highly doubtful this will happen i will be sending this email to volkwagons corporate office and of a review my adventure with both you and Eric at valley volkswagon. Needles to say you can expect no return business from me. Sincerly, Preston Houser

I've brought my car here for 4-5 years and the service department has been amazing. Everyone has…read morebeen friendly, they provide a shuttle service which is accommodating, and their waiting area is well kept. Their inspections now include audio and video from their certified tech's recommendations. Which shows the cost per service, total, and can easily be approved or denied from your phone.

You know when it's time for a new car. Sometimes you just swear you won't spend another dime on the…read moreold one. Sometimes your needs change. But the fear of being overwhelmed by pushy car dealers and being pressured into something your not sure if you wanted or can even afford keeps you holding on to that clunker. I knew it was time. My midlife crisis sports car no longer fit my needs or my comfort. I looked around at several models, makes and dealers. The Escape seemed exactly what I wanted. I used a phone app and was overwhelmed by 37 phone calls within 2 hours. But this dealer was closest and had great reviews. I met Rich and he did a great job- I chose an Escape, but spied a dealers demo model on the lot- 2000 miles but a great bargain. It did take a while back at finance, as expected, but I know Rich made a great effort to make it a good deal. I got $1000 off from a First Responder coupon, another $1000 in dealer coupons, about $4000 off retail because it was a demo, and my trade in paid off even. That's the kind of effort you rarely see from sales staff. Although I walked in nervous and ready to get scammed, it's a week later and I still love my car and know it got a legitimate deal. They earned these five stars.

I don't think I can even explain the amount of frustration that Lafayette Ford has caused. They…read morehad my truck for 67 days and never diagnosed the cause of a parasitic draw. I contacted the Ford customer service center to resolve my issue and the service managers solution was to have us come pickup the vehicle. The manager wouldn't speak to me or return a call even with Ford calling them directly. I wouldn't be so upset except, instead of being honest "we didn't fix it" they put on the paperwork that it mysteriously disappeared on its own (not exactly in those words). So it has been in my possession for 30 hours sitting in the driveway and it's being towed again because the draw drained the battery. (hopefully it's not going to another worthless mechanic) On a side note the sales department tried to be helpful. Julie the loaner coordinator was very friendly throughout the whole process. She tried very hard to accommodate and keep us informed. Mark, the service advisor, tried his best but he was the middle man between an incompetent tech and unsatisfactory management. They were trying to blame the power drainage on our Apple tag keychain or accusing us of a 3rd party application. 2022 Ford F250 Lariat diesel with nothing aftermarket. Completely unacceptable

Hello, We bought a really nice 1996 white Corvette at this dealership. This car was advertised on…read morethe Internet and we got a great price of $4,750 and the car runs great! We did some minor work on the engine and brakes to fix it up ourselves. The cars paint was redone by us to make it look good too and it was very little cost on us because we did it ourselves. This is good dealer to buy a car from especially a Corvette our favorite sports car!

I bought my first car there 20 years ago and had a great experience. Obviously times have changed…read more The most recent car I have purchased has had 2 major issues in 2 weeks! The Catalytic Converter less than 24 hours after purchase and the ECM 1 tank of gas after! They are refusing to repair the ECM. I have 3 teenagers trying to make it during a PANDEMIC and this business has 0 moral compass! North Carolina needs to join with other states and stop allowing the sales of "AS IS" cars by dealerships. https://www.change.org/ncasiscars

If you want A no hassle buying experience go to carmax. If…read moreyou want to laugh and have A good time while buying your next car come to this location and ask for Randy. I went to multiple dealerships looking for the same vehicle and I specifically came back to carmax because they made me feel comfortable and not pressured to buy. Randy on the other hand was an awesome guy to spend A few hours with. Obviously buying A car takes time and he made sure that it wasn't boring. 10/10 would recommend you to come here just for his jokes. Thanks Randy!

I wanted to sell my 20 20,000 Jeep Wrangler Carmax they had a similar Jeep on the lot older with…read more20,000 more miles on it. They were as selling for 25,000 they offered me 15 and then we're slide when I pointed out the other Jeep and said they need to make a profit.. well I agree they need to make a profit I think their profit in excess of $10,000 is a little excessive. Thing twice before you sell their car to them or buy a car from them. That is a ridiculous business model, but I guess it works. There's a lot of suckers out there.