I am relatively new to the area, and I don't drive for medical reasons. usually I can get rides to…read morework with family or friends, but every once in a while I find myself stranded without transportation, and I know I can rely on B & W. I have used them twice, and both times they were very friendly and got me to where I was going quickly and for a fair price. The first time Judy picked me up, and it was a very pleasant experience. She got me where I was going without the clearest of directions, and even struck up some good conversation on the way. The second time Lori was the driver. She was very professional, and we also struck up a bit of conversation, and got home in a very reasonable amount of time. Both experiences were very pleasant, and should I need transportation in the future I know who I'm gonna call. Also I enjoyed talking to their dispatchers. I used to work reception at the Oregon convention center, and after talking to dispatch with several cab companies in Portland they were a joy to talk to. They got complete information which made the trips more smooth.

They were on time, they were friendly and nice, the price was a fixed amount specified in advance…read moreon the phone, and they got me to the airport with plenty of time to spare. What more do you need...

The first time I used Serenity was when I had eye surgery last year. They did a great job getting…read moreme to the surgery and the follow-up care. Always on time. Never rude or impatient. But now, when I need their help for another surgical procedure, they refuse to answer their phone. They refuse to return calls. They don't answer my text or email. They have ghosted me. I have no idea why. No explanation. Nothing. I thought maybe they went out of business but they are still all over the web and have reviews from people this month. It makes me angry. Very angry. Update (about an hour after posting the above): Travis called to apologize and explain that he has been busy attending to the birth of his pre-mature daughter and a staffing issue. I understand that he is busy with some very important issues. But, that doesn't mean he can ignore his ringing phone, ignore voice mail messages, or ignore a text message and expect clients to be happy about it. Here's what I did in similar situations during a very long professional career: 1. Be prepared to answer the phone whenever it rings. Calls are automatically forward to your cell phone so this is not impossible. Just step aside and answer the call. Everybody will understand. 2. If you miss a call, make sure your VM greeting explains when you will be able to call back. Then be sure to schedule a time when calls can be returned. You might need to schedule more than one time per day. 3. Reply to text messages as soon as they are noticed. "Just got your text, calling back now." or "Will call back in xx minutes." 4. Always answer calls, texts, or emails the same day that you received them. Never let them go unanswered. Never leave your clients wondering if you are still in business. This is the sort of commitment that a professional career demands. I already gave Travis three opportunities to do the right thing (two calls, and a text). He only found the time to reply after I posted this negative review and sent him a strongly worded email. And, another service has been booked. So, I am not inclined to remove or change my rating. I did say that I will consider using his service next time. This time will be a lesson learned the hard way.

Very friendly very helpful Chelsey my driver has always been great I would recommend this driver…read moreand company to everyone

Very nice and on time car was very clean will definitely schedule my rides through swift rideread more

From the owner: Call Now for Non-emergency medical Transportation, and Airport Pick up and Drop off…read more Ph# 208-713-4313

Great service, great staff. Best ride of your life. I trust this place for your activities and much…read moremore...

Diamond limo service was excellent! We used them for my husband's 91 year old mother. To take her…read morefrom home to the airport. She had nothing but wonderful things to say. Whoever picked Louise up, 'THANK YOU!

We have used On the Go Transportation several times for wheelchair transport of my husband to his…read more3x/ week dialysis treatments. Charles and his drivers, Dennis and Steve were reliably always on-time and very friendly and courteous. They went out of their way to ensure my husband was comfortable and safely secured in his wheelchair. I'd recommend them to anyone needing non-emergency medical transport. D&J Larsen

On the Go transportation is always so great to patients! I love using them for patient discharges…read moreand appointments.

I can't recommend them because they couldn't even be bothered to reply until 2 days later when I…read moretexted again. If they'd just replied right away and said sorry we're too busy already during the holiday season, that would be a MAJOR bummer, but it's good customer service to not leave a potential customer hanging. Because now I don't want to try them even if I can plan more in advance... more than 1 other review said that the communication is so great but unfortunately I did not have that experience. I texted on December 22 at 6:08 PM and it shows delivered at 6:09 PM. I heard nothing back until I texted again today, Dec 24 at 1:57 PM after leaving a short vm. Seeing that their website shows they OPEN at 3 AM, I had asked on the 22nd if the airport shuttle could pick up in West Nampa at 3 AM on Tuesday, December 30, and how much (I didn't say at that time it's because my flight is close to 5 AM). I didn't hear back at all Today is December 24, Christmas Eve I just texted again after leaving a short voicemail and said I was surprised I haven't heard back from you yet. Praying for safety and good! they replied right away today, saying "have a wonderful Christmas Eve as we are spending time with our families! Today, we are only doing pre-scheduled not a last-minute calls. Thank you for understanding. Merry Christmas " So I replied that I texted two days ago for info/ quote for a very early flight on the 30th and no answer, but okay. Then they replied, "we have reservations pre-booked up to 90 days. Appreciate your understanding as holiday as busiest time of year. Merry Christmas" So I am interpreting that to mean they think trying to contact them a full week in advance was last-minute notice, and rather than just respond accordingly at the time, or in the last 2 days, they blew me off and basically said we're too busy and don't care to even reply (unless maybe they feel bugged into replying?) Good for those people who know they're flying 90 days in advance and know the specifics enough to call that far in advance lol I gave an extra star in recognition that I could be misinterpreting their responses. That can certainly happen, especially via text messages. Regardless I wish them the best!!! The Boise area has NEEDED a specifically airport shuttle, so I am rooting for them!

We have used them many times. It is especially helpful when you have an very early morning flight…read more They are always prompt. And are there, when the flight is late at night. We have used Senada, but if she is not available, she has supplied reliable substitute drivers. This is the way to go without stress!

Green City Taxi is my go-to to and from the Boise airport or anywhere else. Their staff is…read morerespectful and trustworthy. My daughter came in late from a trip and they arrived to pick her up on time. No taxi queues if you arrange in advance. Their cars are clean, air-conditioned and don't smell like cigarette smoke. 100% recommend!

My husband and I have used Green City Taxi service from Eagle to the Boise airport on many…read moreoccasions. They have always been on time, professional, helpful with our luggage and reasonably priced. We tried Uber once and came back to Green City Taxi. We've never been disappointed. We highly recommend them!

Very friendly staff, owner & is approved medicaid medical transport provider. Medical transport…read morefleet avail for all medical related needs. I highly recommend! (Was referred to me by another medical transport provider, which is always a good sign!)

Kim is always so friendly and helpful every time either I call her or she calls me. The drivers…read morehave always been prompt and polite. I have only had positive experiences with this company. Hopefully people see this!