This Gerber location is the epitome of what good customer service is all about! I have used them…read moremany times before and was always pleased. The most recent time (February 2026), they outdid themselves! What was a very unsettling experience for me (the car accident) was made so much easier by their caring staff - every single employee I was in contact with was helpful and considerate. And my vehicle looks great- both inside and out!

A local car wash destroyed my new car in 2020! Gerber's fought with the insurance companies and got…read moremy car fixed for a reasonable price!

My car was hit while parked causing panel damage to the rear driver side. Unfortunately, this is…read morenot the first time. Both times Valley Honda Collison fixed my car within a reasonable amount of time considering the damage. Both times I got my car back like it never happened and even cleaned and vacuumed the inside of my car which was a very pleasant surprise. Hopefully I won't have any other incidents; if so, I know where to go. I only had to pay my insurance deductible.

I had my car towed here after a collision and it ended up being totaled so I had limited experience…read morewith their repairs. Regardless, the staff was very friendly and even made a trip out to find something in my car for me. If you use Valley Honda as your dealer it's a great choice as well because they gave me a $500 coupon towards my new car purchase!

Ignore the one star reviews! This place is excellent in every way. Very polite, affordable,…read moreexcellent work, and best of all, excellent communication. And the cleanest garage I've ever seen. Also, they never fix anything they don't check with me on first. They have kept my old car on the road for years now. Will keep going back as long as possible!

My car got into an accident and this place wasn't listed on the preferred mechanics but I didn't…read morecare. It is close and came reccomended from a family member. The customer service from the moment I called was phenomenal! They came and picked up the car after the battery was dead and communicated any issues frequently. They actually finished earlier than they thought and pickup was easy. These guys/gals/they are very professional and if I ever need their services I'll definitely be back.

There comes a time in western Pennsylvania where you have to make decision. Trade in or fail…read moreinspection. Rust repair gives you a third option. I set up an appointment and they quickly evaluated the rocker panels and cab corners, developed a reasonably priced plan and scheduled an appt to repair it. I had a trip planned, so I asked if their estimated time really was enough and they assured me it was. They met their deadline! It was very appreciated, especially since they ended up having to do more work due to more extensive rust. I'm very happy and the truck passed inspection without issue.

These people are literally the disease that pretends to be the cure. They tell you to bring in your…read moreOlder car and for $400 they will undercoat it and add life to the car. Then, instead of doing the Preventative maintenance I asked for, I was told that after descaling the vehicle, they would not undercoat it. It turns out that their version of descaling is actually sandblasting. So their Scam is to punch a bunch of holes in the bottom of your vehicle with a sandblaster. Then you have to either pay $110 to get your car back, Or let them repair the damage that they did, which I never got an estimate for although I asked for one. I stopped him when He got to $5000 on the phone, and asked for a written estimate. Went and got my truck. He made no effort to show me the damage or the repairs needed. I waited seven days and never got an estimate for the repairs. I did immediately take the truck to my mechanic who put it up on the rack and said there was nowhere near $5000 worth of damage And the only reason that the truck would not pass inspection was that they had punched a bunch of holes in it with their sand blaster. I will be reporting them to the Better Business Bureau, And all relevant law enforcement and regulatory agencies. They even have a form letter ready to shoot to you as soon as they de-scale your car. " We have descaled your vehicle and found issues that prevent us from moving forward. We will have an estimate prepared for you when you pick up your vehicle." Rust Repair Inc. - Castle Shannon - 412-884-7878 Don't waste your time and your money