I brought in my cowgirl boots to have a stain removed. Instead, the stain stayed, and a large portion of the printed design on the leather was scrubbed off. The boots are discontinued, so the damage is permanent. What frustrated me most wasn't just the damage, but how everything was handled. I sent a detailed message with before and after photos, and it was completely ignored. After 6 days, I had to follow up before Kayleen finally got back to me. She even acknowledged that my first message hadn't been responded to. During our call, I was told they used the gentlest cleaning solution possible and believed the damage was a manufacturer defect. I understand accidents can happen, but if the design was coming off during the cleaning, I believe the process should have been stopped and I should have been contacted before they continued. I never had the chance to make that decision. After reiterating their policy, they refunded the $30.90 cleaning fee, which I appreciate, but there was no accountability for the permanent damage to my boots. After I shared my feedback, I was told, "Thanks for the lesson," and then referred to another cobbler. I hope this experience helps improve their communication with future customers because I can't recommend this business based on how my situation was handled. read more

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These folks are the best! I've been taking my climbing shoes here for several years, and I've never had better edges. At Valley Shoe Repair, you are guaranteed to receive top notch customer service, and your shoes will be worked on by a true craftsman. Highly recommended! read more

They did an amazing job replacing the soles on my favorite Birkenstocks boots. I have had a pair of Birkenstocks sandals repaired here too and they look good as new. Professional, quick and fair price! read more

Valley Shoe Repair - Birkenstock boots with Vibram soles - Shoe Repair Near Me - Yucca Valley, California

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I had put my drones through it with all my bad foot beta.. I brought them to get resoled at Valley Shoe Repair and they are brand new! All the homies are asking where I got them fixed and I'm sending each and every one of them here! 10/10 would do resole again and again! Thank you thank you !! read more

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Wonderful. Friendly, talented, fast and awesome. Don't go anywhere else. Have great gifts and supplies and easy location.

true love and knowledge and care of shoes here. would trust them with my most beloved shoes and then some. kind and honest people

I needed my shoe repaired and they did a great job. Plus told me that they can also replace the elastic on my shoes to make them tighter. Then I gave them a pair of shoes that needed two extra holes put in strap to make them give me a tighter fit and then I also took in a that needed a new handle I'm to pick them up next week. They are very friendly here. And very competent. read more

They put on buckles on three pairs of the same shoes, $25 each pair. I brought in my last pair, and she said that she wants $5 more wiggle room. She said that she took her time looking for two buckles that would match my shoes. Isn't that her job? I do not like being ripped off. And, by the way, I called a bunch of shoe repair places just now, and it seems the average repair is $14.00. They deserve this review. read more

They are doing an amazing job keeping an old trade alive. Prices reflect modern-day costs, so don't expect to pay what you did 10 or 20 years ago. Well worth every dollar. They even gave me info on several boot make/models that would be a better alternative to my current ones. Excellent. read more

Great customer service and rapid repair time! The hours are a little off, but I feel like I'm today's society, not too many people are looking to repair their shoes/boots when they can simply replace them - Sad. Needless to say, I was looking for a repair and David took care of my boot in less than 5min! Quality repair on a well worn boot and it saved me not only the $250 cost of a new pair, but the time invested in breaking these in and the memories saved while wearing them - Thanks David! Look this place up and fit in to the Cobbler's schedule - You'll find the value in saving something a little worn with an inexpensive repair. Couldn't be happier. read more

Valley Shoe Repair - Shoe Repair Near Me - Yucca Valley, California

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Turned me away because he can't fix a zipper. Worthless. Had to go to True To Time Shoe Repair in Palm Desert. Got it fixed for $20.00. This place might be good for a shoeshine, but I doubt it. They are Trump Supporters read more

This is a very late update, but shortly after the original review, I came back to the store once there was new management. They offered to repair my jacket and so I gave them a chance and they had it done in no time. read more

Well done!! So nice to have a reliable & efficient shoe repair in our area! Yay! Thank you!

Great business with great service! I took my husbands thick leather weight belt in to get some holes added. I wasn't sure if they'd be able to help me since this belt is seriously thick! I've been turned away for other shops down the hill. But these guys were glad to help and had the new holes added in no time. AND they have the best greeter....a dog named "so and so" haha. My new favorite store for leather goods for sure! read more

Okay this store is Great!! This man can do all kinds of repairs and much much more. The boots that I wear, well you just can't get in Wal-Mart or stores like it, not even in most western wear stores. My boots are expensive so I would not take them just anywhere to have anything they may need done. Including re heeling and leather care. There is no other place like this in a hundred miles or more. Check out Del's first! read more

Valley Shoe Repair - Shoe Repair Near Me - Yucca Valley, California

I took a pair of designer (Escada) shoes to Del's, because I had purchased them used but pristine. However, the heel strap was way too long. The shoes came back with a professional fix that restored the shoes to their original value for slightly more than one tenth of the MRP on the box. read more

