Mister is the best part of this community ! He makes sure everything is done right when he does it…read morethe first time ! Had a recent problem with the Valet trash service not being picked up between the times they allotted they came up with a solution hopefully it works. No complaints yet!

Eeek. If you expect a stable, safe place to live for the duration your lease, I'd look elsewhere…read more My family just had to move out in an emergency situation due to toxic mold and were left to come up with sudden unexpected moving costs and the hassle of finding somewhere else entirely to live because they would not give us the option of moving to a different unit for the remainder of our lease. On top of that, you don't get what they advertise. Pools have been open only a handful of weeks for the past two years, gym and hangout room are often closed, gate is always broken. Trash and dog poop everywhere. Revolving staff, maintenance is a joke, they ruined almost every belonging we owned by blowing toxic mold from the HVAC system and ducts all over our unit after gaslighting me that it was just dust. Professional testing proved it was in fact, toxic mold. Absolutely no recourse whatsoever from management to help us. Problem probably arised from multiple leaks and floods in my unit from unit above that were either not responded to in any type of timely manner or were not responded to with appropriate measures to prevent mold growth. My whole family has been extremely sickened from this, and we lost almost everything. On top of that, there was a time our fridge was starting to go out, maintenance never came for 5 days, by then it had totally quit, we lost hundreds of dollars in groceries, again, no recourse from the complex. If we didn't have help to get us out of the situation, we financially could not have afforded to move so abruptly on our own and that's a very tough position to be put in, I would be extremely cautious in moving in here because we were loyal tenants and were literally forced out in the middle of our lease at our own expense.

I moved into a one bedroom at The Venue at Hometown in February of 2017 and just recently moved out…read moreat the beginning of March 2019. In the two years that I lived there I never once had an issue, with anything. I never even saw a spider, bug, nothing, which I was shocked by considering I lived above a restaurant. I figured I would have to deal with something. I am a single female and never, not once, felt unsafe. The few minor maintenance needs I had were always immediately taken care of. The apartment was incredibly well insulated as I never heard my neighbors and my utilities were ridiculous low. $34/mo average on electricity. The staff was incredibly friendly, helpful, and always knew who I was. I only moved out because the lease was up and I was already at the top of my budget. This is a great property that's ran by great staff. If you're thinking about it. Do it!

Great apartment community. Great management! Excellent location to Fort Worth and Dallas!…read moreNice pool area, trash pickup, covered parking as well as garages. First floor retail, shopping close to Kroger and friendly residents

I have had the pleasure of living here for 4 years and would highly recommend them!…read more The Management is absolutely amazing esp Alissa, she never lets an issue go and does all she can to make it right! Tracy and the maintenance team also really care

Lack of water- on going issue with weekly shutdown. Sometimes we receive notice, most times NOT…read more Never had this issue until this complex. Very inconvenient.

Super upset with the way Sovereign hometown treats their residents…read more It has been 2 months since I've seen any landscaping done. After calling the front receptionist crew, they said they will let the property manager know. I've had this ticket open for 2 weeks regarding a huge ant pile. We pay for Pest control. Not sure what is holding their team back. It is frustrating. The apartment complex across the street that was here 10 years before this one looks 5x better. I just signed my second lease. That was a huge mistake.

I just toured here at Sovereign hometown and I have to say the staff is absolutely fantastic. I was…read moregreeted by Will as soon as I walked in and then Autumn came out to just say hello. He showed me a gorgeous 2 bedroom apartment that the patio opens up right to the pool as that is what I am looking for in my home search. The amenities here are fabulous and I can definitely see myself hosting Thanksgiving in their gorgeous skylounge that over looks all of North Richland Hills. This place is stunning and the customer service and warmth of the staff is very welcoming. I think I will be applying very soon and so should you.

Lived her for 3 years, since they originally opened. Started off great. Neighbors are very friendly…read moreand rarely loud. The dog park can get loud sometimes. However the staff has constantly went down hill. I seen 4 complete staff changes within the 3 years. Also the elevator is constantly broke. We only choose to live on the 3rd floor with children due to the elevator and It breaks at lease once a month.

I would give this place zero stars if i could. When i first…read morewent to tour this community I thought this is the place I could call home. Abigail was great and friendly. I asked her about what they accept regarding income verification to which she told me paystubs, bank statements and offer letters. I work in the restaurant industry so at first I provided them with a letter from my work explaining that I make my income in tips and my paystubs don't reflect on the actual amount of money made. They didn't accept that - I said ok. I then provided them with an offer letter of new employment along with my paystubs from my work as well as bank statements that proved I made my money in tips. I hadn't heard any update about my application so I called and Abigail explained that the property manager was on a retreat and was working remotely so if I didn't hear back on Friday then I would on Monday. On Monday I called 4 times - No answer. I emailed Abigail twice - No Answer. I received an email from Abigail on Tuesday saying she was out sick the previous day and so was the property manager. Abigail then explained to me that I needed to provide a paystub from my new job (the offer letter that I just received) and I was going to be denied if I couldn't provide that. In the offer letter I received, it states that I get paid monthly on the 15th from the month prior worked. Which means I didn't have a paystub from that job and I wasn't going to until a month later. But they had told me they accept offer letters? I then emailed Abigail asking for corporates information to of course - no response. Since I didn't hear back, I called, Abigail answered. I asked for corporates information and instead of providing me with a phone number, she transferred me to Brittney. I spoke to Brittney about it and she told me she would look into it and give me an update within 24 hours. It's been over 24 hours, still no update and still no corporate phone number. I emailed both Brittney and Abigail again about getting corporates number so we'll see if I get anything tomorrow. They say they accept offer letters but they didn't accept mine even after verifying with the company that I had employment there. I am a single parent trying to move to another state and they made this experience terrible. I wasted my time and money applying for this company.

