I worked with Judy closely on a trip to Italy in May 2018. Her input was super helpful and she was…read moreoutstanding at her job. My wife and I are seasoned travelers but we still felt we needed help with things like where to stay in the Tuscany countryside and what to go once we were there. Judy was very knowledgeable in that regard. She didn't just give one option and stick to it as the only way; she was open-minded and discussed her views on the pluses and minuses of different places and experiences. We made decisions on things that felt right and the experiences we had as a result were wonderful. Specifically, she helped us with where to stay in Montalcino and Venice (she gave us a tip on a hotel there that was so memorable), a walking tour of Cinque Terre, different towns to visit in Tuscany, and renting a car, and on and on. We very much enjoyed her approach and help with our trip.

Judy and Prestige Tours are so kind and generous. They know Italy well and should be considered…read moreyour first and only stop for booking Italy. The internet is great, but sometimes the peace of mind is worth the tiny additional cost. You get what you pay for as we found out!

i came into identogo to get some data for a new opportunity, when i arrived early... i was…read moreaccompanied by the most up front, honest, and the most hysterical coworkers i've ever met, they truly made my experience there worth it. i wanna give a huge shout out to john (i believe he was the oldest gentleman who was checking me in for my appt) tom, his next door neighbor who was giving him a hard time but in the best way possible, esp for it being such a busy saturday. and phil their other neighbor... these 3 gentlemen, had me dying the entire time i was there they def treat each other like family. i personally asked them for their names just to give them this awesome comment. keep it up guys!

We live nearby and have been using this location for annual inspection, oil change and other…read moreregular maintenances. Today I brought in my 2020 RAV4 Hybrid (it has only 12,000 miles in it) for a regular oil change and tire rotation. About an hour in, they called us saying the car needs $500 work, which includes alignment, break fluid flush and differential fluid change. At the heat of the moment, we agreed but it didn't feel right. When I went to pick up the car, I raised my concerns. Apparently in 10/2024 during my annual inspection, this AAA already asked me to do break fluid flush, which I agreed that time. How is it possible for my RAV4 of 12,000 miles on it needs another break fluid flush within 9 months?!!! After I asked sternly, the front desk talked to the back manager and refunded me the break fluid flush cost of $123. I didn't have enough energy to ask about the differential fluid change, which I'm pretty sure is not necessary for 12,000 miles. The back manager/mechanic never came out to explain or apologize. The whole thing today feels like a scam. As loyal AAA members, we are highly disappointed and grossed out. I think I will reconsider if we are going to use this location for anything again.

Amazing visitor center that has a museum, gift shop, bathrooms, and a movie theatre. The staff is…read morevery nice and the place is clean and looks renovated

I love the Avenue Two Travel Team. I work with them for all of my travel planning.  Every business…read moretrip and every personal/leisure trip.  They always get me room upgrades, better seats on flights, and amenities when I check into hotels.  I highly recommend them for anyone looking to book any travel.  I don't know how they do it but always surprise me with extras that I wouldn't get if I booked on my own. Just a few pictures of a trip they planned for me in Ireland earlier this year!

Derek has helped us explore several countries and states. His plans always included great hotels,…read moreand his recommendations for restaurants have been spot on. We have appreciated his attention to detail, communication with us, and especially his problem solving when once one of the side trip providers changed pick-up location and didn't inform us. Derek was quick to respond, even half a world away. Really nice to have that security as you travel.

Everything was so nice and clean! Employees were wiping down doors earnestly…read more Thank you so much. Lots of loos. Yay. It wasn't too crowded today. I'm glad it worked out so smoothly. We also got a couple of coffees to go.. Very thankful to all the employees who do their job so well!!

Restrooms are ok but a bit messy. No paper towels but they have the air dryer. Place is nice for a…read morequick stopover during a long drive.

Fantastic service from a small family owned travel business who knows a thing or two about travel…read more Highly recommend.

Mainline vacations is a smaller travel agency that boasts helping you plan a luxury vacation. Like…read moremost travel agencies, they also state that there are incentives and benefits they can give you by booking with them instead of booking directly with a large company. We made a large group reservation of 23 people through this company for a Royal Caribbean cruise for my fathers 50th birthday. I can honestly say that it was hands down the worst customer service I've ever received. Honestly if I could give them no stars I would. Yes my family had a lot of questions because it was the first cruise for many of them. But from the beginning we were greeted with attitude, condescension, and disdain. Jane (our travel agent) frequently mixed up paper work, sending information to the wrong houses and just throwing packets together with missing documents. Outside of calling to ask questions, which shouldn't be a problem, I never did anything annoying but I personally was always treated like a burden. My aunt and I wanted upgrades for our rooms since the prices had went down and Jane could not stress enough how annoyed she was by the process. And although we were very pleased with the upgrades, she failed to mention to us BEFOREHAND that it would mean losing the room credits we were given by Royal Caribbean, as well as being kicked out of our group reservation. Without this information, we obviously weren't able to make an informed decision and put my father in jeopardy of getting a room comp, which is the birthday gift we were all hoping for. But what really prompted me to write this review was that when I called to ask some clarifying questions a week before the cruise (I still hadn't found out where my room was for example, I didn't know where the itinerary for the cruise was, and all of my family were not eating together, though we explicitly asked that we could be) and get everything settled, before I could even begin to ask a question or state my concerns, the "manager" Craig, began to raise his voice at me. He was extremely aggressive and defensive, stating that the travel agent would not be "spending anymore time with this", that "Jane had bent over backwards for 'you people'" and finally...the best part...that "next time, you should call someone else because we don't want the business". He didn't listen to me and kept asking Jane, WHILE I WAS ON THE PHONE, questions, in an attempt to prove that I was wrong to call and complain at all. To be clear, I have no doubt in my mind that Craig is not a manager because his professionalism leaves much to be desired. This is my very first yelp review. That's how important this is to me. They have our money now, we are going on the cruise and we can't do anything to change the fact that we actually lost benefits versus gaining them with this travel agency. I just wanted to provide an informative review, especially since there are none for this company, to illuminate their business practices.

We faced a tragic emergency that required flying a co-worker and close friend across the country…read more They had a severe neck injury and needed to be transported with the utmost expertise, care, and safety to avoid making an already bad situation far worse. Initially, I tried coordinating directly with both hospitals and, in two cases, with air ambulance organizations. None were able to provide all the nuanced details needed to schedule the flight or coordinate the safe, secure sharing of medical information. Then I found Air Charter Advisors. From the moment I spoke with Matt Weiler, he immediately explained how the flights are handled and took over coordinating all parties involved. The ACA team kept us informed at every step -- from scheduling to door-to-door delivery -- and ensured the entire process went exactly as described, without a single issue. Surprisingly, they were also less expensive than booking directly through the hospitals or flight companies -- a significant difference in cost. If you want to save money while receiving expert guidance and premium care, Air Charter Advisors is the right choice.

We recently used Air Charter Advisors for a business trip from Chicago to Las Vegas with a team of…read more19, and the entire experience was outstanding. From my very first outreach, the service was exceptional. I worked closely with Matt Weiler, who stayed in constant communication throughout the process. Once our flight was booked, the Flight Support team ensured we had all the details we needed - where to be, when to be there, and what to expect. They arranged catered food, accommodated our beverage preferences, and made everything seamless. The flight attendant was also incredible, ensuring every passenger was comfortable and well taken care of throughout the trip. We look forward to working with Air Charter Advisors again in the future.