I would like to start by saying that I & family have been a patient at Aquidneck Medical Center for…read morenearly 20 years. In that time I have recieved good medical care. I came to love my doctor, he savedmy life, literally, twice through his knowledge & keen observation. Recently my doctor dropped me, due to several failures on my part to make appointments. I can't offer solid reasons why I missed appointments, in alll cases, but as a single retired man, recently divorced, I found it difficult to make ends meet & at 55 its not easy to get a new job. Yea, its not easy. So during the past couple years yes my job (new) was priority over my appointments . I did call & reschedule, but those were never pleasent conversations. My last appointment my doctor (H.S.) treated me with distain, crudness, and lack of any compassion. Like he didn't know me. Next, I'm dropped as a patient. Yes, I didn't do my blood work, didn't know iI had an outstanding bill at blood work ? They wouldn't do it. Missed my appointment, yes, new job as manager of local small retail shop, couldn't leave, I'm manager/employee, 5 people. The missed appointments are billed & paid by BC/BS medical insurer. Now I can't find a suitable doctor. Who knows anything about my history. I have an injury, caused by prescribed medication (H.S,.) THAT HAS DEBILITATED ME, severe pain, and has moved me to near incapacitation. I have not taken medication for nearly two years for identified maladies, because I have no doctor. A few weeks ago I spoke with another retired friend, with out this being discussed, he told me voluntarly, exactly the same attitue and drop as patient story (H.S.). I, in disbelief, that a doctor would or could have this capability, capacity, compassion-less rude attitude. Does he know what trauma it is to lose a 25 patient/doctor relationship? NO BECAUSE HE HAS THOUSANDS OF PATIENTS, BUT WE PATIENTS HAVE ONE ONE DOCTOR! That I trusted his decisions, his life altering decisions as a doctor, that he was trusted with my life? Obviously he don't care, Aquidneck Medical Associate s don't care, & still have been unable to plead my position with either. It AMA is flushing old patients out for the new, with no reguard for the consequences on the patient. 25 years gone, no reprieve no discussion. I feel this is an a grevious violatiin of a care givers role. I my argument AMA said, and I quote "...missing appointments effects the Dr. schedule and income..." The doctor is paid a missed apointment fee. Yes, it may perdebate his schedule, but he is paid by me, my life survival day to day, trumps his schedule. I cannot give AMA, a good rateing for customer service or compassion, but all the doctors I have delt with, many there, are knowledgable & professionals. Consider this flaw if you think of being a long term patient of AMA. Its not just Dr. (H.S.) you dropped by the whole AMA! The Hippocratic Oath states the doctor is "for the convenience and advantage of PATIENT". Not the doctors schedule or income. The oath is lost & meaningless in this "doctor by digital" era. Good luck, with your care.

I waited over an hour to see my doctor just for a nurse to come out and say she wouldn't be able to…read moresee me today. I tried to reschedule and they scheduled me three months out. Would not recommend

Ive honestly never experienced care quite like this, From the care I received in the office to the…read moreservice I receive on the phone. Hands down best costumer service I have ever received at a doctors office. Tara and the front desk is a saint. Meg actually listens and is committed to giving you the best care and if she doesn't know the answer herself she is going to send you to the best person for the job. I had a lot of stuff that I felt was hard to figure out. When I went to MacRae Medical Associates it was like hitting the Staples easy button. I feel like for the first time in my life I have actually been listened to. For the first time in my life I don't have questions about my health I know exactly where I stand. This is the place to get your health under control and really take care of yourself. you're not just another number another appointment you're actually cared for. Macrea medical associates basically saved my life :)

I have had great experiences at Macrae Medical. Meaghan Macrae is a knowledgeable nurse…read morepractitioner who is very easy to talk to and always addresses all of my concerns. I have been able to get appointments with her easily and she has very convenient times including Saturday mornings. I love the office space too, great photos. It is a welcoming office. I would definitely recommend her to my family and friends.

My 100th First to Review!…read more I always find it somewhat awkward reviewing medical professionals... from doctors to dentists, therapists and the like, the unique relationship formed between specialists and their patients seem a strange thing to attach a review to. In any case, the scenario is easier when you have only good things to report. Over the years I have had to switch primary physicians a number of times. Since having left my pediatrician for obvious reasons, insurance changes have forced these necessary adjustments. Fortunately, these exchanges have led me to Dr. Michael Campbell's care. Dr. Campbell is an energetic, knowledgeable, and personable physician practicing Family and Internal Medicine in Fall River, MA. A 2001 graduate of the Philadelphia College of Osteopathic Medicine, this physician works out of Millview Medical Associates and is affiliated with several surrounding medical establishments. As a healthcare professional myself, it is sometimes difficult to find a physician who will treat you like a patient. What I mean by that is many physicians expect and assume that you know everything there is to know about certain conditions, lab work findings, and medications. This is not the case with Dr. Campbell. He takes the time to willingly review and explain concepts that though familiar to me, are a nice reminder, refresher, or lesson when it comes to my own life. I can only imagine this service is enhanced for those lacking a medical background. He never appears to be in a rush with appointments and don't let this statement fool you... I usually only have to wait about 15 minutes to be called into an examine room. I always feel as though my statements and concerns are heard thoroughly and options in care carefully weighed between the benefits, risks, and what would work best for me individually. It's nice to feel as though you have a working and collaborative relationship with your physician. If you are looking for a primary care physician and he is available to accept new patients, I highly recommend Dr. Campbell for your overall health needs.