BEWARE OF THIS PLACE! Don't be fooled by the cheap rent prices. You get what you pay for.... I…read morewould strongly advise anyone considering these apartments to look elsewhere. (I am willing to even provide picture and video evidence of all these issues I'm about to list. Feel free to contact me at 817.807.3239 :) Living here has been a nightmare from the beginning. The complex has a serious bed bug problem, and the management refuses to take any responsibility considering it was a problem before we moved in. Despite multiple reports, contacting the city of Bedford, they continue to lie. They even refuse 3rd party terminators to come in and handle the infestation because they want their own Joe Shmoe to make the $400. Car break-ins are frequent in the parking lot, especially on the South side and there's absolutely no security presence or effort made to improve safety. Residents play loud music throughout the entire night resulting in police being called out to the complex and it still continues. Good luck getting ahold of the leasing office. You can call 6-8 times a day, and nobody will pickup and nobody will respond to your emails. This complex is also claimed and told to be "Smoke free". However, numerous residents smoke indoors and outdoors completely disobeying this ordinance. We've even had a mother post on our community page with a newborn on an oxygen machine because her infant can't breathe the cigarette smoke coming from the nearby unit. Management DOES NOT CARE about residents' well-being. There have been multiple water shut-offs with little to no notice, sometimes lasting for hours. I've had to go to work numerous mornings without even taking a shower. EMBARRASSING!!! On top of that, sewer leaks in the parking lot and other plumbing issues are common and go unresolved for weeks, creating health hazards and horrible smells. Overall, this place is poorly maintained, unsafe, unprofessional and mismanaged. Save yourself the stress and money and look for housing elsewhere--this is not worth the cheap rent costs, repair $, throwing out your furniture, or even replacing your belongings infested with bugs.

I had a bad experience every step of the way, when I finally got a copy of the lease to read (after…read morethe power company shill had already called demanding a deposit), it didn't match what they told me verbally, and they weren't willing to make any changes. They misrepresented themselves and now I'm out an app fee and back to the search.

Worst Experience / Cockroach Infestation…read more I just moved out after a very disappointing experience. For the last three months of my lease, my apartment was full of cockroaches even in my bedroom. I reported it many times and management sent pest control, but the issue never got fixed. Living in those conditions was uncomfortable and unsanitary. When I asked for early termination or even a rent reduction, management refused. They promised to "help" if I didn't leave a bad review, but nothing was done. Then, after I moved out, they kept my deposit($300) and charged me over $1,000. The two ladies in the office were dismissive, rude and acted like having cockroaches was normal. This place does not care about its residents. future tenants, DO NOT RENT

pest infected, rude front office service, and extra fees for extra money. Maintenance also doesnt…read moremake anything better!!!

It feels like home, and I'm glad I was able to have lived in this area. The workers there were all…read morethere to support anyone that needed anything

!!!Apartment 1132!!! I live across the street. The guy who lives at this apartment comes in and out…read moreall through out the night and day, the people there are NOT on the lease and freely voiced that when they were outside just coming out of the apartment, I walked past the apartment going to my sisters who lives in the same building and the door was open and the house is so nasty! I went to the Office to complain but no one was there so I have sent a email with pictures and recordings. I hope that they take care of this issue I don't know what's happening with this place but I have been here for years and both me and my sister are looking for a new place to move.

I am a Texas transplant and have lived at The Logan since July of 2022. Ashley, Madison and Jasmine…read morein the office are smart, kind and professional. They build relationship with people in the complex. Because of a fire I have been in three spaces and each time these people and Sergio ( head of maintenance) were there - even the night of the fire last Labor Day weekend- Ashley and Sergio were with me at 330 AM on the floor , in the dark , helping me find my brand new kitten I had gotten the day before the fire. We also have the best pools hands down ! They are beautiful and large! You won't find what I am blessed with at the Logan in the BIG BOX complexes in surrounding areas. Thank you Logan team

Lived at this property for a total of 2 years and a few months…read more And I'm going to be fair I promise 1 this is a older property trying to charge new property prices Upon moving I found a place 300 cheaper that basically offers the same things 2 never fixed my toilet or garbage disposal in kitchen Several attempts but wouldn't last very long 3 unresponsive / petty staff / doesn't return emails or phone calls and when I went to move out, they wouldn't even give the place. I was moving my rental history there unless I was on notice which makes no sense to me. 4 the trash check out the pic That is what it looks like most days Enough said. In closing I wouldn't say my experience there was bad necessarily just I think you can do better for the price you're paying So you can go ahead and move there If u like But keep in mind you won't always be able to go to the bathroom do dishes or takeout your trash.

Loved these apartments right from the start..Management is everything and so much more.. I suggest…read moreif your looking for a quiet nice beautiful environment move to the Oaks of Arlington..

I had a wonderful leasing experience with the property manager today. I recommend this community…read moresolely based on the friendliness of the manager. This trait is hard to find!!