I've had work done at other shop in larger cities, so I know excellent workmanship when see it. every time I've taken something in for a repair, it far exceeds my expectations. He's honest with you on if the repair is worth it or not, so he's not trying to just get your money but more into getting happy customers. Yucca is lucky to have him here... oh and also his dog is super cool also.....this is by a local and loyal customer read more

Awesome small business with kind and knowledgeable staff. I called first, they were able to recommend a few products over the phone and I went in the next day to pick them up. I was given a short thorough explanation how to use the saddle soap and brush on my leather shoes. Items were very reasonably priced. I also saw a few things I'll be back for, a suede eraser and Birkenstock Sandals. The products I bought worked beautifully on my boots and I also used them on 2 leather purses. I'm going to go here for all my shoe and leather needs. Good vibes, oh and a cute shop dog! read more

I went to Del's shoe repair in Yucca Valley CA 92284 February 11,2020 2pm. I asked the talk 20 to 30ish clerk too Cover up the marker on my grandson shoe. He said he couldn't do it. I ask him, "this is a shoe repair? He said"yes." I ask him if he could sell me leather paint for shoes. He said"no" He was very rude and unwillingly to serve me. read more

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These people are rude crooks , went to their shop to inquire about staining my boots from brown to black, they quoted thirty five dollars, I told them I will be back in a couple days. When I returned the rude old lady wrote up the ticket and said it will be sixty five dollars! I said, u told me thirty five dollars , she said I don't remember I have too many customer's.I am also a business owner with twenty two years serving Yucca Valley and also a combat Veteran who is still serving in the US Air Force Reserve at March Air Force Base over twenty years. read more

Worst repair ever on a pair of $575.00, lineman boots. First off he glued wrong soles on, not ones I wanted. Double shanked under sole not in the leather. Glued soles came off first day. Returned same day asked for soles I wanted sewn on and left boots. 2 months later got boots back with right soles, wrong heels.$110.00 shoddiest job ever. 4 months later shanks came out , heels had large nails scratching tile, so took them to a different boot repair to have re-done. read more

Dave absolutely killed it. I sent in a pair of 5.10 Hi-angles in need of 2 rands and 2 half-soles. His great pricing and flexible schedule allowed me to pay via PayPal and pick up at Joshua Tree Outfitters. All-in-all a great guy who does good work, with great pricing. Thanks Dave! read more

My puppy ate the leather straps off of my favorite bag and chewed a whole in the side of the canvas so my husband took my bag to Del's. The straps are better than the original and he patched the side up perfectly! I thought my bag was done for but I love it even more now! Fast service too! read more

I was so impressed with Dave's conscientiousness, honesty and integrity as a business owner that I was compelled to write a review on Yelp. Facebook and Instagram abound with similar praises, not only in regards to his character but to his dedication, attention to detail, and the OUTSTANDING quality of his work. Highest recommendation!!! read more

My leather riding jacket's zipper broke, everywhere I called said they couldn't do it. I called Del and his wonderful wife, they said bring it in and see what they could do. Moments after I showed up, expecting to leave my jacket overnight, Del took it in the back and worked his magic. 5 minutes later he handed it back Great repair and at a great price, I can't thank them enough. That was my second time (first was motocross boots) using Del's Shoe Repair and I couldn't be happier! Great people, great service! If you need help, give them a call. read more

Just got a couple pairs of shoes resoled by Dave. In 30 years of climbing, these might be the best resoles I have seen. One pair required new rands and you can barely tell. Dave wrote as soon as he received the shoes and I got a notice when they were shipped. Turn-around was faster than I expected. Super easy to recommend and I will be sending him more shoes in the future. read more

Dave was communicative, affordable, and did a fantastic job replacing the rand and sole on my La Sportiva Skwamas. I'm going to be sending him all my resoling work, and really dig the stuff he does with non-traditional approach shoes, like the 2nd hand Vans he remodeled with 5.10 Dot rubber on his instagram page. Highly professional, creative dude with a great business. Thanks Dave! read more

Thanks you Del's for the excellent repair to my Tom's sneakers. I needed one heel built up and Del was able to create a heel of equal height on each shoe at a very fair price. The shop is pleasantly patriotic and has some nice shoes for sale as well. read more

My daughter wears a narrow shoe and manufacturers just don't make narrows for teenagers. Del's came up with a solution at a VERY reasonable price. Also, I'm a firm believer in repair over replace. Don't toss your leather shoes, repair them. read more

Walked in expecting to leave the shoes and come back a week later. In 5 minutes the repair was done right then and there and it was done well! read more

The best! I will definitely be returning here. When it comes to fixing & repairing, Del is your man! He even has certain colors of shoe spray paint that other stores do not carry. It's Winter & no one carries "Winter White"? Hello!? He does & more. He also carries a variety of accessories not to mention a small array of shoes. Del's Shoes is a rare find. read more