From the owner: Dr. Charles Delacuadra is an experienced Board-certified Family Medicine physician. Dr. Delacuadra…read moreis a graduate of the New York Institute of Technology and earned his medical degree at New York College of Osteopathic Medicine. He completed his residency in Family Medicine at Good Samaritan Hospital Medical Center in West Islip, New York and has been a Family Medicine physician and Medical Director at Family Health Care Centers in Eastern Connecticut and upstate New York for the past 10 years.

Two stars only because the doctors working for this practice are great. This review is more…read moreconcerned with their support staff, which is laughably lame, rude, and unprofessional. Let's start with calling the practice. As no one here ever answers a phone, you will be treated to the longest recorded message I've ever had the displeasure of listening to. Leaving a message with staff more often than not accomplishes nothing. Trying to get routine forms for schools, summer camps, etc. is also an exercise in futility. A few years ago, after being ignored by both phone and fax, I simply parked myself in the waiting area and told the staff that I would be there until they provided what I needed. That worked, but who should have to do that? The last straw was waiting for three hours to be seen by a doctor. To be clear, we did not have an appointment - and while this wasn't quite an emergency, going to the ER was an option on the table - but we decided to go to the walk-in clinic at 8:00 AM instead. I think three hours is a bit. barring some extraordinary circumstances. It's a shame, but I am making an appointment for my son at another pediatrician's office as I write this.

This review is for Triste M Coulombe, MD…read more I found out that I was pregnant, so I needed an obgyn. I found her through my insurance and considering she is the only female obgyn on the island I decided to go with her. I called and there was no answer so I left a message. Later that day when I was out they called me back and left a message for me to call them back. The next day I called them back and again left a message. They called back later that day after I scheduled an appointment with a different doctor. So why 1 star? Well unless you have time to sit around and wait for their phone calls good luck. Also is this really a good doctor? I mean I could be 30 weeks along and what if I had a complication and called them to ask about it? I would have to again wait around for them to call me back, not really comforting.

So I had my first introductory appointment with Family Physicians of Newport (FPoN) which I…read morescheduled a few months ago. Stupidly I forgot to put in my calendar which Primary Care Physician I was scheduled to visit. So when my calendar alerted me that I needed to go to my doctors appointment today I went to the wrong Physician's office. Slightly embarrassing to say the least and the receptionist at the place was far more thorough than she needed to be for my stupidity. However after leaving the wrong Physicians office, I still couldn't for the life of me figure out who I had scheduled with. Now here is where things get a bit odd. I went back to work and after a meeting realized I had a missed call. I called the number back only to get the Newport Hospital. Weird. A few hours later the same number called back. Upon answering a FPoN spokesperson (person did not identify their name), informed me that I had missed my initial appointment w/ them. I was pretty ecstatic because I had been wracking my brain all day to try and figure out who I had booked a doctors appointment w/ 2-3 months ago. I shared my story with this person because I thought it was pretty funny, and they dryly responded w/ "Ok, well I just wanted to tell you, that you missed your appointment and we can't reschedule" I was a bit confused and asked really? Like I can't reschedule ever again in life? To which the person replied yes. I told them that policy seemed a bit draconian (and it is). You make one mistake and miss an appointment and are saddled with the Family Physican's of Newport's version of the death penalty. lol. The dry person on the other end did not see the humor in my comment. It honestly felt like I was talking to someone from the IRS. So I thanked the person for my time and they responded in their weird dry, yet kind, manner and we parted ways. So in short, my experience with FPoN consisted of making an appointment 2-3 mo. ago. Forgetting some details about the appointment. Then receiving the death penalty and not ever being able to be serviced by FPoN. *shrug* I'm sure they are probably nice people but I really can't attest to that. I'm just leaving this review so other people are a bit more diligent about the appointment they schedule and don't suffer my same fate. But hey, if you do, leave a review sharing your story too! :D

Not what it was. Had to leave after 30 Yeats to get a…read morepractice that cares. Dr.Wells dictates without knowing his patients or taking the time to get to know them. Uncaring and cold.

Horrible $305 for an annual check up NOTHING was done - defiant not going back. I had heard bad…read morethings but being local was convenient.

My mother needed emergency dental work. Dr Patel was amazing and fixed her tooth .She was warm and…read morecompassionate and the work was pain free

From the owner: Dental Center in Newport, RIread more

Dr. Heffernan is caring, calm, friendly and totally awesome. I told him my issues, he listened, he…read morewas responsive, he is the best.

Dr Heffernan is an awesome Urologist, and I am very pleased to have him as my doctor. Since Dr…read moreDeslin had left there, I was afraid I wouldn't find another doctor that was as exceptional as he was. I was wrong! Apparently, there are at least TWO doctors there who are! :-)