Our car was involved in a minor fender bender (while parked). It took forever to get infro from…read moredriver's insurance company but once we got it to Coyle the whole repair was handled very smoothly. They gave us a ride home from dropping off and cleaned up the inside of the car which I didn't really expect. I would definitely go back to Coyle but hope I don't have to...

When your really not having a good day ( like when someone tear ends you) these people can make you…read morefeel like it's all gonna be ok They took care of my car - fixed her up like nothing ever happened and even vacuumed and cleaned her up before I picked her up. I hope to never see them again - but if something happens .. at least I have a reliable place to go!

Someone wasn't paying attention as they were driving and drove right into the back of my stopped…read morecar. Smooosh Their car was a leaking damaged mess. My car a smooshed bumper damaged trunk etc. City collision folks are very friendly and easy to talk to They work with Progressive insurance which was the person who hit me insurance I knew city was good they fixed my old car back a few years ago when it was innocently parked in Wholeys parking lot someone hit it if not for the lot attendant it might have turned into a hit n run. City takes care of it all Working with insurance Car rental was ready and waiting on this recent accident situation 2 weeks later Rex looks as good as new I really never want to come back but if I have to I will

It seems like good work, until time goes by. I had an insurance claim car repaired there 4 years…read moreago. I recently had a scratch from concrete on the side of the repair. I come to find out that City Collision did not use primer under the repainting, as well as did not replace the damaged quarter panel - causing it to now rust. This was a $6,000+ job at City Collision that I am now paying out of pocket to CORRECTLY repair.

Polite staff, and good service! My car was repaired with…read morecare and courtesy. The customer lounge was very comfortable.

After I hit a deer with my car, I was heartbroken -- the front end was in rough shape, and I had no…read moreidea what to expect just moving back to the area. A friend recommended Prime Collision, and I'm so glad I chose them. From the start, Tom and Susan were incredible. Tom explained exactly what needed to be done and kept me informed throughout the process. Susan took care of all the paperwork and made everything feel easy and stress-free. She even took the time to wait for me to arrive to pick up my vehicle after they had closed for the day. Not only did they do an amazing job -- my car looks brand new again -- but they actually finished the repair two days earlier than they originally quoted. That kind of efficiency and care is rare these days! I highly recommend Prime Collision to anyone needing auto body work. Thank you, Tom and Susan, for going above and beyond! Debbie Confer

Just want to add that after all these years (and I've been coming here for 20), the service and…read moreexpertise is just as great as it ever was. I prefer servicing my vehicle here even more than the dealer. Simply the best.

My son was home from college and needed his car inspected asap. Called around and this place had…read morean opening in 2 days with other days that week available as well. Dropped his car off and they call to say he needs new back brakes and rotors. My son being in college, decided he would put them on with his dad to save some money. When he picked up the car, he asked when he could bring it back to be re-inspected and the guy said he was booked for the next 3 weeks. In other words, because he wasn't making money, he would not re-do the inspection. Charged my son $50 for nothing, didn't even put an emission sticker on. The car is only 2 years old. I prefer going to a mechanic who doesn't want to take advantage of a college kid.

Wonderful!!! Really amazing service, top-notch work, fast turnaround and fair. The owner and team…read moreare honest and really made me feel comfortable. THE MOST professional and kind people. I will never go elsewhere. Highly HIGHLY recommend!! Thanks Brian!

My Jaguar V12 bumper cover was damaged when it scraped a curb while towing. Superb did the repair…read moreand I could not even tell where the damage had been. It was done when the owner said it would be and the car clean. I went back another time for a minor thing. The owner wouldn't even charge me. A friend of mine says she goes there for all her body work. I would recommend it any time.

I had a 2013 VW Passat that had some roof damage. Except for some initial snags with the them not…read moresending me right paperwork at first (rectified via email and fax) and getting the work on the car started (it was around the Thanksgiving holidays) it seemed to all go very well overall. I was very pleased with the repair work and I received the car back ready to go completely detailed inside and out. The biggest challenge for pick up was just trying to make it to the shop after work in time before they close. Ultimately I would bring my car back to them if I had to get more work done. Also I would recommend them to anyone in the South Hills who needs VW-certified collision repair.

So, a few things I'd like everyone to be aware: 1. Bmw535i…read morexdrive competition package accident repair Brought car in and other drivers insurance paid, outside paint only. After repair went to pick up vehicle and both front and rear bumpers had damage, worse than when it was brought in. They repaired both bumpers without explaining what happened, wasting my time. 2. Asked to install new black competition stripes on both sides, bought lower side stripes and they only changed the drivers side. I noticed it and asked where the other one was and they kept it. I asked them to install it as it was included in my price. They did the repair on drivers side. 3. Contacted Kilkeary's strip technician Tim C. Asked to replace a bumper stripS on my 2018 SHELBY GT 350 BU,PER STRIPES ONLY. Washington Ford recommended Kilkeary's so I called them. We agreed on a price to remove and reinstall bumper stripes only ($250). After 3 hours,he couldn't get the bumper off or the glue. He had no Rapid Remover liquid gel to remove the glue but did have a heat gun. He asked me to remove it, which I did and I removed the glue with my own Rapid Remover liquid! He came back and installed the stripes in 1 hour but refused to reduce his price because he still gave me 3 hours OF USELESS REMOVAL! He ONLY DID 1 USEFUL HOUR AND DID MY OWN REMOVAL! It's not my fault he failed! Criminal! I gave him an out by reducing his price but he wouldn't do it! Buyer beware! Check everything!!! I have pictures if you'd like to see them.

The Opeka location of McMurray appears to be on an unfortunate decline. Communication was…read moreoverwhelmingly poor. I am disappointed with the quality of service new ownership has offered. I will unfortunately be taking my vehicle elsewhere as management was horrible.

I brought my car to OPEKA based on great reviews. My car was backed into while I was parked, so…read morethis was through an insurance claim. After 2 weeks in the ship, my car was ready. However, immediately I noticed the spoiler was not on properly and it was scraped up! They said they would replace that. Then, I get home and notice the ORANGE PEEL where they repainted the quarter panels! It looks horrible, and totally noticeable. Then I looked closer and found so many chips in the new paint. The tail light was also sticking out as well. I'm horrified that this passed their final inspection and I'm wondering if all these great reviews are just robots?! I'll be speaking to their manager tomorrow, since I noticed this all at 5pm.

THE BEST! They care about their customers and the cars they work on. It is so evident…read more I had concerns because my brakes were grinding and thought I had to have those or the routers replaced. i called around and Penn Auto was able to squeeze me in the following week. I dropped my car off and they looked at it right away. To my relief, they explained that my car was fine and why the grinding was happening. While I waited, they turned the TV on for me and had a very nice waiting area. They didn't even charge me for looking at the car--I know other shops would have or would have tried to replace the brakes. I will be returning!

Advertising programming and diagnostics on your sign to get walk in customers but having a two week…read morewait time for service?