We went with Paragon as I figured if you went with a chain store they would buy from Paragon and…read morejack up their price so you pay more. Measurements were exact. Installation quick and easy. They followed covid protocol. Fantastic job from them. All done within a half day and this was back in October 2020. A few months later the stone developed a crack from an unseen flaw. Called them up and they sent someone out to inspect the flaw. Through job done. Nothing was dropped on it or anything. Just one of those things that happen as we all missed the flaw and want noticed until June 2021. New same stone was ordered and a date set up. They came at 8am and the old counter top was out in an hour. Our back splash is one of a kind and they didn't harm it at all. Excellent job done. New stone installed and all is done. They are a bit more expensive because they only use top of the material that you will not have a problem with. Service? Top notch. You can't ask for anything or anyone better. They have top notch staff, right from sales selection staff to installation. I cannot say anything bad about them. Use them. You will be greatly satisfied looking at your counter tips for years to come.

I had my second kitchen counters done . I loved the end result. Everybody I dealt with was awesome…read more. Very friendly and helpful. Timely responses and the installers were very nice . Thank you Paragon!

Did a poor, poor job of installing laminate in bedroom, they…read moredid not level properly around closet tracks. very amateur job and this is not the kind of work one would expect from end of the roll.

So disappointed in the service I received at this location. Ordered first set of area rugs and…read morethey came absolutely wrong color. Re-ordered what looked like white rugs in the store and got them home and they were yellow. I called to let them know and was spoken to in such a disrespectful manner and told that the lighting watts in the store were much brighter than the ones in my home and i should consider changing my home lights. Why would I want my home as bright as a warehouse? Too boot, I was really made to feel like I screwed up and not offered any assistance to rectify the problem. Not even a store credit for future use, which i would have been grateful for. Instead the store owner/manager continued to say, listen, let me explain this to you ... I felt like he thought I was stupid. I would not recommend this location especially if you are a woman on your own.

I recently had my whole kitchen renovated and I was initially unsure of what to expect as this is…read moremy first renovation. I was highly impressed with the customer service, skills and technique of this company. Yes, due to unforeseeable circumstances there was a delay in some of the cabinets arriving as they were from overseas. However, I think the communication through this transition was amazing. Dom Peluso made it happen... the finished product was beyond my expectations and I would definitely recommend this company for any future renovations to others looking. 100% professional and customer courtesy.

Buyer beware. If you do any level of new construction and/or renovation and timely and accurate…read moreordering and delivery is important to you, then stay far away from Prime Cabinets. From the designers to the ownership, everyone is a "yes man". The concept of customer service is lost on these folks; they simply do not care. Everything will look perfect until you pay that deposit and then you'll start to see the red flags. One thing will be written and/or recorded and you will receive something entirely different. The "designers" simply don't pay attention and you find out your order is wrong after it has been delivered, despite numerous confirmations beforehand. It is extremely challenging to work with people that say one thing and then ultimately do something else. The worst part is that as the customer, you are blamed. In my situation, I had visual proof (paper trail) showing that the designer made a major measurement error, even after final confirmations and after I was told all requests have been correctly submitted, and this was brushed off entirely. This is a clueless company. Customer service aside, the big issue is all of their cabinets are made overseas in China. This has nothing to do with quality but has everything to do with timing. From the beginning, you'll be waiting at least 12 weeks for initial delivery; everything is sent via boat in containers. If something goes wrong, you'll wait another 12 weeks (15 weeks in my case) during which time I was given continual lies about the order status: "it will be two weeks", "it will be two more weeks", "it has arrived", "it will still be four more weeks". Yes, you are reading this correctly. After being told "it has arrived", it was another four weeks until it actually arrived. You have to ask yourself: why would they lie about this? Or do they simply have zero control and insight into their own supply chain? I do not know which is worse. If you've worked with this type of cabinet company before, you'll know that something **always** goes wrong due to their incompetence. Had I known how clueless these people are, I would have stayed far away. This is what happens when you focus on price before quality. A lesson learned for me that I hope those reading this do not repeat. If you want speed, accuracy and quality, stick with a local company that manufactures locally. Cost may be marginally higher but you'll have a better outcome with more timely results. The response times will be faster and you'll get your order much quicker. Within one kilometer of this company are 10 other cabinet companies to choose from. Seriously shop around before even remotely considering these guys. Trust me, this will save you a lot of time and likely money too overall, with less headache. The old saying really is true: "you get what you pay for". Buyer beware.

Great selection and fantastic staff to work with - honest, knowledgeable, responsive, and…read morerespectful. Im a repeat customer and I've referred my family, friends and clients to Absolutely Floored and they were all very happy with their flooring products and service.

Absolutely floored installed Appalachain hardwood throughout the main floor of my house, they did…read moresuch a good job. They came back and installed carpet on my staircase and its really held up great. I would highly recommend them.

The King of Floors is a well deserved name. We went there after checking out many other flooring…read morecompanies. We were greeted by Troy, the store manager who spent a great deal of time walking us thru the warehouse. He listened to our concerns and questions about such a big project for flooring for our large area. When we left, feeling confident we had made the right choice, we couldn't believe the low cost compared to the other stores. Save yourselves a lot of time and just go there, that is what we now tell all our friends. Terry G

Troy was great. I would 5.5 if I could. Thanks for everything. I love my new floor. It looks…read moregreat.

Wisam greeted me with a smile, answered questions and showed me products when I said what I needed…read more He carried the flooring to my car and arranged for the carpet installer. Everything went smoothly! Great guy!

We recently had new carpeting installed on our stairs. We got good service from Brad without any…read morepressure. Mike Knudsen installed it and was very good. We were very happy with our service.

Jon and his team are amazing to work with. I have used them for my Kitchen and both bathrooms. And…read moreused them on multiple occasions for Jobs. I've never had an issue and can always count on them to do the job right!

Black Pearl installed quartz countertops in two washrooms and in the kitchen with a waterfall a…read morebreakfast bar and a full backsplash. They also mounted my undermount sinks. There were a couple of little glitches that we worked through. I'm very picky although I can say that I was very impressed with their workmanship and install to a point. Make sure you do your homework and ask lots of questions. They broke the vanity drawer support, then haphazardly tried to fix it with silicone. They didn't tell me they broke it. I found out when I was reinstalling the drawers. They stated in an email that they were sorry and tried to justifying it, and didn't offer to fix it. When they sent me the final bill, I deducted the repair amount, which they did not like and sent the bill back with the full amount. Also, the sink cut out was wrong, even though the correct size was on the contract. They wanted to reduce the price if I kept the wrong cut out, which I stated no I wanted the correct cut out. They stated they would remove and install the new counter same day and old counter would go in the dumpster, not a good carbon footprint. My thoughts were instead of wasting material they can use the counter with the wrong cut out and make a waterfall for the new counter and do a few other cuts for me also, me thinking outside of the box instead of the material going into the dumpster They also decided to charge me a $500 trip for taking out the old counter and coming back at a later date to reinstall the new counter. Yes, I added a waterfall and a a few other pieces which I had no problem paying for although I was not going to pay the $500.trip amount. This would not have been an issue if they would've made the cut out correctly the first time.