My car was hit while parked causing panel damage to the rear driver side. Unfortunately, this is not the first time. Both times Valley Honda Collison fixed my car within a reasonable amount of time considering the damage. Both times I got my car back like it never happened and even cleaned and vacuumed the inside of my car which was a very pleasant surprise. Hopefully I won't have any other incidents; if so, I know where to go. I only had to pay my insurance deductible. read more

I had my car towed here after a collision and it ended up being totaled so I had limited experience with their repairs. Regardless, the staff was very friendly and even made a trip out to find something in my car for me. If you use Valley Honda as your dealer it's a great choice as well because they gave me a $500 coupon towards my new car purchase! read more

I've taken multiple cars to this shop over the years (Hondas, Acuras, and Subarus), and they've always done a fantastic job. I often buy cars with a pearl layer in the paint, which makes it extremely difficult to match repaired pieces to the rest of the car, but they always blend the color so well you can't even see a difference. I'd recommend this shop, and will continue to bring my cars to them. (FYI: when it comes to the negative review I just read - body shops do not paint / buff the rest of your car when you damage a bumper; they repair what they are paid to repair by your insurance company. To expect them to paint / buff out 2-4 doors, side skirts and quarter panels - for free - because someone hit your bumper is ridiculous.) read more

Customer service is worst so far. The old lady does not know anything for my car and processes. She is complaining every times I called her to check progress. She neglected her jobs and responsibilities. read more

I was rear-ended last year and received a strong referral to Valley Honda Collision. They replaced my front and rear bumpers but did not buff out the rest of the car. My car is red and several years old, so it had faded a considerable amount over the years. When I got my car back, I had these bright shiny new bumpers next to the faded body. My car looked like a two-toned clown car. When we asked why they didn't buff out the rest of the car to bring it back to its original condition, the repair person's response was, "Well, I won't fix it for free." I will admit, the bumpers looked really nice and it only took a few days to get the car back. They also were very quick to send everything back to my insurance company to settle my claim quickly. Honda Valley does good work - just not the full job, and with horrible attitudes from customer service. I do not plan on going back there if I need additional body work. read more

Don't get your car repaired here unless you want them to put it back together with half the pieces missing and shabby work. When I told him about our complaints with his work he was dismissive and condescending in his speech and thought that I couldn't possibly know what I was talking about because I was a women. It wasn't until I had my husband talk to him and the dealership that he fixed it properly and told us there were things that he couldn't fix which was a lie. read more

My car was damaged in an accident and I took it to Valley Honda Collision. They originally told me it would take 4 days after parts arrived. It's going on 3 weeks and my car is still not finished. They keep giving me different dates as to when it will be done. Because they keep finding different parts they still need to order. The communication was very poor. Never did they call me and initiate any dialogue about what was going on. I had to constantly call them and ask them what was going on. They took so long I had to return the rental car and go without transportation. I feel this was completely unacceptable and I will never recommend them for anything. read more

Omg! I have had this place fix my vehicle on 4 separate occasions and this is the only place I will take my vehicle. Their attention to detail and constant effort to make me happy and comfortable is impecible. I have a luxury vehicle and the repairs are grade A+ and comparable to any other collision service. No one else will touch my car except for them!!! read more